Last purchase was radiation shield…shield build
Last purchase was radiation shield kits. All parts there including extras. Appreciated
Health & Medical
Write a reviewHOBO Data Loggers & InTemp Monitoring Solutions
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100 reviews
About HOBO Data Loggers & InTemp Monitoring Solutions
Data updated- Website
- onsetcomp.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 10 reviews
- Replies to negative
- 83% (5/6)
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About this business
HOBO Data Loggers, a LI-COR brand, makes highly accurate, reliable monitoring solutions for outdoor, indoor, water, and cold chain applications. Brands include HOBO, a name that’s now synonymous with “data logger,” and our InTemp line, for monitoring vaccines & pharmaceuticals, as well as food, in transportation and storage environments. USB, Bluetooth-enabled, and web-enabled solutions for remote monitoring feature data loggers that measure temperature, relative humidity (RH), carbon dioxide (CO2), water level, energy, soil moisture, and more. We deliver a high level of customer satisfaction and provide unlimited free technical support.
Written by the business, not verified by us.Is HOBO Data Loggers & InTemp Monitoring Solutions legit?
HOBO Data Loggers & InTemp Monitoring Solutions (onsetcomp.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 83% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
The sales person really did not care…
The sales person really did not care much for my business
I have always been treated with a high…
I have always been treated with a high degree of professionalism. Onset stands behind their products.
Service was quick and efficient!
Very quick delivery
Very quick delivery. Easy to order.
The device is so high tech
The device is so high tech. It was a nuisance trying to figure out how to turn it on but it is such advanced technology!
Tech support is great for first time…
Tech support is great for first time customers. We trust this is the case as we reach out for support in the future.
Onset is always a pleasure to work with!
Rock solid
Hobo U12-015-02 dataloggers are rock solid reliable. The design is durable, the software is simple, and the interface is reliable. These things just work.
Prompt and attentive service! Solid product
Prompt and attentive service. Items were back ordered but the two sales reps (Denise and Frank) were able to deliver the equipment on time for our field deployment. Actually, both orders arrived earlier than anticipated, which is great! We have used the HOBO U-22 and shuttles for years and found them to be extremely reliable in a variety of conditions.
Terrific product
Terrific product, great informative sales team (Beth and Frank), super fast shipment and delivery. 5 Stars in every regard.
Excellent customer support
Onset was out of stock on a certain logger and therefore they offered an upgraded version with discount code. After receiving the PO, they didn't honor that same discount code. Once the order was placed, it still took them more than a month to ship the order. UPDATE: Onset's customer service reached out to me immediately after my initial review. They explained the circumstances and offered a solution to make this transaction right. I greatly appreciate this gesture of great customer support. This company really cares about its products and its customers! Thank you Onset.
Reply from HOBO Data Loggers & InTemp Monitoring Solutions2024-08-14
We sincerely apologize for the inconvenience and disappointment you experienced with your recent order. Unfortunately, the promotional code had expired before your order was placed, and we regret any confusion this caused. We understand your frustration and are committed to improving our processes to reduce lead times and prevent such issues in the future. Our customer service team will reach out to ensure we make this right.
The part I wanted was available…
The part I wanted was available (although not listed on your website I think).
Good Purchase
Good experience and product
Very timely
Very timely, easy process
Good products
Good products, easy to use, quick service.
Great experience with customer service
Great experience with customer service. There was time-sensitivity with the order and they made sure the items arrived on time. 10/10
I liked the fact that I could get…
I liked the fact that I could get technical support from a live person most of the time. I didn't like one technician saying one thing and the other saying something else. I also didn't like the fact that most communication with Elton was through email.
Very efficient customer service
Good customer service and quick…
Good customer service and quick shipping.
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