Enterprise-grade CRM, built for growing businesses.Ontraport fuels your marketing, sales and support in one place — without the complexity and high costs of traditional all-in-one platforms. Designed for growing businesses, Ontraport combines CRM, marketing automation, payments, email and SMS marketing, forms, landing pages, and memberships in a single connected platform. Any business process. Any customer experience. Anything you envision — it's possible with Ontraport. Your team has its own way of operating, and Ontraport gives you the freedom to create systems your way without code or complex integrations. Start with a template or customize from scratch to build exactly what your business needs. Start your free trial Book a discovery call Visit our site
Written by the business, not verified by us.Ontraport (ontraport.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 80% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-09-07.
I was trying to figure out on how to maintain an HTML format to send out as an email . It sounds easy but I was trying for quite some time until I asked Chase from Ontraport. He showed me the step by step process on how to do it. I am thankful on how he is so patient with me. Thank you Chase! :)
Glad to hear it! Thanks for sharing your experience, Tricia.
Ontraport support is fantastic. They are knowledgeable, quick to respond and Amazing at solving problems!
Thanks for saying so and for taking the time to leave your feedback, Rob!
Ok, up until now I have not considered myself tech savvy at all. I signed up for a program to help empower myself with my online business management and marketing, and they recommended Ontraport. I was VERY nervous. Yet I find I am learning and understanding Ontraport with much more ease than any other email or web based platform I have used. But the icing on the cake is the Live Chat Support. Anytime I have a difficulty, I go in there. Someone is always available to help within minutes. They explain things well, and even send links to custom made in the moment videos to show me where to click and what to change. In doing things this way, I am even more empowered because I'm learning within the system. And their kind and speedy responses relieve frustration and keep me in motion. When a challenge is too big or needs more attention, they move to email support to spend more time and dig into things. Which has also been fantastic. What I'm most impressed with is the speed at which many support techs are able to figure out what I've done or missed, and then show me how to correct it. And if I don't understand, they are kind and considerate in responding. LOVE LOVE LOVE Ontraport support. I am so grateful. I highly recommend this service.
We're crying happy tears at this amazing review. 😭 We hope to empower more non tech savvy business owners/leaders just like you! So happy your nerves have been eased and you've gotten the support you need to get up and running on the app. Thanks for taking the time to leave this detailed review, Liz!
The support team at Ontraport is ah-maz-ing. They are incredibly quick in response, offer suggestions to meet goals...customer satisfaction is clearly a value that is high to them and as a customer---I truly appreciate it!
Our goal is to create remarkable experiences for our community so we're happy to hear that you've felt that in our support efforts. Thanks for taking the time to share your feedback, Cheryl!
Many thanks for the help on the urgent automation and with the buildout. Much appreciated.
Anytime, Tony! Glad you got the support you needed.
Karin was so friendly and helpful this morning. The support was quick, clear and intuitive. So appreciate this standard of customer service. Thank you!
Thanks for saying so, Nadia. Glad to have you on board with OP. :)
They were always able to help me with every inquiry that I have regarding the functionalities of the platform
Love it! Thanks for the 5 stars, Gerald.
I have used Ontraport's support chat many times and the representatives are consistently helpful and kind. I appreciate their time as I relay sometimes complicated questions and issues. Although my questions are usually answered within the chat time, there have been times when more review and research is necessary and they always get back to me as quickly as possible with the findings and next steps and/or resolutions. I am so appreciative of their kindness and assistance.
We're always happy to help, Susan! Hearing that you've consistently had a positive experience is like music to our ears. Thanks for sharing and for being part of the OP club. :)
Great customer support! LIVE Chat is really LIVE Chat and not a bot with canned answers. I learned a new trick and got the help I need in less than 15-mins.
Glad to hear you had a smooth experience with our chat/support team. Thanks for sharing. :)
I sent my first automation today! There were a couple tricky things that kept me stuck until I went back and forth in the live chat with the support team. They were able to resolve my issues and teach me what was off so that I can do it on my own next time. Thanks team!
Congrats on launching your first automation! Can't wait to see everything you accomplish with the app. Thanks for sharing, Erica.
Amazing support! Really responsive and helpful. They even help us with custom work needed on our pages.
Happy to hear it, Alexandra. Thanks for taking the time to leave your feedback!
I am new to Ontraport and am also self-taught. I have limited experience building websites, funnels, marketing pages, etc. That said, the team at Ontraport has been incredibly helpful with everything, and I will stress EVERYTHING, I have asked of them. I could not be happier with the service and help I have received.
We're very pleased to hear you've gotten the support you need. Thanks for the five stars. :)
Rachel was awesome and totally fixed my problem!
Thanks for sharing, Aidan!
Ontraport is an amazing and robust CRM that we treat as if it were an employee in our business. It manages so many funnels, sequences, marketing automations, email sends, and customer management - more than any single employee could. It truly is an affordable all-in-one digital marketing solution.
"The hidden employee in your business..." Love that! Thanks for being part of the OP club for so many years, Erin! And thanks for sharing. :)
Amazing customer service as always. I stick with OP because they can answer my questions almost instantly and they always provide exactly what I need.
Happy to hear you've been provided with the support you need, Rachel. Thanks for sticking around!
The support Ontraport offers is unparalleled! I've tried lots of other systems and this is where I've landed. I do most everything on here. Thanks OP support, you rock!
Thanks for choosing us and sticking around, Ciara. We love having you here!
Thanks for the feedback, Jackie!
I contacted Ontraport's live chat with an issue I had starting an automation. Karin was extremely helpful and taught me where the issue I had was coming from and how to fix it. Thanks for your help!
Love to hear it. Thanks Joe!
I'm still new but so far, I'm super impressed. While I don't find the design side of things to be super intuitive, the tech support is amazing. Great response times and always super helpful!
Glad to have you, Craig. Happy to hear you've gotten the support you need during your onboarding with Ontraport. :)
The Ontraport Customer Support Team is so amazing! They are always quick to respond and provide the exact information and knowledge needed to tackle any issue. Every interaction I've had with the support team has been positive and pleasant.
Happy to hear you've had such a positive experience with us, Lauren. Thanks for letting us know. :)
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