Morerooms is a leading online accommodation provider based in Jersey City, New Jersey. We are passionate about providing our customers with the perfect hotel, apartment or villa that best suits their desired budget, activities and any personal requirements.
Written by the business, not verified by us.Morerooms (morerooms.com) has a 4.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 24% of reviews are 1 star, a relatively high share; The business has replied to 96% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-12.
Excellent customer service, quick and easy to deal with.
Dear Nicoletta, Thank you for your kind words about Ethan and for taking the time to share your feedback! We’re thrilled to hear that your experience was excellent. We look forward to the opportunity to assist you again in the future. Team Morerooms
Refund was quick and received a call from Ethan to confirm
Dear Stephen, We are so happy that you enjoyed your experience with "Ethan" We appreciate the great review and look forward to working with you again soon. Team Morerooms
Dear Eddie, Thank you for your kind words about Ethan and for taking the time to share your feedback! We’re thrilled to hear that your experience was excellent. We look forward to the opportunity to assist you again in the future. Team Morerooms
Excellent service. I telephoned JIM PARKER and he was very professional and helpful.I arrived at my hotel only to find I had booked it for 2025 and not this year. He could not have been any more helpful to assist in cancelling my reservation and issuing a refund .I was so grateful and would highly recommend more rooms to anyone and I will be booking with them now for each reservation in the future. Thank you Jim!
Dear Elaine, We are so happy that you enjoyed your experience with "Jim" We appreciate the great review and look forward to working with you again soon. Team Morerooms
Don White was very helpful in handling a date issue with the hotel. We are looking forward to New York and will continue to book with Morerooms. Laura
Dear Laura, We are incredibly grateful for this review and your lovely compliments for Don's services. Your warm words have been shared with him. Thank you for choosing and trusting Morerooms. Have a lovely day! Team Morerooms
Ethan Hunt was great! Helped us cancel easy when we got COVID!
Dear Jose, Thank you for your kind words about Ethan and for taking the time to share your feedback! We’re thrilled to hear that your experience was excellent. We look forward to the opportunity to assist you again in the future. Best regards, The Morerooms Team
Customer services were very prompt and reactive to my change of plans and resolved my problem instantly
Dear Guest, We are incredibly grateful for this review and your lovely compliments for Alvin's services. Your warm words have been shared with him. Thank you for choosing and trusting Morerooms. Have a lovely day! Team Morerooms
Excellent experience with morerooms Not only did they get me a great hotel price , I made changes and they were so quick to sort this for me Thank you Theo Slavik for doing this for me and for your top class customer service Will definitely be using morerooms again Thank you Michele
Dear Michele, We are so happy that you enjoyed your experience with "Theo" We appreciate the great review and look forward to working with you again soon. Team Morerooms
Prompt reply to my email and addressed my concerns. Will use this service again.
Dear Julia, Thank you for your positive review for ''Tom'' and for sharing your experience. Your feedback inspires us to continue exceeding expectations. We appreciate your support and hope you have a fantastic day. Best regards, The Morerooms Team
Answered quickly, James was very helpful, and cancelled our booking quickly, no issues.
Dear Aloobah, Thank you for your kind words about James and for taking the time to share your feedback! We’re thrilled to hear that your experience was excellent. We look forward to the opportunity to assist you again in the future. Best regards, Team Morerooms
Today I made an error when making a booking, my call to More Rooms was answered very quickly and James resolved the problem and corrected my mistake in an instant. This is far better than any experience I had with Booking.com where contacting customer service by phone seems to be impossible.
Dear Daniel, We are so happy that you enjoyed your experience with "James" We appreciate the great review and look forward to working with you again soon. Team Morerooms
Had a reservation that I needed to cancel. Alvin Smith was professional and very helpful in taking care of the transaction. It was quick and he assured me of my full refund for cancelling timely.
Dear Rick, We are incredibly grateful for this review and your lovely compliments for Alvin's services. Your warm words have been shared with him. Thank you for choosing and trusting Morerooms. Have a lovely day! Team Morerooms
Daisy was able to quickly resolve an issue concerning my reservation. Very polite and professional.
Dear Michael, We are so happy that you enjoyed your experience with "Daisy" We appreciate the great review and look forward to working with you again soon. Team Morerooms
Don White was very helpful in getting me my hotel confirmation number. I am looking forward to my trip at a great hotel at a great price.
Dear Terry, We are incredibly grateful for this review and your lovely compliments for Don's services. Your warm words have been shared with him. Thank you for choosing and trusting Morerooms. Have a lovely day! Team Morerooms
Daisy was able to cancel my reservation without issue when I couldn’t find my booking number. Thank you!
Dear Stephanie, We are incredibly grateful for this review and your lovely compliments for Daisy's services. Your warm words have been shared with her. Thank you for choosing and trusting Morerooms. Have a lovely day! Team Morerooms
Michelle was very helpful in canceling and rebooking my reservation.
Dear Sheryl, We are incredibly grateful for this review and your lovely compliments for Michelle's services. Your warm words have been shared with her. Thank you for choosing and trusting Morerooms. Have a lovely day! Team Morerooms
Dear Sheetal, We are incredibly grateful for this review and your lovely compliments for Daisy's services. Your warm words have been shared with her. Thank you for choosing and trusting Morerooms. Have a lovely day! Team Morerooms
Truly excellent service from Daisy Smith and her colleague. I was absolutely delighted with the way she responded to my query and achieved an outcome that was beyond what I expected or hoped for.
Dear Paul, We are incredibly grateful for this review and your lovely compliments for Daisy's services. Your warm words have been shared with her. Thank you for choosing and trusting Morerooms. Have a lovely day! Team Morerooms
Excellent customer service Had to confirm a booking for Oct and experienced great customer service
Dear Deb, We are so happy that you enjoyed your experience with "Don" We appreciate the great review and look forward to working with you again soon. Team Morerooms
Deleted my email by accident and rang up to get a new confirmation sent out. Daisy Smith was so helpful, and had be a new email sent really quickly. Was very professional Thank you. I really appreciate it.
Dear Ashley, We are so happy that you enjoyed your experience with "Daisy" We appreciate the great review and look forward to working with you again soon. Team Morerooms
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