I give it ten star
The quality of the product is beautiful ,I'm very pleased with the product for my daughter.
MYKA (myka.com) has a 3.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
The quality of the product is beautiful ,I'm very pleased with the product for my daughter.
The team responded quickly to my inquiry and resolve the issue and the timing matter.
I’m really disappointed with my experience. I’ve placed several orders with this brand in good faith, but unfortunately I’ve had issues more than once. The quality of the products has been very poor, which is extremely frustrating as a returning customer. What’s most disappointing is not just the issues themselves, but how they’ve been handled. After everything, I was refused a refund to my original payment method and only offered store credit instead. Because of this, I cannot recommend purchasing from this brand. The overall experience and product quality have not met expectations, and it has seriously affected my trust in the company. I understand companies have policies, but customer loyalty and repeated issues should also be taken into account. Sadly, this experience has made me think twice about ordering again.
Hi Lidia, I’m sorry to read your review and to hear about your experience, especially as a returning customer. I completely understand how frustrating it must feel to have faced quality issues more than once, and I’m truly sorry that this has impacted your trust in us. That’s never the experience I want for anyone, particularly someone who has supported us multiple times. Regarding your recent order, I can see that the issue was reported outside of the time frame we can refund it, and the order was also partially paid using store credit. Because of this, we’re unfortunately unable to process a refund back to the original payment method. I do understand how disappointing this is, and I’m really sorry for that. I’ve reached out to you privately so I can look into this more closely and offer the best possible solution. I’d really like the opportunity to make this right for you and restore your confidence in us. Kind regards, Anna – Theo Grace Customer Support
had a great experience shopping with Theo Grace. The quality of their jewelry is excellent—everything looks and feels premium, and you can tell real care goes into their products. Customer service was also very responsive and helpful, answering my questions quickly and professionally. Shipping was smooth and arrived on time, with secure and well-presented packaging. Overall, a reliable and trustworthy company—I would definitely shop with them again and highly recommend them to others.
customer service helped me place my order
I love the necklace I ordered! Great quality and I have gotten so many compliments on it. Definitely recommend this company!
Sometimes you just find a place that makes you feel good, and that did this for me. I love my necklace. All seven of the beads were spelled correctly. I'm also very happy that the price is right. It's not often that you find what you really want in your price range, but I did. So i'm happy. I got it within two weeks or so ordering it, and that's impressive. It's a really good quality, service and the delivery time. I will be buying here again.
SCAMMERS, I ordered a necklace for Mother’s Day on 5/3 they advise it would be delivered by 13/3 it did not arrive - chased them 16/3 they advised will be 1-3 days it still did not arrive, they advise today 24/3 it will be here on 26/3 this company is a scam do not touch order, I have contacted my bank who have opened a claim against them
Hi Paul, I’m sorry to read your review and to hear how disappointing this experience has been, especially as your necklace was meant for Mother’s Day. I completely understand how frustrating it must be to receive changing delivery updates and to feel let down. I can see that your order has been significantly delayed, and I’m very sorry for the inconvenience and upset this has caused. I’ve sent you a private email so I can help resolve this properly for you. I can either arrange a replacement of the same item with express shipping or assist you with a refund, depending on what you would prefer. Please reply to my email and I’ll take care of this for you as quickly as possible. Kind regards, Anna – Theo Grace Customer Support
The customer service is top notch, very responsive! The quality of necklace is absolutely amazing!
I love how my necklace came out. It's so beautiful. I am ordering one from my daughter in law, because she fell in love with it as well.
Helpful information. Ease of ordering. Kept up.to date with delivery progress. Parcel arrived in good packaging and products are first class.
I had never heard of vermail when I was looking at the necklaces but decided to try it because of the price vs the gold. I was pretty skeptical honestly! It came in the mail very quickly, I put it on and havent taken it off yet! Its beautiful and I will definitely be buying other pieces
Beautiful jewellery. Delivery was really good, the packaging was lovely. I highly recommend this company
Super staff, very understanding demonstrating care and concern for customer with quick response to questions . Very good jewellery, well made and well presented. Totally recommend any purchase from this brand.
I got this for my wife and she really like it
Theo Grace has wonderful jewellery especially when you want to give a sentimental gift however you have to order well in advance as it takes at least 2/3 weeks to get your order.
Ordering was very easy. Shipping was very fast. The jewelry is gorgeous and very reasonably priced. I got the silver bead necklace with each of my 6 grandkids name on a bead. I will definitely be ordering from here again. ❤️
Love this necklace got my grankids name they love it one happy person 😀
201 reviews matching