Good Prices and Trusted
This is one of my favourite Gamekeystores. They have fair prices (not the cheapest, but ok) and they are trusted!
About OnlineKeyStore
Data updated- Website
- onlinekeystore.com
- Category
- Events & Entertainment
- Location
- Singapore
- Status
- Unclaimed
- Replies to negative
- 16% (22/135)
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About this business
Established in 2008 we were the 1st key store to have instant delivery and my games based key storage and we have continued to innovate and grow with our large customer base. We have some of the best prices on the internet for all pc titles.
Is OnlineKeyStore legit?
OnlineKeyStore (onlinekeystore.com) has a 3.5 out of 5 rating on OK.one, based on 399 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 30% give 1 star; The business has replied to 16% of negative reviews. Last updated 2026-10-24.
What people say
One of the best dudes of any distributors.
My friend told me about OKS log time ago. I highschool I guess. I don't like many online stores cuz of the lack of good online support but OKS's support is rly solid. There are rly nice dudes over there. Their prices are rly good too. Not always the best, but there are many good deals. Also their site is intuitive and badass looking with that yellow-black color palette.
The BEST store you can find! +Giveaways and streams!
When I first stumbled upon OnlineKeyStore, it was during a big Christmas sale 1 year ago. I was stunned! I couldn't find cheaper deals, OnlineKeyStore is without a discussion the BEST choice when you want to buy the game you want. Their support is active and responsive, and very helpful. You can either contact them on Facebook, or at the support email. The answer came quickly (from FB), and I fixed my little complication with uPlay. So they DO care about customers. I didn't even mention the Twitch streams and giveaways yet! OnlineKeyStore is a very generous key store, because they not only care about us when it comes to helping with sold products, but they even do rich giveaways. And the streams? They've got several streamers/players to host the stream, and it's often 24hrs Stream, which is perfect! Because if you are from different timezone, you couldn't be able to watch the stream if it was a stream for few hours. But because, as I mentioned, they care about us, they put up these 24hrs streams so that everyone can enjoy and participate in giveaways. So my overall experience with OnlineKeyStore is flawless so far. I bought a few products from them, I participate in giveaways and I watch their streams. They have good deals, they have entertaining streams, they have rich giveaways. What else would you want? I fully recommend this Keystore, and you'd better visit it right now! Prices: 10/10 Support: 9/10 Activity(Streams,Giveaways): 10/10 - They are really frequent!
Good service
A good service, great prices and quick delivery, what else do you need?
These guys seem amazing
Well, i haven't ordered anything so far but the prices here are incredible. I have had my eyes on a few games and as soon as i get my hands on some cash i shall be buying form this site, However, i have recommended this site to a lot of my friends as well.
Good
A good service, great prices and quick delivery.i haven't ordered anything so far but the prices here are incredible. I have had my eyes on a few games and as soon as i get my hands on some cash i shall be buying form this site,
Great
When I first stumbled upon OnlineKeyStore, it was during a big Christmas sale 1 year ago. I was stunned! I couldn't find cheaper deals, OnlineKeyStore is without a discussion the BEST choice when you want to buy the game you want. Their support is active and responsive, and very helpful. You can either contact them on Facebook, or at the support email. The answer came quickly (from FB), and I fixed my little complication with uPlay. So they DO care about customers. I didn't even mention the Twitch streams and giveaways yet! OnlineKeyStore is a very generous key store, because they not only care about us when it comes to helping with sold products, but they even do rich giveaways. And the streams? They've got several streamers/players to host the stream, and it's often 24hrs Stream, which is perfect! Because if you are from different timezone, you couldn't be able to watch the stream if it was a stream for few hours. But because, as I mentioned, they care about us, they put up these 24hrs streams so that everyone can enjoy and participate in giveaways. So my overall experience with OnlineKeyStore is flawless so far. I bought a few products from them, I participate in giveaways and I watch their streams. They have good deals, they have entertaining streams, they have rich giveaways. What else would you want? I fully recommend this Keystore, and you'd better visit it right now! Prices: 10/10 Support: 9/10 Activity(Streams,Giveaways): 10/10 - They are really frequent!
