Monportlaser is an online store dedicated to selling laser engraving machines and accessories. Our founding principle is to ignite and inspire creativity, allowing individuals to transform their innovative ideas into tangible realities. Through our laser engraving machines, many people have discovered new avenues of expression and even created new livelihoods.Our commitment to quality is unwavering, and we continually research and upgrade our products to provide affordable, high-quality laser engraving machines and accessories. Plus, we have over 25 years of US-based technical support, ensuring you get expert help setting up your machine and solving any challenges you may encounter.At Monport, customer feedback is invaluable. It guides our product development, resulting in new series such as the Monport Mopa Gpro Fiber laser engraver and Mopa GA Fiber Laser.
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Is Monport Laser legit?
Monport Laser (monportlaser.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-09-06.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being prompt, helpful, and guiding them through technical challenges. People also appreciate the reliable machinery, noting that the laser cutters deliver clean cuts and smooth performance. Users note how technicians go above and beyond to ensure machines operate properly.
Some reviewers were not happy with defective products, complex troubleshooting processes, and occasional delays in replacement parts. Consumers experienced distinct difficulties regarding poor packaging, damaged deliveries, or units failing to function out of the box. Others noted that product documentation can sometimes be sparse, requiring additional effort during setup.
Auto-generated from all reviews of this business. For reference only.
Great response time would love for them to have someone that actually is on american time, but they did their best to work with us. Laser was default upon arrival worked once. Worked with their employees to solve the problem. First problem we tried was cleaning the lens, and then that was a fail. So they just sent us a replacement, no questions asked
Receive new laser and have no problems since
Reply from Monport Laser2025-11-27
We're glad that you liked our machine and our service. If you have any problems with your laser in the future, please don't hesitate to reach out to us. Happy engraving!
— Monport Support Team
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