Reconnect to your mind, body, and spirit!Do exercises with Newmindstart from your computer or phone and improve all areas of your life: health, relationships, emotional and spiritual well-being, and acquire new skills and knowledge.
Written by the business, not verified by us.NewMindStart (newmindstart.com) has a 3.7 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Education & Training and its reputation is mixed. Opinions are polarized: 69% rate it 4 stars or higher while 30% give 1 star; The business has replied to 98% of negative reviews. Last updated 2026-09-02.
Reviewers had a great experience with this company. Customers frequently praise the support team for being extremely responsive, helpful, and exceptionally kind during all their interactions and inquiries. Reviewers often highlight the remarkably prompt communication, professional guidance, and efficient problem-solving provided by the dedicated staff members. However, some customers also noted unexpected charges linked directly to automatic monthly subscriptions after their initial trial periods. A few reviewers experienced frustrating difficulties when trying to cancel active memberships or when seeking refunds for unapproved payments. Despite these billing concerns, many people still emphasize the overall positive support experience offered by the team.
Auto-generated from all reviews of this business. For reference only.Excellent sequence! Well presented
Hello Ivan, Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Annet hears your thanks. Best regards, Customer Support Team at NewMindStart
Serafi was very professional, quick to respond, and extremely courteous. Definitely seeks to provide exceptional customer service for New Mind Start. Much appreciated!
Hello Deanna, Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Serafi hears your thanks. Best regards, Customer Support Team at NewMindStart
Couldn't log in after forgetting that I'd changed the email address for the account. Prompt and friendly customer support - thank you Nara!
Hello there, Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Nara hears your thanks. Best regards, Customer Support Team at NewMindStart
I purchased a program for a very discounted price ($1) with lifetime access. Content seems solid. It does sign you up for subscription billing for all programs on the site, with are many, if you do not cancel before end of trial period. But it was easily to cancel the account when I decided I did not want the full membership. Had issues logging in for one time but was resolved, and I made sure account was cancelled, via email support with Thomas, Customer Support Manager. Very quick response.
Hello Karen, Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Thomas hears your thanks. Best regards, Customer Support Team at NewMindStart
Julia was very helpful she answered my email very fast and clear.
Hello Jessica, Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Julia hears your thanks. Best regards, Customer Support Team at NewMindStart
Hello Keera, Thank you for your great feedback! Your recommendation means the world to us, and we look forward to continuing to offer excellent service and valuable content. Best regards, Customer Support Team at NewMindStart
Very unclear practices, was not aware at all I signed up for an expensive subscription. Do better!
Hi David, We understand your concerns and appreciate your feedback. The subscription terms, including the 7-day trial and the auto-renewal process, are proclaimed during the purchase process and included in the confirmation email sent to all customers. These details are provided to ensure transparency and clarity regarding the services offered. I can confirm that our Support Team has received your request, canceled your subscription. There will be no further payments. If you have additional questions or require assistance, feel free to reach out to us directly via email: [email protected], or WhatsApp: https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart
Great customer service!! Quick response from Annet, and action taking to correct a tech issue. Highly recommend.
Hello Chrisie, Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Annet hears your thanks. Best regards, Customer Support Team at NewMindStart
I tried to cancel the suscription for months and couldnt do it. 3 months were taken from my credit card even though I did all I could to cancel the suscription.
Hi Javi, We are sorry that you had difficulties with the cancellation of the subscription. I can confirm that our Support Team has received your request, canceled your subscription. There will be no further payments. If you have additional questions or require assistance, feel free to reach out to us directly via email: [email protected], or WhatsApp: https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart
Scam scam scam I bought a course from NewMind Star for only $1, believing it was a one-time purchase. To my surprise, they automatically signed me up for a hidden monthly subscription and charged my card $39 without my consent!
