OMAC USA, located in Houston, TEXAS, provides excellent service and parts for your automotive needs. Since the establishment of the first OMAC branch in Germany, we have always provided high quality accessories, first-class customer service and unique automotive expertise. We are proud to offer the best products at the best prices. Reliable, high quality and stylish automotive parts and accessories come from our network of relationships with manufacturers all over the world.The hard-working OMAC USA team has partnered with reliable and reliable manufacturers on almost every continent. Our inventory, following closely the trends in automobiles throughout the United States and around the world, has been carefully selected to meet a wide range of automotive needs. Our inventory is proud to honor the birthplace of automotive style and aesthetics, and has an impressive collection of European parts and accessories.Most of the OMAC USA products come from OEM (original equipment manufacturer) products, and the products we supply from Europe are privileged to supply these unique parts and accessories in North America. The style of these products is tailored to your automotive tastes and needs.The OMAC USA Team is excited to provide excellent service, always striving to build and protect the trust of our customers and to meet the automotive needs of our customers.If you have a product request, opinion or question, please feel free to contact us. We will be happy to reply to your e-mails within 24 hours. Please follow us on social media for updates on new products for all your automotive needs.Sincerely, thank you for your business.OMAC USA Team
Written by the business, not verified by us.
Is OMAC USA legit?
OMAC USA (omacshop.com) has a 3.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 83% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-29.
What reviewers say
AI generated
Reviewers had a great experience with this company. People consistently mention that the online ordering process is simple and very efficient, allowing buyers to quickly find what they need without any hassle. Consumers are also very pleased with the exceptionally fast shipping times and the high quality of the robust materials received.
Some reviewers were not happy with sizing discrepancies, noting that certain items did not fit their vehicles properly and therefore required extra modifications. A few other people also felt that occasional delivery delays or missing packages created significant inconveniences during their overall purchasing experience.
Auto-generated from all reviews of this business. For reference only.
I liked the look but had fit issues. Company was great to work with
I really liked the boards that came for my 2019 Nissan Pathfinder Platinum but I wasn't able to get the brackets to work for me. The OMAC team was great and responsive and the return was easy. I wish it would have worked as they looked sturdy and fit the style of the car well
Reply from OMAC USA2026-02-23
Hello Dear Customer,
Thank you for your thoughtful feedback. We’re glad to hear you liked the look and quality of the boards, even though the fit did not work out in this case. We truly appreciate your kind words about our team and are happy we could make the return process smooth and easy. If you ever decide to try another option for your 2019 Nissan Pathfinder Platinum, we’d be more than happy to assist you in finding the right fit.
Customer service team is great. Easy to work with.
Reply from OMAC USA2026-01-15
Hello Dear Customer,
Thank you for the kind words! We’re glad to hear our customer service team made things easy for you. We truly appreciate your support.
Best Regards,
OMAC USA Team
Item delivered but not received and they replaced it after 14 days, gave refund 15%
I bought floor mats on December 28th, I got notified on January 2nd and directly went outside after the notification but no package around. I sent a complaint to them and the carrier.
Update on January 11th: After complaint, the problem is not resolved yet (11 days after the so-called delivery). I was still waiting for my package. I sent a reminder to them after.
Update on January 13th: After discussing the issue with customer care, they sent me a replacement.
I received the package on January 16th. This matter could have been resolved much earlier if my claim had been properly addressed on the first day.
The floor mats are a little bit thinner than expected but they do the job and fit well with my Elantra 2013.
Another update: They gave me a refund of 15% of the total price to compensate the bad experience.
Reply from OMAC USA2026-02-04
Hello Dear Customer,
Thank you for sharing your experience. We sincerely apologize for the delays and any frustration caused.
Your feedback is important, and we will use it to improve our shipping and customer care processes so future orders are smoother. Thank you for giving us the opportunity to make things right.
— OMAC USA Team
We purchased bikes for our kids and had the bikes shipped to where we were celebrating and needed to purchase a bike rack to get them home. We were in a time crunch to get it before heading home. The customer service agent, Evelyn, I think, went above and beyond and let the warehouse know that our order needed to ship out that day, December 26th, for us to get it in time. So appreciated the excellent customer service and compassion. And we got the rack in time to test it out and get our kids new bikes home safely!