Best OnlineKeyStore :-)
At all OnlineKeyStore is providing the best prices for games, instead of the original retail price or online sales price from the game companies itself. And that is great, because sometimes the prices are really to high for a gaming expirience that is maybe online just about 6 hours ... So thanks for this OnlineKeyStore. Go one with your great work!
very bad
Waiting 45h+ still didn't get my key, they kept me waiting 24h+ once before but I was like - okay, they had bad day, ran out of keys, can happen to anyone, but this is just unacceptable, there's a reason I want my key immediately and i don't want to wait 5 days for it, gonna give them little more time then I'm refunding it for sure, mainly for the reason I just don't want them to have a dollar from me. If you cant do your job properly don't do this kind of job!
Reply from OnlineKeyStore2014-12-14
We refund all keys after 4 days if we can't complete the order, normally sooner if the customer asks via ticket. Please so and we can help you further via our support portal.
As expected
I ordered and AFTERWARDS read the reviews here. I was super scared that I was scammed because I didn't receive anything nor does PayPal protect digital orders, so yeah. But in my case, everything worked perfectly. 01:09pm - Order placed 01:09pm - Received confirmation by email 01:11pm - Received PayPal confirmation 01:15pm - Was worried that I did not receive anything yet, started googling and sent them a support request. 01:17pm - Received email to go to download section and download keys 01:23pm - You have claimed: World of Warcraft®: Warlords of Draenor™ Standard Edition 01:27pm - Support ticket answered, stating that the order was delivered already. While I believe the others here, this seems to be pretty much a "Hit or Miss" kind of deal. So I guess everyone has to figure out for himself if it's worth saving a couple bucks. Personally, after reading those reviews, would probably not order there again, even though in my specific case everything went down as smoothly as possible. Rob
No key no support no refund
I ordered a game 4 days ago and have paid for it, still no key even after multiple tickets opened and subsequently closed without any resolution. Have also had someone request a steam password reset yesterday on my account, bit of a strange coincidence... So ive basically been robbed by this company it seems at this stage, I am not impressed at all.
Reply from OnlineKeyStore2014-12-14
I would ask you that you submit a ticket and ask the correct questions, if your order was detected fraud this maybe the issue.
Bad, key already in use, no support at all
When i tried to activate the key via steam it said it was already in use. I contacted support with some screenshot verifying my account and mail address. He said that the key was directly send from EA. Football Manager 2015 isn't made by EA, but anyways. He found it weird. That was the only answer i get from him and he closed the ticket ?? Support ? Not the best experience and would not reccommend it.
Not as good of a deal as it first seemed
The price of the product is good (fair when taking other similair resellers into consideration) but the delivery time is just not what was expected. Delivery is promised to be 24 hours max, my delivery was made after 23 hours which must be considered slow when you pay for a product that is intended to be delieved instantly. If you do not mind waiting a day for your product then OKS will supply you with good deals but do not expect instant delivery! The customer support from OKS staff is fast but in my case they missed a problem despite me notifying them of it, it was fixed by my second contact with a different member of staff. Everyone makes misstakes so no big deal, or in my case not as good of a deal as it first seemed. Regards,
No support
No support. I'm now on my third ticket, as they keep closing them, not giving me the oppertunity to respond. I bought from them before without any problems, but making me open ticket after ticket is just too damn annoying.
Worst Experience EVER!!
