The “All-In-One” Membership Plugin for WordPress. MemberPress is the complete membership solution for WordPress, combining content protection, digital product sales, and flexible subscription management in a single, easy-to-use plugin. With secure payment processing, advanced access controls, and ClubSuite built-in, MemberPress also helps you create thriving member communities—complete with groups, conversations, and private spaces designed to boost engagement and build long-term loyalty.
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Is MemberPress legit?
MemberPress (memberpress.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 67% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-30.
What reviewers say
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Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being exceptionally prompt, highly knowledgeable, and genuinely helpful when troubleshooting various technical issues. Many people note that the powerful membership plugin makes managing subscriptions and website content wonderfully smooth and efficient. Reviewers emphasize that the software saves significant development time and provides reliable performance for their digital businesses.
However, some customers also noted frustrations regarding strict subscription policies and occasional plugin updates disrupting their live sites. A few reviewers experienced difficulties with persistent system errors, unhelpful service responses, and managing complex software components.
Auto-generated from all reviews of this business. For reference only.
All I can say is the customer support is BEYOND EXCELLENT. Every response I get is both quick and thorough, and I always feel invited to further exchange as needed. My sense is that the culture Memberpress creates is highly customer centered, so they are very receptive to supporting customers with any tech related questions and even trouble shooting to work out different project ideas. Every question I have ever asked has received a carefully thought out, practical and useful reply. I deeply appreciate that.
I'd like to say a big and very sincere thank you to Hesham and the MemberPress Support Team who gave us tremendous guidance and reassurance concerning a very worrying issue we were having, whereby Members and their subscriptions were not showing up or disappearing from our Wordpress/SiteGround website. The matter was swiftly resolved, and over a weekend too! Thank you again, we were very grateful for the extremely speedy response and this great help makes/keeps us very big supporters of MemberPress! Thanks again!
We have used the MemberPress plugin on our website for a number of months now and recently used the DFY services.
The support from the MP team with troubleshooting any issues is fantastic. The DFY services are clearly defined, easy to communicate with every member along the way. Very prompt and kept us updated regularly. We would highly recommend their services to anyone.
So pleased with MemberPress and the support they offer! The platform is wonderfully extensive (but not overwhelming) and simple to customize to your liking with some knowledge WordPress development. Support is always prompt and professional when answering emails (Sinisa is my typical response agent). They go above and beyond to answer my questions – whether it's something simple I need help with or a more complex problem I'm trying to solve.
The tool is great. The support replies quickly and gives specific, detailed and practical solutions. As a software developer I'm using different tools and having a good support is a key point for me to use a software long term over multiple years. Big thank you to Hesham and Omar from the support.
My issue was quickly responded to, and after going through their chat it became evident that I needed more specific support. Again, quickly responded to; following this, I had further questions to clarify my understanding, which were answered and communicated clearly. Brilliant.
MemberPress is a solid and reliable membership plugin for WordPress. It is well-structured, flexible, and clearly built with real projects in mind. The core features cover everything needed to manage subscriptions, payments, and access rules without unnecessary complexity.
From a developer perspective, it integrates cleanly with WordPress, offers useful hooks, and scales well as the site grows. Support documentation is clear, and when needed, the support team provides accurate and professional guidance.
Overall, a mature and trustworthy solution for building serious membership-based websites.
I have been a MemberPress customer for over 10 years. MemberPress drives my membership site, as well as funnelling content into my mobile app. The Corporate add-on is amazing and allows clubs around the world to grant their own members access to my premium content.
The support team have always been outstanding – fast replies that are personalised, so you can chat back with the same person, who is consistently helpful.
I've used memberpress for years as the monetization engine of my subscription-based service. It democratizes what was once a complex and custom set of functions into a WordPress plugin. The support is always great too - they're responsive to my pestering questions, including a ticket that was just resolved yesterday. A solid operation overall.
Kids Guitar Academy has been using MemberPress for ten years and it is the backbone of our business. MemberPress offers the reliability and flexibility that anyone could hope for in a membership plugin. In ten years I have only had to reach out to customer support a couple of times. My recent support ticket was handled by Sam who did an amazing job helping me to troubleshoot an issue on our site. His promptness, expertise, and overall friendly service was very much appreciated. I highly recommend MemberPress to anyone looking for a solid membership solution for their wordpress website!
Desmond was great and really went over and beyond. I had many personal experiences that made it difficult to get back with Desmond but he was kind, curious and understanding. I would work with Desmond again, thanks 🙏
Very impressed with the support I received. I was anticipating a slow response, especially with the UK to US time difference, but replies to my questions have been speedy and helpful.
Good membership plugin I use for my business on Wordpress. I like that they have a biweekly huddle to ask random questions. Lots of integrations and add-ons, good ecosystem of developers.
MemberPress is a cost effective and flexible membership management plugin for Wordpress. It is a good option for those who want to add membership capabilities to their WordPress site. We have been using it for more than 5 years and have integrated it with many other apps to make up for functionality that was missing. They continue to add features so likely less integration will be required if you are starting with MemberPress today.
Support from MemberPress is always professional. Jennifer (Customer Success) went above and beyond my expectations. She was able to resolve a billing issue that required some research with little to go on to my great satisfaction. She responded to email promptly and made sure to keep me informed. Give her a raise!
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