Hi Daniella, We understand your concerns and appreciate your feedback. The subscription terms, including the 7-day trial and the auto-renewal process, are proclaimed during the purchase process and included in the confirmation email sent to all customers. These details are provided to ensure transparency and clarity regarding the services offered. I can confirm that our Support Team has received your request, canceled your subscription. There will be no further payments. If you have additional questions or require assistance, feel free to reach out to us directly via email: [email protected], or WhatsApp: https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart
DO NOT SIGN UP FOR THIS. Their marketing is highly deceptive. For one, they con you into signing up for $1 and then thereafter charge $89 per month to access and view the SAME content. No updates, but they keep charging you. Cancelling your subscription is also tricky.
Hi Rene, Thank you for sharing your feedback. We truly want to assist you, but unfortunately, we couldn’t locate your account in our system based on the information provided here. Could you please provide your email reaching out to our Support Team? We’ll be happy to look into this further and resolve your issue promptly. Please contact us via WhatsApp https://wa.me/19292351304 or email [email protected]. We’re here to help! Best regards, Customer Support Team at NewMindStart
I was so pleased to get a response so quickly. I needed to cancel my subscription and Carrie, Customer Support Manager reached out right away. She was kind and helpful. Thank you. Nice to have that kind of service.
Hello Matruka, Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Carrie hears your thanks. Best regards, Customer Support Team at NewMindStart
Nicolas was super kind and respond in a minute. Explained me everything that I questioned very nice and with a lot of patient. ❤️
Hello Iva, Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Nicolas hears your thanks. Best regards, Customer Support Team at NewMindStart
I tried a completely different aproach and different exercises. What I also enjoyed was exercising without musing being played in the background and with great explanations. If anyone wonders whether go for it or not, my recommendation is Go for it!
Hello Alena, Thank you for your great feedback! We are glad you loved the course! Your recommendation means the world to us, and we look forward to continuing to offer excellent service and valuable content. Best regards, Customer Support Team at NewMindStart
My best friend recommended that I subscribe to New Mind Start, and I'm very excited to get started. I also had a technical issue that was resolved quickly thank you for the prompt assistance!
Hello Lee-el, Thank you for your great feedback! We are glad that you loved the course! Your recommendation means the world to us, and we look forward to continuing to offer excellent service and valuable content. Best regards, Customer Support Team at NewMindStart
I purchased one course as part of the offer. As a reward, I was given the opportunity to receive an additional free bonus that included access to more than 200 other programs available on the platform. Unfortunately, due to a lack of time, I was unable to accept the offer. I thanked them in advance, and Alex from Customer Support professionally and promptly removed me from the list so that I would not unnecessarily be enrolled in the monthly premium payment program. Thank you, dear Alex, for your support and assistance. I wish you and the entire team lots of success and many satisfied clients. ❤️🤗
Hi Ana, Thank you so much for your amazing feedback! It’s wonderful to hear how much Alex’s support meant to you. I’ll be sure to share your kind words with him—and I totally agree, he’s incredible! Best regards, Customer Support Team at NewMindStart
Julia, customer support manager, at New Mind Start has helped me solve my new customer needs with quick responses and accurate help. The platform has a great deal of practical courses on well being that I recommend.
Hello Alfonso, Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Julia hears your thanks. Best regards, Customer Support Team at NewMindStart
I was going through a big life shift and lost track of my emails from NewMindStart. I sent an email and Maria, a support specialist replied promptly and took care of my issue. I am grateful for the great service provided!!
Hi Jori, Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Maria hears your thanks. Best regards, Customer Support Team at NewMindStart
They were selling a program for 1€. One time payment. But. Without asking, the add a "free" 7 day trial of their 39€/month subscription to your "cart". No way to take it away from there. I feel this is a scam. Easy to not notice.
Hi Janne, Thank you for sharing your feedback. We truly want to assist you, but unfortunately, we couldn’t locate your account in our system based on the information provided here. Could you please provide your email reaching out to our Support Team? We’ll be happy to look into this further and resolve your issue promptly. Please contact us via WhatsApp https://wa.me/19292351304 or email [email protected]. We’re here to help! Best regards, Customer Support Team at NewMindStart
NewMindStart have very good programs and I have only excelent experiences with their customer service. Great staff and support!
Hello Pernille, Thank you for your great feedback! Your recommendation means the world to us, and we look forward to continuing to offer excellent service and valuable content. Best regards, Customer Support Team at NewMindStart
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