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Construction & Manufacturing

M&M TOOL & MACHINERY

ClaimedCollecting reviews

200 reviews

4.5200 reviews
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About M&M TOOL & MACHINERY

Data updated
Website
mmtoolparts.com
Category
Construction & Manufacturing
Location
United States
Status
Unclaimed
Last 12 months
153 reviews
Replies to negative
17% (3/18)
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About this business

We sell and repair all major tool brands. We have the replacement parts and the experienced advice you need. 1-877-583-7278

Is M&M TOOL & MACHINERY legit?

M&M TOOL & MACHINERY (mmtoolparts.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 17% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers deeply appreciate finding rare and hard-to-locate hardware parts easily through the clear online catalog. People frequently mention that the ordered products arrive very quickly, match the descriptions perfectly, and provide excellent overall value for their tools. Shoppers are consistently impressed by the helpfulness of the ordering process and the reliable quality of the delivered items. However, some people mentioned experiencing unexpected shipping delays because certain items were backordered without prior notice on the website. Consumers also noted occasional communication gaps or receiving incorrect parts that required extra effort to resolve with customer support.

Auto-generated from all reviews of this business. For reference only.

What people say

Extremely poor communication after the…

Extremely poor communication after the order. Item was back ordered, even though it showed in stock on the website. After no response for a week, sent a second request for information and threatened to report to credit card company. Still no email response until I called them directly on the phone. Only then did I get an email telling me what was happening, two weeks after I ordered the product. Not acceptable and won’t be ordering with them again.

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