NordVPN (nordvpn.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
The problem that I have with your vpn is that PRIME already knows that with my tv I’m already in Guatemala so doesn’t matter if I have VPN on or not, doesn’t let me access to must US apps that are not allow in Guatemala. I have to signed to my boyfriends account on his fire tv so I can watch peacock or apple….. no Prime (not even with his account) since my tv is already register in Guatemala! Not your fault though but Amazon fire stick is in control!!!! Besides that, I am very please using it since I have a another house in US, and when I’m in Guatemala I don’t want apps to track me!
I have used NordVPN for a few years now, and I am very satisfied. I work on ships world wide, and this VPN has never failed. Some VPN providers does not work on ships for some reason. (Our ships use VSAT and StarLink.) what I miss from NordVPN is antivirus and anti spyware. I have already had a “spy” on one of my devices even with VPN. (This was likely installed while someone had physical access to my device)
Nord VPN pricing is high. However, they do sometimes offer large discounts, and I usually take advantage of those when prolonging my subscription.
They do send an annoying amount of irrelevant emails. I would prefer if offers just stayed within the app itself, on a message board.
Reply from NordVPN2026-07-30
Hello there, Sitges! Thank you for your honest review. You may unsubscribe from our promotional emails at the bottom of any email. Apologies for any inconvenience! -L.L.
Great product. But the status display after renewal needs some work.
The VPN works flawlessly, and the ad blocker is especially effective. However, the threat protection frequently flags safe websites as harmful, so it would be great if the filtering criteria could be fine-tuned. Also, when a site is blocked, I want it to clearly display the URL or domain of the blocked website. Although my contract officially ends in August, I switched ahead of time in June to a different bundle that includes NordLocker. Since then, I haven't been able to check the new expiration dates for my VPN and NordPass. Although I managed to confirm them through chat support, I strongly request that these expiration dates be easily visible on the "My Account" page.
Reply from NordVPN2026-07-30
Hello Hal. Thank you for your honest review - your feedback has been transferred to our team. You are also welcome to reach out to our customer support team via email [email protected]. Our team will check if there is anything to be done to assist you! -L.L.
Consistently fast connections even when switching locations. Works flawlessly on all of my devices. I feel safe using my phone, laptop or tablet at home and especially when traveling,
First used NordVPN for an overseas trip. Signing up, using and terminating the service was easy, single-click. Discounted offer was good, I've signed on again. Highly recommended.
Static ip stopped loading and support does not have a clue on how to fix it.
The reply from NordVPN is to give my ticket number. I talked with 3 different departments and NONE of them put in a ticket, I responded back with the information from the chat event and you already have the information needed to resolve the issue.
Your support failed.....NordVPN made their problem my problem. I do understand many external factors can effect how vpn's function, but this is the service you are selling.
Reply from NordVPN2026-07-29
Hi, Irwin. We're truly sorry to hear about the issue and that it remains unsolved.
Could you please share your ticket ID? We'll look into your case and do our best to resolve it as quickly as possible. -E.G.
Thank you very much for your excellent support. You were very kind, patient, and helped me solve my problem quickly. I really appreciate your assistance. Have a wonderful day! ⭐⭐⭐⭐⭐
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Gary · 4 reviews · Verified · Experienced 2026-07-28 ·
★★★★★
love it
works amazingly well and very easy to use
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David · 2 reviews · Verified · Experienced 2026-07-29 ·
★★★★★
Highly recommended
Highly recommended. Can't go wrong with this one. Been using this for years, with no worries, no hiccups, and no issues. They say what they mean, and mean what they say.
B
Ben · 2 reviews · Verified · Experienced 2026-07-29 ·
★★★★★
The best VPN software I have used!!
The best VPN software I have used!!, the price is good, it’s fast!!, and the update very frequently to keep it fresh!!
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RICHARD · 3 reviews · Verified · Experienced 2026-07-29 ·
★★★★★
Excellent VPN
All I can say is that I've been using Nord VPN for years and have been extremely satisfied with the speed, reliability, and ease of use of the product.
Assistance changing my NordVPN logon e-mail address
The company e-mail instructions by its employees were easy to understand. I thank them for that and also for their quick response to my e-mails.
I contacted NordVPN as I needed to change my NordVPN e-mail login address. My previous address had been deleted which meant I was no longer able to log into NordVPN.
The only thing I found difficult was that after I provided at your employees' request details of my registered NordVPN annual subscription payment incl. date and amount I was told that details of my my most recent payment were insufficient and I needed to provide the details of the Nord subscription payment that I made the the year prior to that. If I had mislaid those particular details I am not sure what would have happened. Possibly you might have used some other verification method. The information and instructions though that you provided by e-mail were wonderful. I thank you and those involved for your support!