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Beauty & Well-being

Ohmyprettywig

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101 reviews

4.4101 reviews
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About Ohmyprettywig

Data updated
Website
ohmyprettywig.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
53 reviews
Replies to negative
29% (4/14)
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About this business

We specialize in crafting top-quality, affordable, comfortable, and stylish wigs. As pioneers in the industry, we're dedicated to delivering the most exquisite wigs tailored just for you. Our team meticulously designs each wig, staying attuned to the latest fashion trends, ensuring enduring elegance and comfort. Our lightweight, natural-feeling wigs make achieving female beauty effortless! Join the Oh My Pretty Hair family today to experience the confidence and beauty you deserve.

Written by the business, not verified by us.

Is Ohmyprettywig legit?

Ohmyprettywig (ohmyprettywig.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 86% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 29% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers truly love the hair quality, describing the wigs as exceptionally soft, natural-looking, vibrant, and completely true to length. People also frequently praise the wonderfully helpful customer service team and the smooth, easy ordering process that makes shopping a breeze. Some reviewers were not happy with delivery times, noting that shipments occasionally took much longer than expected or faced frustrating logistical delays. Consumers also mentioned communication challenges, order tracking difficulties, and anxious moments when waiting for their packages to finally arrive at home. A few buyers experienced issues with return processes or items not fully matching expectations when unboxing their purchases.

Auto-generated from all reviews of this business. For reference only.

What people say

Hair that’s worth the wait!

Hi I am very delighted with the new unit I purchased from ohmyprettywig I keep getting compliments where ever I go. At first I thought I was scammed Ohmyprettywigs reassured me wait until I got my package I am so glad I did I fell in love immediately so I made another purchase ohmyprettywig will be the only human hair I’ll buy. Thank you, Victoria Hokes

I have ordered from them In the past…

I have ordered from them In the past and they were good. I ordered on Monday 6th and it haven't received my shipping information and no one has reached out. I don’t know how to contact them other than email and they haven't responded In 2 days. I probably won't order again. I don't even know if I will get the wig.

Great deal for your money

I always purchase nice wigs or bundles over the past two years. I come back because the hair quality is good and no matter when they can reach out to you, they do. It’s better to contact them thru email. Some say they’re not the best but I can say they try to please the customer the best.

I purchased a wig 8/8/2025

I purchased a wig 8/8/2025. And it was marked delivered 8/15/2025. I notified customer service and they asked to take a picture of my front door so they could verify the picture that was taken. I did in return. I was answered back with so sorry 😢 dear we will follow up with the delivery company. Then I followed up again 8/19/2025 and was told that they were still waiting for the delivery company to respond. 8/28/2025 I asked for the status and was told they were waiting for the deliver company to respond. 9/2/2025 This was their response….. hello dear we are sorry to keep you waiting as shipping company also need to check with local deliveryman , it will take longer than usual could you please give us more time ? sincerely hope you could understand I responded…. Hello , The lack of communication with you and the company isn’t professional. Not to mention the duration of time I’ve been waiting. Please refund me and take up the delivery issue immediately with the company you utilize. Thanks I also disputed with PayPal and they lied and told them that I was refunded and they never mentioned that the item was delivered to the wrong address. So my dispute was denied. This company refused to refund me and they take forever to respond.

This company is an absolute SCAM

This company is an absolute SCAM. Let me tell you what happened. I placed an order for a 20-inch kinky curly wig, which was clearly advertised as including free shipping, this was stated not only on their website but also in their emails. However, a day later, I received an email informing me that the shipper was requesting an additional $32 to proceed with delivery. This charge came out of nowhere, and I firmly refused to pay it because nowhere during checkout was it mentioned that I would have to pay extra shipping fees. After I raised my concerns, I was left without any reply for over two days—no update, no clarification about my order status. When they finally responded, I reluctantly agreed to pay the unexpected shipping charges on the condition that I would receive my order within nine days maximum. They could not even confirm this, as they had already wasted too much time processing my order. Still, I compromised again and agreed to a later delivery. Then, more than 24 hours after I paid, I was told the wig I ordered was now out of stock—almost a week after I had placed and paid for the order in full, including the shipping fees. So now they want to replace it with an 18-inch wig instead of the 20-inch I paid for. Shorter. Cheaper. Not what I ordered. This is completely unacceptable. I requested either a 22-inch wig as compensation for their poor handling or a full refund. To this day, they have not made any decision and continue to go back and forth via email, wasting more of my time. This is not just bad service—it’s shady, misleading, and dishonest. Oh My Pretty Wig is a SCAM. Stay far away.

GOLDEN HOUR ✨

AT FIRST I ACCIDENTALLY PURCHASED THE WRONG LACE FRONTAL BUT AFTER CONTACTING CUSTOMER SERVICE SUPPORT TEAM -MY MINOR ISSUE/CONCERN WERE SUCCESSFULLY TAKEN CARE OF 🫰🏽 I AM SO PLEASED WITH THE OVERALL DISCOUNTS,PRICING,HAIR & PARTING SPACE & LACE QUALITY VERSATILE LACE FRONTAL UNITS YOU HAVE TO CHOOSE FROM “OHMYPRETTY”🥰 AS I HAVE BEEN DISAPPOINTED WITH PAST LACE FRONTAL PURCHASES FROM AMAZON 😩 I WILL BE PURCHASING MY LACE FRONTALS FROM OHMYPRETTY FOR NOW ON MY ORDER DETAILS: #27 HONEY 🍯 BLONDE WATER WAVY 26” 13x4 LACE FRONTAL IS SO VERY BEAUTIFUL 🤩 I’M IN LOVE 🥰 AND SEEING STARS RIGHT NOW EVEN MY MOM WAS LIKE WOW IT’S GONNA LOOK SO GOOD ON ME😏

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