At Chicago Steak Company, we are dedicated to bringing you World Class customer service and high quality gourmet foods.
Is Chicago Steak Company legit?
Chicago Steak Company (mychicagosteak.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-08-11.
If you're looking for an unforgettable steakhouse experience, Chicago Steaks is the place to be. My wife, son, and I had an absolutely wonderful evening — the kind of dinner that instantly becomes a family favorite. The ribeye was cooked to perfection, packed with rich, bold flavor that reminded me why a great steak is simply hard to beat. But the real showstopper? The truffle mashed potatoes. Silky, indulgent, and bursting with flavor, they elevated the entire meal to another level. The atmosphere was warm, the service was attentive, and every bite left us wanting more. We will absolutely be back, and I cannot recommend Chicago Steak C highly enough. Five stars, without hesitation!
Chicago has been my go to for the best steaks you can buy. I tried several other providers but my overall satisfaction always brought me back to Chicago Steaks. I usually get the strip steaks and find them to be perfect. My other favorite...the burgers! you won't find better anywhere.
Reply from Chicago Steak Company2026-04-07
Thank you so much for sharing your experience! We’re thrilled to hear that Chicago Steaks continues to be your go-to for top-quality steaks. The strip steaks are definitely a favorite for a reason, and we couldn’t agree more our burgers are something special! We’re so glad you’re enjoying them and appreciate your continued support. Here’s to many more delicious meals! - Angel
Best of the Best. Every time a steak is cooked in our household its a cause for celebration, all thanks to Steak Company and their amazing selection!!
Reply from Chicago Steak Company2026-04-03
Wow, thank you for such an amazing review! We’re thrilled to hear that our steaks make every meal a celebration in your household. Your support means the world to us, and we can’t wait to keep bringing that joy to your table with our selection! -Kelly
Easy order, easy on time delivery, great tasting steaks at a fair price.
Reply from Chicago Steak Company2026-04-03
Thank you so much for your kind words! We’re thrilled to hear that you found the ordering process easy, your delivery on time, and that you enjoyed the steaks. We truly appreciate your support and look forward to serving you again soon! - Molly
Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed the steaks. Providing high-quality products is very important to us, and it means a lot to know you had a great experience. We truly appreciate your support and look forward to serving you again soon! Kelly
Absolutely horrendous!!! They offered 12 ribeye steaks for $100 off with free shipping and 8 free burgers plus a $25 reward. I ordered on Dec 5, asking for Dec 19 delivery. By Dec 17 I had received no contact so I contacted them. They said they could deliver by Dec. 24 -- too late for my Xmas Eve dinner. They said they would expedite to overnight shipping and they would ship out that night. They did not. I had to call again the next day. I finally got my order on Dec 20. I got 9 steaks and no burgers and no $25 reward. They charged me $269 which comes to $30 per steak. SOME DEAL HUH?!!!
Chicago Steak has offered to send me the additional steaks and the 8 burgers which would be nice, but I am not holding my breath until they arrive. Will update if they do.
I did receive the steaks and burgers over a week later. However, I will still never patronize this company again. Also beware, their steak chart lists these ribeyes as an inch to inch and a half thick. They are not even one inch. Very thin. More like a breakfast steak than a dinner steak.
Reply from Chicago Steak Company2025-12-23
Hello Christine. Thank you for taking time to share your experience with us about your most recent order. While we did experience an influx in shipments and FedEx advised us to that there would be delays on their side, it is unfortunate to learn that we missed the mark in making it right when you reached out to us and that your order was not complete. This is certainty not what we pride ourselves in. We would like to have the opportunity to talk with you more about this and to turn this experience around. At your convenience, if you can please email us at [email protected] or give us a call at 888-970-1118 and reference this review, one of our customer service managers will be able to assist further with this. Thank you again. We look forward to speaking with you soon. ~Monica
My family has been buying from CSC for a very long time, I can't imagine going anywhere else. They treat you right, customer service is amazing, and the meat is fantastic.
Reply from Chicago Steak Company2025-08-19
Thank you so much for your kind words and for being a loyal customer over the years! We're truly grateful for your continued support. It means the world to us that you trust CSC for your family's needs we take pride in offering top-quality products and service. We'll be sure to share your feedback with our team. Looking forward to serving you for many more years to come! -Kelly
I love Chicago Steak Company's steak seasoning! It makes our steak taste like we are eating at a restaurant every time. I highly recommend it.
Reply from Chicago Steak Company2025-01-28
Thank you so much for your wonderful feedback! We're thrilled to hear how much you love our steak seasoning. We truly appreciate your recommendation and hope it continues to enhance your steak nights for years to come! - Madison
I have ordered twice for friends or family, and each time they have commented on the quality of the steaks. The available options on the website make for great gifts depending on what you are looking for.
