Miss Group offers everything from Web Hosting, Domain Registration, Email Management and a range of Sitebuilders for web production.
Written by the business, not verified by us.
Is Miss Hosting legit?
Miss Hosting (misshosting.com) has a 4.8 out of 5 rating on OK.one, based on 199 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 102 of them were added in the last 12 months. Last updated 2026-08-31.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being extremely fast, helpful, and professional when solving complex technical issues and server errors. Many people genuinely appreciate the quick responses, friendly attitude, and personalized assistance provided by staff members during urgent troubleshooting moments. Users often mention that getting reliable help is exceptionally easy, making their overall journey smooth and stress-free.
However, some customers also noted frustrations regarding platform limitations, domain management, and difficulties with website exporting options. A few reviewers experienced challenges with website security features or felt that certain administrative tasks required too much manual effort.
Auto-generated from all reviews of this business. For reference only.
Hristian solved my problem in excactly 4 minutes!! I was amazed with the quick and polite help I got.
Today i needed again help with getting my website safe and also Alexander was a great help!!!
A big hurray for the helpdesk !!!
Honestly the best hosting company in history. Been involved with them since 2018. Great support, always solves problems fast. 10/10. Today I spoke with Mayur, technician working. Great!
Title: Misleading company – possibly fake reviews
I cancelled my hosting service with Miss Hosting two years ago, yet I just received an inkasso (debt collection) notice for a service I never used or agreed to renew.
This is completely unacceptable, and judging by other reviews, I’m not the only one this has happened to.
Also, many of their 5-star reviews look fake or paid – overly generic, repetitive, and posted in bursts. Very suspicious.
Avoid this company unless you enjoy dealing with shady billing practices, poor customer service, and having to fight to prove you cancelled something years ago.
Reply from Miss Hosting2025-04-23
Hi Dennis,
Thank you for sharing your experience and feedback. We sincerely apologize for the frustration this situation has caused and the concern raised by the debt collection notice.
After thoroughly reviewing your case, we could not find any record of a cancellation in our system. However we did canceled the debt collection claim and credited the relevant invoice in good faith. Additionally, we have ensured that all services linked to your account have been canceled and that no further renewals will occur.
We understand how important it is for our customers to feel confident in their relationship with us, and we regret that this was not your experience.
If you have any further questions or concerns, please don’t hesitate to reach out to us directly, and we will be happy to assist.
We appreciate your understanding and hope to restore your trust in us.
Kind regards,
Miss Hosting
This host is the best host I have had. They are always there to help fast when you are stuck and the supporters are very kind and polite. :)
The sitebuilder is very easy to use and is something that saves time.
I recommend them always. +++++
Mistakes happen, but not all companies take their responsibility like Miss Hosting did.
Mistakes happen, and in this case the fault was both ours and Miss Hosting´s. But after it was found out we got quick and friendly help from Josefina and Oskar, and were also given a compensation by teamleader Richard. Thank you!
Big difference between customer service on chat and phone
Some settings are hidden behind paywall and they don't mention it until after purchase
You can purchase only a domain-name for a good price, but you cannot do anything with unless you upgrade to a more expensive package.
Customer service on chat is very unhelpful and rude with zero sense of customer service or satisfaction, but the local ones on the phone were the opposite and helped me set it up properly
Victor of Miss Hosting support helped us out with our domain panel, diligently and effectively, keeping up clear and concise communications with me and answering swiftly and effectively to my demands for further assistance.
The pricing is fair and the system is pretty okay. Sometimes there are errors but there are in all systems.
The support are super quick and very friendly and solve things very fast.
I can highly recommend them.
One click to upgrade to a bigger plan. But beware! You cannot go down!! I had a larger web shop running so upgrade to larger plan for performance. Now it has been moved and Im stuck on this expensive plan! According to customer support I have to cancel my current plan altogether, then sign up for a new plan! This is criminal for sure!!
Reply from Miss Hosting2025-04-10
Hi Daniel,
Thank you for your feedback.
We’re sorry to hear about your experience and want to clarify that it is absolutely possible to downgrade your plan at any time, just as it is to upgrade. You do not need to cancel your account and place a new order to switch plans.
We’ve tried to locate your case and customer information in our system but haven’t been able to find it yet. I would really appreciate the opportunity to look into this for you and clear up any misunderstandings.
Please don’t hesitate to contact me directly at [email protected] – I’ll personally make sure you get the help you need to move forward with your downgrade.
Looking forward to hearing from you!
Best regards,
Amina
Miss Hosting
I ran into issues with my HTTP request settings in the middle of the night and submitted a support ticket to MissHosting. Within minutes, Arun Yadav responded and resolved the problem, quite literally saving my week. Impressive customer service and an outstanding customer experience!
Arun Yadav for president!
Highly recommend MissHosting for their fast and reliable support.
Good night!