You guys are so patient
Thank you guys
About Nav
Data updated- Website
- nav.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 83 reviews
- Replies to negative
- 0% (0/14)
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About this business
Nav is a technology company building the leading financial health platform for small businesses. What started as a way for small business owners to easily find funding has become a destination for over 350,000 small businesses to get everything they need to understand the full picture of where their business stands, and how their business data can impact their business financial health profile.Nav’s financial health platform gives small business owners transparency in finding the right loan, credit card, banking and other business services as well as cash flow and credit insights, and more. Nav is the only place small business owners can see what financing they may qualify for before they apply - all in their pocket.
Written by the business, not verified by us.Is Nav legit?
Nav (nav.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-08-30.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional staff for guiding them step by step through the entire credit-building process with immense patience. Consumers note that support representatives are exceptionally responsive, resolving activation issues quickly and ensuring a very smooth, straightforward journey for new business owners. However, some reviewers were not happy with the platform, mentioning ongoing difficulties in securing expected credit lines or financial products. Some people also shared concerns that certain digital tools felt inefficient and failed to deliver the expected overall results.
Auto-generated from all reviews of this business. For reference only.What people say
Nav is an amazing company they helped…
Nav is an amazing company they helped me build my business profile and business credit and they have great perks
Nav is everything as advertised in credit building tools, and a team of professionals who truly care for their clients!
Jenny made the whole experience smooth and seamless, Nav is my go to resource for my company.
Nav is a scam!
***** S T A Y A W A Y!! F R A U D!! ****** Where do I even start smh after the rep explained everything and I was ready to pay he slid in and very fast stated that they couldn’t guarantee that I would get approved for the nav business account or card, so I said if you guys don’t pull credit how could I be denied? He then said we just have to disclose this but if you can be identified it won’t be any issues. So I paid the fee without a worry because identifying myself should t be a problem right? Well as soon as I paid and applied I got a denial stating they needed documents to prove my identity. I sent in 6 documents 6 different times because I kept being denied. I sent in bank letters, license, phone bill, a utility bill.. but it kept saying denied. After the 6th time I realized what they just did! Got me to pay the fee and then denied me. I wrote into customer service thru the chat and they told me I would not get a refund because they clearly say it in the terms and conditions they won’t issue any refunds. I told the agent I would be leaving a scathing review on trust pilot and just like that… my account was deleted, all messages were deleted, absolutely no trace of communication other than the charge for the service they took under fraudulent condition. Shame on you! I will be contacted the BBB. Give me back my money you crooks!!
Great at pointing business owners in…
Great at pointing business owners in the right direction
Best
Best service
Customer service is extremely, excellent.
This company is very understanding and showed extreme professionalism. deals with customers on an individual basis, crafted to fit their needs. Customer service is number one, Miranda was very helpful, and most impressively she told me I would get a verification call that I got at the time she said I will get it. I am so happy with the full experience.
Very Professional
A big Thanks
Easy to work with
I appreciate the service
I appreciate the service! Thank you!
You guys have the greatest team
Company with good customer service
Good credit monitoring and trade line
Great customer service and great products
Great customer support
Jenny was great at answering all my questions and made me feel comfortable.
It very answer my and got to the point
Loveyalty
The app like best one and response
The services fuction exactly as advertised on youtube
The services fuction exactly as advertised.. my business paydex score was displayed right after being reported to Exerian Business and D&B which was my primary reason for signing up with NAV ..D&B will charge for that. My next favorite is the Cash Flow Health charting system, I also got a Prime charge card and a Business debit card with my Business checking account both with virtual cards. I am very hapy with NAV
Customer service is outstanding
Steven was professional and patient with me. He went through every step with me to resolve my issue.
Great services offered and excellent…
Great services offered and excellent American customer service
Nav has Helped make establishing an LLC Easy
Nav has help make establishing a LLC easier, and the convenience of having my business and personal transactions on record under a one roof setting has been very essential for keeping up with my performance and credit scores and initiate a credit line.
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