Enterprise-grade CRM, built for growing businesses.Ontraport fuels your marketing, sales and support in one place — without the complexity and high costs of traditional all-in-one platforms. Designed for growing businesses, Ontraport combines CRM, marketing automation, payments, email and SMS marketing, forms, landing pages, and memberships in a single connected platform. Any business process. Any customer experience. Anything you envision — it's possible with Ontraport. Your team has its own way of operating, and Ontraport gives you the freedom to create systems your way without code or complex integrations. Start with a template or customize from scratch to build exactly what your business needs. Start your free trial Book a discovery call Visit our site
Written by the business, not verified by us.Ontraport (ontraport.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 80% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-09-07.
I've used several other email providers but I'm new to Ontraport. I needed help to set up my first automation and for some reason, a few things were just not clicking. Karin was so patient to address my concerns until we came to a solution. I really appreciate this platform!
Glad you got the support you needed to get up and running! Happy to have you on board, Kim.
Ontraport is amazing! The interface is very easy to use and the support staff is incredibly helpful and prepared for any and all questions you might have. The only reason I didn't give 5 stars is because they check email lists before letting you send them out. I understand it's to ensure the user hasn't bought lists, but it's the user that actually uses Ontraport.
Thanks for sharing your feedback, Marco. Glad to have you as an OP user!
Rachel took the time to help me with my needs. She was very patient and assisted me beyond my expectations!
Glad to hear it. Thanks for sharing your experience, Renarda!
Thanks Neil!
I have been with Ontraport since the very early days and while I've experienced many other ESPs and CRMs, nothing compares to OP. So powerful and intuitive. Their customer care is second to none by a long shot - kind, caring, clever, knowledgable, and witty. Not sure if witty is a requirement to work for them but they seem to attract great humans. Their Facebook group is a massive resource and the head guy, Landon, is in there daily talking with people and helping them to connect dots. The community is full of really creative users who help with creating the infrastructure you need in your CRM. I'll admit, I play a bit too much inside OP but it's because it's actually enjoyable for this solopreneur whose time and energy are very valuable. But the features just keep getting better and better. I'm a lifer.
Not gonna lie, we do have a pretty fun and witty team. 😎 We love when people geek out over Ontraport as hard as we do, so we're happy to hear you've enjoyed playing in the app. Thanks for being part of the community, Kara!
Ontraport hands down has the best customer service I have ever received. The chat function is my favorite because I get my questions answered by a real person in real time. I love the software, I love the functionality and I am obsessed with the customer service. Thanks for being so amazing
Thank YOU, Amanda!
Rachel was great! She was so quick and explained what I needed to do so easily and clearly.
Thanks for letting us know, Jessica!
I have been blown away time and time again by the support I have received from Ontraport. I recently moved over from Infusionsoft and it was literally the best decision I ever made. The online chat support feature is incredibly helpful. I have never felt like my questions are stupid or beyond the scope of their willingness to answer. I feel like I am getting free training with my subscription!
Thanks for choosing Ontraport, Renee! There's no such thing as a stupid question and we're always happy to help. Thanks for sharing!
Excellent product with unlimited options. Fantastic customer support, they never say no and they help you solve your problems. Fantastic company, great pricing, and an amazing CRM. They're marketing funnels with assisted builds would cost thousands if you were to hire a marketer. I highly recommend them!
Happy to have you on board! Thanks for sharing.
I am new to Ontraport, and I am already blown away by the level of customers service they provide. I had a call with Alli today. She was very knowledgeable and went above and beyond to assist with the setup! Thank you!
We're happy to hear you've gotten the support you need for getting started. Thanks for sharing your experience, Miki.
Ontraport is a multi-faceted system with so much functionality. Customer service has been off the charts from day one with personal onboardoing. No regrets.
Glad to hear it, Andrew! Thanks for taking the time to leave your review.
Their customer service is outstanding, and I love their Live Chat support. It's been a huge help, and I have no regrets signing up with Ontraport!
Happy to help you, Elisa! Thanks for sharing your experience. :)
Their customer service is excellent, and I really appreciate their Live Chat help. It's been quite beneficial, and I have no regrets about joining Ontraport!
We're very pleased to hear that, Kaleigh. Thank you so much for taking the time to share your feedback!
Thanks for sharing your experience, Lee!
When Tina Turner wrote the song, "The Best" she wrote it for individuals like Rashelle Monet... Rashelle is simply the best... I was at a crossroads within my CRM account and she was able to unpack, extrapolate, and put together a framework integrated with another software that availed a roadmap to suffice my business needs and saved me a ton of manual hours. ...but wait there's more. She didn't blow me a virtual kiss and send me on my way; she followed up! Who does that? Rashelle at Ontraport, that's who... Thank you Rashelle! BG
This has got to be one of the best reviews we've received... and not just for the Tina Turner reference. 😊 We're just happy to hear that you've had a good experience and got what you needed to move your business forward. Thanks for taking the time to leave your feedback, Brian.
Very powerful software and a great team of people there to back you up when you need it most.
Thanks for saying so and for taking the time to share your experience, Victor!
Always speedy, consistent and reliable help! Customer support is great!
Thanks for taking the time to leave this review, Lydia. :)
Ontraport is awesome. They have the best support ever. Super personal and actually CARE about their customers. Always available on chat when I need them. Have never had an issues. So happy I went with them!!!
Great to have you in the OP community, Leonie. Thanks for this review. :)
It was super helpful to have a custom screen recording of what I needed to do. Many thanks!
The custom screen recordings are game-changing, aren't they? Glad that helped. Thanks for the feedback.
Ontraport has HANDS DOWN the best customer service of any tech company I've ever interacted with. At any time, if I'm stuck or have a question, a real person takes the time to help me. It's absolutely amazing!
Happy to hear you've gotten the support you need, Sterling. Thanks for the five stars!
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