100 reviews
HOBO Data Loggers, a LI-COR brand, makes highly accurate, reliable monitoring solutions for outdoor, indoor, water, and cold chain applications. Brands include HOBO, a name that’s now synonymous with “data logger,” and our InTemp line, for monitoring vaccines & pharmaceuticals, as well as food, in transportation and storage environments. USB, Bluetooth-enabled, and web-enabled solutions for remote monitoring feature data loggers that measure temperature, relative humidity (RH), carbon dioxide (CO2), water level, energy, soil moisture, and more. We deliver a high level of customer satisfaction and provide unlimited free technical support.
Written by the business, not verified by us.HOBO Data Loggers & InTemp Monitoring Solutions (onsetcomp.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 83% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-08-11.
Elton from tech support was incredibly helpful and patient as I fumbled around with my MicroRX Station, and helped me get all of my wireless data sensors up and running in a timely manner! I've called several times in the past and always am met with a friendly and knowledgeable representative.
Andrew Thompson sales manager has gone above and beyond to ensure the success on every level.
I have been using HOBO MX2301A loggers for about a year now and they work great, until they don't. Recently, a unit simply died, taking all the irreplaceable data with it. The unit was placed in a protected environment, it was not exposed to water or direct sunlight. Very disappointing.
Thank you for your feedback. We are very sorry to hear about the issue you have experienced with one of our loggers. We understand the importance of your data. Our technicians may be able to help with extracting the data from your HOBO MX2301A logger. Please reach out to your local distributor for further assistance.
awesome service and dataloggers work great!
They answered the phone and were very helpful. All of my questions were answered, and the product was here in a few days.
The Hobo temperature data loggers have worked reliably for years in my garden, and they have backed up their products with great customer support. If I had a larger enterprise, I would trust and use Onset.
Speed of completing the purchase request.
I emailed Customer Service to get recommendations on the right logger for my application. They emailed back AND called. It was great to talk to a knowledgeable person who answered my questions and provided the recommendations I needed.
Onset filled my order quickly and I received my logger very promptly.
Thank you for the prompt service.
Kim and Shannon were very helpful. Their customer service and expertise were above and beyond!
Great service.
Great Product quick shipping! It was a fast and easy transaction
Great customer service and fast shipping! Thank you so much :)
Easy, quick and accurate
Good service! A little slow to send the package perhaps because of the proprietary nature of the cabling. That is my only concern! We have purchased many replacement cables due to normal wear and tear in our monitoring network over the past 18 months (in a river system). We have now installed the wires in conduit and the exposed portions are covered in specially designed sheathing to protect against abrasions. Malfunctions due to wire failure has been constant. We have now bought replacement cables to keep on hand. Rewiring broken cables seems not worth paying the extra $200 for a cable and waiting the 3 months it takes to make them. Four stars because they work when in great conditions.
Great support expediting a backordered 6 PTs to help fit our project timeline. Thanks!
The batteries I ordered for my data logger arrived in short order safe and sound. A couple of things need to be mentioned. The tiny batteries were quite expensive in my opinion, but they work just fine. The shipping department overdid the packaging. The 2 batteries were 1.5" long and about 1/2" wide. The shipping box was 7"x7"x4" full of packing peanuts. A padded shipping envelope would have done the job. I do love my data loggers which have been operating flawlessly for the past 3 years.
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