Reply from OMAC USA2026-01-13
Thank you for the wonderful feedback! We’re so glad everything arrived in time and that the bike rack worked perfectly. We’ll be happy to share your kind words with agent. Thank you for choosing OMAC USA!
Item was never received, which is more likely a shipping issue, but, regardless, I never got it. Should I have abstained from rating?
Reply from OMAC USA2026-02-23
Hello Dear Customer,
We are sorry for any inconvenience caused. Tracking confirms this order was successfully delivered to the address provided. We have reached out directly to assist further. Please contact us so we can investigate with the carrier if necessary.
Total scam. Cannot deliver the right products. Doesn't know what kind of products they sell.
DON'T ORDER FROM THIS SHOP.
Reply from OMAC USA2026-01-13
Hello Dear Customer,
We’re truly sorry to hear about your experience and apologize for the frustration this caused. This is not the level of service we aim to provide. We take product accuracy very seriously and would appreciate the opportunity to review your order and resolve the issue promptly. Please contact us directly with your order details so we can make this right. Customer satisfaction is extremely important to us, and we’re committed to finding a solution.
Regards,
OMAC USA Team
Thank you for your kind feedback! We’re glad to hear you’re satisfied with your purchase. We truly appreciate your support and look forward to serving you again.
Good shipping estimate, not exactly custom but the floor mats do fit. Need more time for a better rating & would consider buying from again.
Reply from OMAC USA2026-02-23
Hello Dear Customer,
Thank you for your feedback! We’re glad to hear the floor mats fit well and that the shipping timeline met your expectations. We appreciate you giving them more time and would be happy to assist you again in the future if you decide to purchase from us.
Ordering was fast and easy, OEM quality
Fast shipping . 💯 % satisfied with purchase!
Reply from OMAC USA2026-02-19
Hello,
Thank you for your wonderful feedback! We’re thrilled to hear that your ordering experience was fast and easy, and that you’re 100% satisfied with the OEM-quality product and quick shipping.
We truly appreciate your support and are always here to help with any future needs.
Best regards,
OMAC USA Team
Quick and easy, answered my questions in a timely manner. Very pleased!
Reply from OMAC USA2026-02-19
Hello,
Thank you for your kind feedback! We’re glad to hear that your experience was quick and easy, and that our team was able to answer your questions promptly.
We truly appreciate your support and are always here to assist you whenever needed.
Best regards,
OMAC USA Team
I was really jealous of my husband’s weather tec car mats but they were too expensive . I am no longer!!!! I just got a 4 piece mat set and cargo liner from OMAC for the price of 2 mats from that other brand . They are superior materials and fit my Jeep compass perfectly! They were shipped so quickly as well !! I would definitely recommend OMAC to everyone
Reply from OMAC USA2026-02-19
Hello,
Thank you so much for your fantastic feedback! We’re thrilled to hear that your 4-piece mat set and cargo liner fit your Jeep Compass perfectly and that you’re happy with the quality and value.
It’s wonderful to know that our products exceeded your expectations and shipped quickly. Your recommendation means a lot to us, and we truly appreciate your support!
Best regards,
OMAC USA Team
Hi,
We’re sorry to hear about your experience with our customer service. We take this seriously and are reviewing our processes to ensure better support in the future.
Car floor mats don’t fit either front or back and are the wrong color, black instead of grey.
Please send appropriate directions to allow me to return them and receive a refund.
Reply from OMAC USA2026-02-23
Hi Howard,
We’re sorry to hear the product didn’t fit and were the wrong color. We do see our support team has helped you through the return and refund process. We hope we were able to better your experince.
Brilliant service, bought a part and it only took 7 days to get to Ireland, great quality, happy with price, will definitely do business with again
Reply from OMAC USA2026-02-19
Hello,
Thank you! We’re so glad your order made it to Ireland quickly and that you’re happy with the quality and price. We can’t wait to do business with you again!
Best Regards,
OMAC USA Team
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