Reply from Chicago Steak Company2025-01-23
Thank you so much for your thoughtful feedback! We're thrilled to hear that your friends and family have enjoyed the quality of our steaks. We are glad to hear that you have found our products great for gifting. We look forward to serving you again.- Alina
I ordered Surf and Turf for someone I very much love 2,300 miles from me.
He said they were the BEST steaks and lobster tails he ever ate. The packaging was perfect after traveling across country. Arriving on time
I chose your company as your website seemed very honest … and it is! And you are!
He is a veteran cold-war nuclear submariner and deserves only best. You certainly delivered .
Thank you!
Roz King
Reply from Chicago Steak Company2025-01-23
Thank you for sharing your feedback.We’re honored to have been a part of your thoughtful gift for someone so special. It’s wonderful to hear that the Surf and Turf was so well-received and lived up to your expectations. We are thrilled to hear your recipient loved our Lobster tails. We look forward to serving you again.- Nathan
Products are great. Dry aged hamburgers are the best burgers I have ever had!!
Reply from Chicago Steak Company2025-01-20
Thank you for your fantastic review! We're thrilled to hear you enjoyed our products, especially the dry-aged hamburgers. We look forward to serving you again.- Alex
Their food is somehow the best meat I have ever had. The meat is fresh and tender with loads of flavor.
Reply from Chicago Steak Company2025-01-20
Thank you so much for your kind words! We're thrilled to hear that you loved the quality of our products. We look forward to serving you again.- Patrick
Chicago Steak Co. is one of the best vendors I have dealt with!! Customer service is above average and always courteous, polite and professional. The quality of the products is par excellence!! The meat is of the highest quality and taste is delicious and mouth-watering!! I highly recommend Chicago Steak Co. to any and all who would like to use their site.
Reply from Chicago Steak Company2025-01-20
Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with both our customer service and the quality of our products. We strive to provide excellent service and delicious, high-quality steaks, so your kind words mean a lot to us. We appreciate your recommendation and look forward to serving you again in the future!- Kelly
Thank you for sharing your experience! We're glad we could provide a resolution with a credit for the damaged package. Your satisfaction is our top priority, and we appreciate the opportunity to make it right. We look forward to serving you again soon! - Alex
High Quality Delicious Meats!
We received a gift certificate from a great friend last Christmas. It got lost in the shuffle and when we found it we were delighted to be able to order for this year's holiday celebration. We're so glad we did! We ordered two Tomahawk Steaks. We received them fairly quickly (within about a week) and they were packaged wonderfully. They were the BEST steaks we have ever had! Tender, juicy and absolutely PERFECT flavor! We will definitely order again for a special occasion so that we can blow our guests away! Thank you!
Reply from Chicago Steak Company2025-01-20
Thank you so much for your kind words! We're so glad that you were able to find your gift certificate and treat yourself to our Tomahawk Steaks for your holiday celebration. We're thrilled to hear they were the best steaks you've ever had and that they helped make your occasion extra special! We look forward to serving you again. - Greg
The steaks and chicken are fabulous. We've tried many different items over the past few years and have never been disappointed. Products are received very quickly and are always still frozen. I had only one issue, that was actually brought to my attention by the Chicago Steak Company itself, which was quickly resolved. The website is easy to navigate. Customer service is great. I highly recommend this company to anyone looking for high quality steaks.
Reply from Chicago Steak Company2025-01-20
Thank you so much for your wonderful review! We're so glad to hear that you've been enjoying our steaks and chicken, and that your experience with us has been positive. We take great pride in offering high-quality products and exceptional customer service, so it's great to know that we met your expectations. We truly appreciate your recommendation and look forward to serving you again soon!- Oscar
I purchased some ribeyes for a Christmas gift for family members. They absolutely loved them! They grilled up beautifully. Ordering was simply and delivery prompt. I think this was the most appreciated gift I have ever given! Can't wait to experience for myself!
Reply from Chicago Steak Company2025-01-20
Thank you so much for your wonderful review! We’re thrilled to hear that the ribeyes made such a great Christmas gift and were enjoyed by your family. We look forward to serving you again.- Jackie
The 30-day dry aged prime rib was absolutely delicious. The cooking instruction provided on the Chicago Steak Company web site was flawless for preparing the prime rib with maximum flavor.
Reply from Chicago Steak Company2025-01-20
Thank you for your fantastic review! We’re thrilled to hear that the 30-day dry aged prime rib was a hit and that the cooking instructions helped you achieve maximum flavor. We look forward to serving you again.- Patrick
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