Everyone was helpful and it was easy to…
Everyone was helpful and it was easy to do everything online.
About Tresl®
Data updated- Website
- mytresl.com
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 204 reviews
- Replies to negative
- 36% (5/14)
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About this business
Tresl® is the ultimate auto finance support platform. We intelligently connect customers with personalized financial resources for auto purchasing & refinancing from our network of lenders, delivering savings into the palm of their hands.Throughout our end-to-end process, our customers receive the support of cutting-edge financial technology and a consultative team of expert advisors so they can make the financial decisions that are right for them.Our guiding vision is to empower customers to live independent, fulfilling lives by connecting them to beneficial financial resources. For over 15 years, we've done that by delivering those resources in a surprisingly efficient, informative, and compassionate manner. Customers can get instant pre-qualified auto loan rates without disclosing their SSN or impacting their credit score. Visit our website or give us a call to learn more!
Written by the business, not verified by us.Is Tresl® legit?
Tresl® (mytresl.com) has a 4.7 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 36% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-28.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the dedicated staff is professional, exceptionally knowledgeable, and always ready to assist you thoroughly throughout the entire financial journey. People truly appreciate the seamless service provided, noting that helpful agents make car refinancing and vehicle purchases fast, highly straightforward, and entirely stress-free. However, some people mentioned communication challenges and noticeably delayed responses from certain staff members when trying to get regular updates. A few reviewers also experienced rather frustrating processing delays and felt that specific advisors were unhelpful when attempting to secure better financial rates.
Auto-generated from all reviews of this business. For reference only.What people say
Sadie was awesome
The gentleman kurk that assisted me was…
The gentleman kurk that assisted me was a phenomenal help and one of the nicest people I have ever spoken and I had a great experience
Communication with my Adviser Sadie was…
Communication with my Adviser Sadie was top notch. Such an easy way of doing business!!
I applied for a refinance for one of my…
I applied for a refinance for one of my car not long after I got a call saying Iwas approved they walked me through everything and took care of most everything very helpful and I would use them again
Customer Service Done Right
Pete Williams was a complete professional during my onboarding and eventual funding process. Pete was responsive and gave sound guidance throughout the process. I could not have asked for a better partner to help me with my acquisition.
I had an excellent experience…
I had an excellent experience refinancing my auto loan with Tresl. Errol was incredibly responsive, professional, and made the entire process smooth from beginning to end. He clearly explained each step, answered all of my questions promptly, and kept me updated throughout the process. I was able to refinance my loan to a significantly lower interest rate, and everything was handled efficiently. I truly appreciated the great communication and outstanding customer service. I highly recommend Errol and the Tresl team to anyone looking for a seamless refinancing experience!
Not as organized as he should have been
My agent was nice but he didn't send everything needed so I has to do a lot of leg work to get this done
Reply from Tresl®2026-07-02
Hi there Kelli. Thank you for the very useful feedback and for still leaving a positive review. We'll be sure to check in on things and find ways to prevent such occurrences in the future. We really appreciate your business.
Had a fantastic experience!
Had a fantastic experience working With Rachel Bennett! She worked diligently to get us the information we needed, and worked with the lenders to get us a great deal, not to mention working with us around scheduling tines to talk. Highly recommened to work with!
Reply from Tresl®2026-07-02
This is the kind of experience we always strive for, Taylor, so we're incredibly happy to hear that everything worked out! Thank you so much for your very kind words, and for the 5 star review!
The process was very smooth
The process was very smooth. I highly recommend them!!
Reply from Tresl®2026-07-02
Hi there Leo! Happy to hear everything went smoothly for you! Thanks for the 5 stars!
Great experience 👍
Carene was very kind and thorough during the process of refinancing my vehicle. I greatly appreciated her assistance and willingness to get me what I needed to better my financial situation. She needs a raise!! Thanks a ton Carene :)
very responsive and knowledgeable.
Reply from Tresl®2026-07-02
Thanks for the kind words, Dion, and for the great review!
What Customer Service?
It seemed that as soon as I said I was paying cash and not financing, I was no longer a priority. First, when Alex reached out, he barely left a voicemail. It was just his name. Had my phone not predicted it was tresl I might not have called him back. He took forever to return my calls and always called at the end of the day even after I told him I’m in the EST not CST time zone with small children. He never left a voicemail after that and it up to me to chase him down for help. It just felt like I was a low priority. And even now, I’m not sure I got the best deal because they added temp plates and registration to a vehicle that didn’t need it. I’ve been nothing but irritated with them and I had no choice but to work with them. But based on this experience, I’d never recommend or opt to work with tresl again.
Reply from Tresl®2026-07-02
Hi there Amber. Thank you for taking the time to leave such thorough feedback, and I am so sorry to hear about your experience with your financial advisor. We will be sure to look into this, and if you'd like to work with someone to get anything else figured out, or if there is anything we can do to improve your experience, we invite you to contact our escalations line at your convenience at 1-844-290-5731. Please note that our hours of operation are Monday through Friday from 7 AM to 7 PM MST and Saturday from 8 AM to 5 PM MST.
Very easy and although my rate is still…
Very easy and although my rate is still high, they managed to get my second vehicle paid off so I only have a loan on one car
Reply from Tresl®2026-07-02
This is so great to hear! I'm glad everything at least worked out, and we appreciate the stellar review!
Dustin made my experience fast and…
Dustin made my experience fast and easy. And I thank you for that. Though credit karma should not promise a lower interest rate than what you get. For instance credit karma said 6.9 and he could only get me financed at 13%.
Reply from Tresl®2026-07-02
Hi Rose! Thank you so much for the great feedback and review. I do understand the frustration with regards to what Credit Karma advertises, however unfortunately those estimates are based on a soft credit pull, so we'll never be able to have final numbers until a lender can review the application and a full credit report.
What a great experience from beginning…
What a great experience from beginning to end. My advisor Deb was absolutely fabulous and kept in contact with me throughout the entire process.
There was a lot of confusion receiving…
There was a lot of confusion receiving emails, links, etc.. My financial advisor, Sadie, helped resolve all the issues with the portal and consistently followed up every step of the way.
My experience was very positive working…
My experience was very positive working with my Agent. She kept me informed throughout the entire process and answered all my questions.
Kurt was outstanding from start to…
Kurt was outstanding from start to finish and I would recommend anyone who wants to either refinance or know more about refinancing to please get in touch with Tresl asap.
Sadie Rouse was fantastic
Sadie Rouse was fantastic. She was extremely helpful over the course of the nearly 4-1/2 months it took to complete the sale. This delay was due to delay in delivery of the vehicle replacing the one I purchased not TRESL. She was available to help and guide me through the entire process which was new to me.
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