OrderNR: 2401587 Created: 22-09-2014 20:19:26 Updated: 28-09-2014 01:34:27 Initial request: Processed? So how long will it take?? Staff replied 22-09-2014 22:36:31 Hi Altickova, Ticket: Link Please be advised that our policy for delivery is a maximum of 24 hours, if you still have not received you key within this time period please feel free to re open this ticket to chase your items. Regards. You replied 23-09-2014 19:17:22 Where is my game!?? Past 24 hrs now Staff replied 24-09-2014 01:11:39 Hi Altickova, Ticket: Link We have a small delay with all sims 4 orders please bare with us. This should be fixed in the next 24 hours. Regards. You replied 24-09-2014 11:31:12 PAST 40 hrs on delivery !! Should i really start looking for another key reseller? im so so unsatishfied Staff replied 24-09-2014 14:31:22 Hi Altickova, Ticket: Link Sorry for any delay caused her altickova, we have a massive delay with all sims 4 orders due to the supplier having a shipment error on there half we should be able to send the games out as early as tonight and in worse case scenario tomorrow night. Regards. You replied 25-09-2014 19:51:28 Now U ppl really made me mad – This is gonna be my very last purchase from OKS. I REALLY can't see how U would call that a buisness, with such a delay. Give me my game & and ill seek that this will be your very last earning from me and many others! Staff replied 26-09-2014 11:50:47 Hi Altickova, Ticket: Link As previously said to you we can only apologize currently, there is an delay with our supplier on delivering the game which we should of received 5 days ago so you can see this isn't an isolated incident and we trying to outsource other suppliers to speed this up. This should be fixed today. Regards. You replied 26-09-2014 20:26:50 Okay – you wrote earlier, that it should be fixed today. So is it ?? I understand your dificulties, but you also have to see it from the buyers (edit: ME) view. I just checked, and you dont notify on the website that the key is out of stock, which is weird, since you obviously dont have it….. I have been waiting 4 days now for the game, and i need a Key TONIGHT !!! Am i going to receive a key today or not ??? Simple question. waiting for your reply Staff replied 28-09-2014 01:34:25 Hi Altickova, Ticket: Link Your order has been refunded. Regards. ------------------------------------------------------------------------------------ So basicly. If they can't keep their promise, they just refund without any further - because they didnt tag their sale as ( Out of stock, or tecnical issues etc. )
Worst shop in the world. Stay away from them.
I received an email telling me I ordered something (dead island whatever). I did NOT order anything. I suspect my account was hacked, or it is an system error on their shopping system. Asked OKS to cancel and refund (Store credit was used on that order). And of course, I started immediately on the big password changing roulette on this and similiar sites, as well as extensively checking for signs of malware, rootkits and the likes. (PC was clean, I suspect this is an heartbleed aftermath) Their reply: I have just spoken to the accounts team and unfortunately there is nothing we can do as ultimately we can't prove you didn't order the game. We are sorry this happened and advise you to change the password on your account and scan to see if there is any spyware. Regards. That was it for me. Goodbye OKS. Because I have a choice!
Worst customer service in the world
I ordered a Diablo 3 key and was surprised to then be asked to send security information via un-secured email. There is no way I was going to do that, so asked for a refund. I am not sure who they employ but they didn't seem to understand what a refund was and asked me to send the security information instead. 2 weeks later, numerous emails and customer tickets and I have got nowhere. I started having a go at them via Facebook in the end, but got told that they were unhappy with being insulted. Well, this joke of a company has totally insulted me and have my money and I have no product. I will be looking into legal options to get my money back now.
Received an already redeemed Steam gift, FB post got deleted and Support not responsive enough
I have ordered Dead Rising 3 Apocalypse Edition (Steam Gift) and have tried redeeming the Steam gift link within minutes after receiving the link to my e-mail. I have been shown that the gift has already been redeemed. I have opened an IT ticket, to which I have received a reply to provide proof and the ticket was changed to closed. I have provided proof to the their support e-mail address, no response. I have also re-opened the support ticket and informed the support team about my response to their e-mail. Later, I have written on the OKS Facebook page and within minutes I was asked what is the ticket ID, which I have provided. The next day, my FB post was no longer on their FB page. Support team asked me then to check my inventory, the gift was not there and I have provided them with the proof again, no response since then. Absolutely unprofessional behaviour and I seriously recommend to think twice before buying from this website. edit: last response was that they are investigating and that I should give them 48 hours, this has passed 8 hours ago and as of 17.09.2014 it's now 13 days since I've bought the game, but still haven't received it ...
Not delivering. Not answering. STAY AWAY
Bought 2 keys (Diablo 3 and Diablo3 ROS). The order went through but nothing was delivered. The following day the order status was reset and the payment "anti-fraud failure". The system was asking me to pay again so I did. Same story. So now I have a double payment that went through correctly both time both for PayPal and for my bank but no product, no answer, no money. tl;dr: payed twice, received nothing. No answers from the support after 72+ hours (they brag 24 hours response). Stay away. Very bad experience, actually with an open claim with paypal to receive the refund.
Perfect
Its very good
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