Rahul Singh extn 1239
Very very good service
Reply from National Retail Solutions2025-12-12
Thanks for the review, Prakash! We're glad that Rahul was able to provide you with excellent customer service!
About National Retail Solutions
Data updated- Website
- nrsplus.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 85 reviews
- Replies to negative
- 80% (8/10)
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About this business
The ultimate Point of Sale solution for your business. The NRS POS+ bundle comes with everything you need to run your store including a set of reliable hardware & state-of-the-art software with store management tools to help your business grow!
Written by the business, not verified by us.Is National Retail Solutions legit?
National Retail Solutions (nrsplus.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 80% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for providing clear explanations, remaining patient throughout the process, and resolving technical issues efficiently. Consumers note that the support team is very professional, ensuring that users can easily navigate their point-of-sale systems and quickly get back up and running smoothly. However, some customers also noted issues with customer support response times, mentioning long waiting periods on calls and difficulties getting timely answers from agents. Some people were dissatisfied with difficulties in reaching helpful representatives, experiencing unreturned messages, and dealing with entirely unresolved problems after multiple frustrating attempts.
Auto-generated from all reviews of this business. For reference only.What people say
Really bad support and they won't even…
Really bad support and they won't even return the equipment you will have to pay 1000s for nothing
Reply from National Retail Solutions2025-12-12
Hi Pradeep! After further investigation, we see that you have had some software issues with our Panther system. Our team has been attempting to contact you to come to a resolution. We appreciate our consumers and are adamant about solving any concerns that come up. Please don't hesitate to give us a call Mon-Fri at 973-438-3144.
Got an excellent service from Ricardo…
Got an excellent service from Ricardo Vielman. I will highly recommend his service to anyone if you are new to POS system.
Reply from National Retail Solutions2025-12-08
Thanks for the review! We strive for excellent customer service, and we're glad to hear that Ricardo was able to provide it for you! We hope NRS continues to be the best fit for your business! PS: It’s super easy to earn $$ for referring friends to NRS. See details at nrsplus.com/refer.
Nancy was super helpful and very…
Nancy was super helpful and very professional and helped us fix the issue we were having.
Reply from National Retail Solutions2025-11-26
We're glad to hear that Nancy was able to assist you with your concerns! Please don't hesitate to reach out with any feedback you may have. It aids us in bettering our products and services! Thanks for the review!
Good service
Sindy Good service I like it
Reply from National Retail Solutions2025-11-26
Thanks for the review! We're glad that Sindy was able to assist you!
Good customer service by swaroopa.
Reply from National Retail Solutions2025-11-25
Thanks for the review! We're glad to hear that Swarupa was able to provide you with excellent customer service!
Excellent service
Excellent service. Rahul took time to listen to my issues with POS and tried troubleshooting it. Also he followed up to make sure issue is resolved. Thank you for the service. Rahul Singh ext 1239
Reply from National Retail Solutions2025-11-19
Thanks for the review! We're glad to hear that Rahul is providing excellent customer service! If you ever have any concerns, please don't hesitate to reach out.
She was one of the best service she…
Ana Ipina is one of the best service she provided.
Reply from National Retail Solutions2025-11-12
Thanks for the kind words! We hope NRS continues to be the best fit for your business!
Great Customer support from Sindy
Great Customer support from Sindy. My cash drawer was not opening and she handled issue very professionally. NRS team sending me new one as replacement. I am overall pleased with services provided by NRS.
Reply from National Retail Solutions2025-11-13
We're glad that Sindy was able to assist you with your concern. We understand the importance of quick and easy replacements to ensure smooth-sailing business. Thanks for the review! We hope NRS continues to be the best fit for your business!
Great she was very helpful
Reply from National Retail Solutions2025-11-12
Thanks for the review! We hope NRS continues to be the best fit for your business!
Swarupa,
Swarupa, Is the best helper Thank you so much
Reply from National Retail Solutions2025-11-12
We're glad Swarupa was able to assist you; we continuously strive for excellent customer service! Thanks for the review!
Mohamed is the best person to have help…
Mohamed is the best person to have help you. He is very helpful and made sure that all of my problems were fixed
Reply from National Retail Solutions2025-11-12
We're glad to hear that Mohamed was able to assist you with your concerns. Please don't hesitate to reach out with any feedback you may have. Thanks for the review!
Very helpful and patient
Very helpful and patient, got my NRS back up and running perfectly thank you so much
Reply from National Retail Solutions2025-11-04
We strive for excellent customer service, and we're glad this is what you're being provided! Thanks for the review!
Good service from rahul Singh
Rahul Singh he was good helping guy
Reply from National Retail Solutions2025-10-28
Thanks for the review, Sunita! We're glad Rahul was able to assist you!
Sindy Garcia
Sindy Garcia did great job very helpful person even seen .
Reply from National Retail Solutions2025-10-13
Thanks for the review! We're glad Sindy is providing you excellent customer service!
Customer Service Regarding Tobacco Program
Another issue today with tobacco programs not working correctly.Specifically, my Altria discounts not working at the register.When I called for service, they blamed it on altria and told me to contact them directly. Ridiculous, that I pay NRS to manage my tobacco program, and I have to call and find out what's going on and fix the problem myself. I find that totally unacceptable what am I paying for. When I did call, I was told that the problem is specifically with NRS and usually it is I have had these issues in the past, and NRS always say the same thing it's not their fault. I honestly don't care whose fault it is.I just want the problem fixed.So my customers can get the discounts and I can sell cigarettes that competitive prices. Receive the phone call later on from n.R.S asking me what the issue was, I explained it again.They put me on hold for 1 hour and ten minutes and then came back and told me they couldn't do anything again.
Reply from National Retail Solutions2025-10-14
Hi Chris, Thank you for bringing this to our attention! Once the issue was located, we began working on a solution for future errors. We apologize for the delay this has caused in your service. If this problem reoccurs, or if you have any feedback, please do not hesitate to contact us at 973-438-3144, Mon-Fri.
Marlin barrios
Marlin barrios exelente servicio
Reply from National Retail Solutions2025-09-19
Gracias por la reseña. ¡Nos alegra que Marlin haya podido ayudar!
Sindy Garcia she is best help me fixed…
Sindy Garcia she is best help me fixed my problem with in five minutes 😁😁😁😁😁😁😁
Reply from National Retail Solutions2025-09-19
Thanks for the 5 stars! We're glad Sindy was able to assist you!
Marlín barrios
Marlin barrios
Reply from National Retail Solutions2025-09-19
Thanks for the review! We're glad Marlin Barrios was able to assist you!
Great service
Great service swarupa
Reply from National Retail Solutions2025-09-19
Thanks for the review! We're glad Swarupa was able to provide excellent customer service!
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