Dayan Cretan got me squared away right…
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Health & Medical
Write a reviewHOBO Data Loggers & InTemp Monitoring Solutions
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100 reviews
About HOBO Data Loggers & InTemp Monitoring Solutions
Data updated- Website
- onsetcomp.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 10 reviews
- Replies to negative
- 83% (5/6)
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About this business
HOBO Data Loggers, a LI-COR brand, makes highly accurate, reliable monitoring solutions for outdoor, indoor, water, and cold chain applications. Brands include HOBO, a name that’s now synonymous with “data logger,” and our InTemp line, for monitoring vaccines & pharmaceuticals, as well as food, in transportation and storage environments. USB, Bluetooth-enabled, and web-enabled solutions for remote monitoring feature data loggers that measure temperature, relative humidity (RH), carbon dioxide (CO2), water level, energy, soil moisture, and more. We deliver a high level of customer satisfaction and provide unlimited free technical support.
Written by the business, not verified by us.Is HOBO Data Loggers & InTemp Monitoring Solutions legit?
HOBO Data Loggers & InTemp Monitoring Solutions (onsetcomp.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 83% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
Units work very well and are easy to use
Great instructions and easy to set up
Service was excellent and items received on time
Technician was very knowledgeable and very helpful with information regarding shipping and supply availability.
Very helpful, great product!
Sales representatives were super helpful and the product was delivered quickly.
great products, great support
My call was answered quickly
My call was answered quickly. I really did not know what product I needed BUT I was transferred to an associate who answered all my questions, and we got the product ordered. Which I received the next day
Seattle Public Utilities review
Paula did a great job in getting me the information in a very timely manner.
Excellent Customer Service!
Everything went as it was supposed to
I found the temperature sensor I was looking for at your web site. I purchased it with my credit card and the device was delivered to my door.
They call back promptly if you leave a…
They call back promptly if you leave a message for support or advice. Refreshing in todays world of minimal customer service and off shoring of call centers
Excellent Customer Service
Working with Denise Cucalon to get a payment to go through took several days, but with her help we got it done. Frank Mueller was very responsive in sending me several quotes on sensors as my projects evolved.
Data Acquisition Engineering
Very please with support and products
Express delivery last longer than…
Express delivery last longer than expected due to lack of items purchased.
Reply from HOBO Data Loggers & InTemp Monitoring Solutions2024-07-10
Thank you for your feedback. We apologize for the delay with your shipment. We strive to maintain inventory for same-day shipments and will continue to improve our processes to reduce lead times when inventory is not on hand. We appreciate you choosing HOBO loggers for your monitoring needs.
No cord with device
Reply from HOBO Data Loggers & InTemp Monitoring Solutions2024-07-01
The HOBO MX1102A data logger features Bluetooth connectivity, allowing wireless access to data via our free HOBOconnect app on your mobile phone, tablet, or Windows computer within 100 feet of the logger. A USB cable is required only if you prefer to use the logger with our HOBOware Software or as an alternative power source. As the cable is not required for all application uses, it is available for purchase as an optional accessory. We apologize for the inconvenience. A member of our customer service team will reach out to you directly for further assistance.
Great service reps
The prompt response, great follow up by service reps. Received products before budget deadline.
no phone contact with a line person for…
no phone contact with a line person for technical help,only email which means 3 times tghe time to state and then implement the solution.
Reply from HOBO Data Loggers & InTemp Monitoring Solutions2024-07-01
Thank you for your feedback. We apologize for any inconvenience caused by not having a direct phone line for support. To optimize the efficiency of our customer technical support, we provide the ability to submit a technical support request via the web form or support e-mail [email protected] which our Tech Support team responds to directly on the same business day. We also strive to provide robust online resources to assist our customers effectively including instructional videos, written resources, and free weekly trainings. In addition to those resources, we offer live chat support on our website which allows you to connect directly with our InTemp Technical Support team during business hours. We hope that this will be an acceptable alternative for you in the future should you require support from us again. Thank you for being a valued InTemp customer.
Got my item as promised
Got my item as promised, well packed and it worked right out of the box.
Phenomenal customer service
The ONSET customer service representatives are incredibly helpful and accommodating, especially Eileen! She was a pleasure to work with.
right on time and requested materials
I asked for loggers with consecutive…
I asked for loggers with consecutive serial numbers and received them. They came promptly. So far the loggers are working as described. Waiting to see how they preform in the field.
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