In 2014, we set out to reinvent life’s most important transaction with a new, simple way to buy and sell your home. For sellers we eliminate the hassles of showings and months of uncertainty by purchasing the home directly from them. For buyers, we make it incredibly easy to tour hundreds of Opendoor homes so they can find the perfect one. To learn more about how Opendoor works, please visit opendoor.com or download the Opendoor app.
Written by the business, not verified by us.Opendoor (opendoor.com) has a 3.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Public & Local Services and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 26% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers frequently mention how remarkably simple, smooth, and quick the entire transaction process is, which successfully saves people a lot of valuable time. Consumers genuinely appreciate the professional staff and the fair cash offers consistently provided for their residential properties. Buyers and sellers alike find the digital platform and overall communication extremely convenient from start to finish. However, some reviewers were not happy with significant price drops occurring unexpectedly after the initial property inspection took place. Some people also felt that the associated partner companies and external title services made closing procedures much more difficult than expected.
Auto-generated from all reviews of this business. For reference only.The easy button to selling your house. No repairs. No foot traffic. No staging. Just a fair and simple offer with maximum automation. When I moved up my closing date, no problem, just log in, select a date, and your contract addendum is instantly delivered. This is absolutely the best option if you are in a time crunch or just want transparency and simplicity.
Fair offer, no games made for a seamless transaction.
Was an easy process to sale the home, I've sold two of my homes successfully.
The process was easy enough. I had a very short window that I needed to sell my house by and Opendoor met my expectations.
The best compliment I can give Opendoor is that they give you a fair offer and they are fair about repairs that need to be done to the home. I had received low ball offers from the local buyers but Opendoor came in with a price reflective of the property and the speed and ease in which I wanted to sell my home.
Great service! The title company they used made it more difficult than it needed to be. I would definitely recommend using Opendoor. They gave me a fair price and were very flexible on closing.
It was a great experience for my husband and me. Price was good. Staff pleasant to deal with. Only thing I could think of is maybe a little more communication…maybe check-ins.
What a scam company! They will sell trash homes and give you the "land lord special" just for it to look nice upon first look. After closer inspection, one that actual home inspectors miss, things are shoddly put together or things covered up sp they arent noticed. We dhould have taken these snake oil salesman men to court and sued the living hell put of them for their shady practices! DO NOT SELL OR BUY ANY PROPERTY FROM THIS GRIFTING "BUSINESS".
It was an easy experience and they did everything they said they would. My rep responded quickly and answered every question through the whole process.
I sold my home to OpenDoor and want to share what the process actually looked like, beyond the marketing. OpenDoor's first offer on my house was reduced by $124,000 without my consent partway through the process, citing a market shift. I pushed back and got no response. Three months later, OpenDoor came back unprompted with a new offer that was actually higher than their original, pre-reduction number, so I accepted. From there, the closing got pushed back repeatedly, and I was charged a $1,501 "extended closing fee" for delays that weren't caused by me. What I didn't realize until I looked closely is that the closing company OpenDoor uses, OS National, isn't an independent third party — it's wholly owned by OpenDoor. That closing company produced nine different versions of my settlement statement, with nineteen errors between them. The transaction then failed to close on its original date because OpenDoor said the wire and documents had been delivered, while OS National said they hadn't. I personally called both companies a few hours before the contract was set to expire to get it sorted. To their credit, once I had the right people on the phone, they moved fast — but by then it was too late in the day to wire funds, which cost me a day of interest anyway. The next day, the wire went out, but the receiving lender never got it because of an account number error. Another day of interest gone. I used OpenDoor for convenience, not because I had no other option. If you're not in a time-critical situation, I'd think hard before going this route.
If I could give less stars I would. Initially offered 144k and by the time of final offer they offered 117k. Had the inspection- said no issues. Then they backed out 3 days before closing without going over any processes or providing anything in writing. Shady and definitely a bait and switch.
My experience was Great. Everything went smoothly. I was hesitant about going this Route But I’ll Refer this company to anyone looking to get their home sold.
I am giving 5 stars as overall things went great! There were bumps in the road along the way with communication from what the written things were stated and me having to get clarification from the advisor. Originally I was also told by the advisor that I could text him directly and then later found out that I could only talk with him after making an appointment. My inspection went amazing and once it was done the process felt easier. The only thing that didn’t make sense to me was the closing and moving out. The written directions have you taking pictures of your empty house after moving out before you can close. This makes no sense if you are trying to do a simultaneous close, selling one to buy another. And you can’t move out of one into another until the closing is done. The other bump which was very stressful to me was how the closing was handled. After figuring out how the closing and empty house pictures was to work, the title company told me we would start the closing process a couple days early and finish the day before so that funds would transfer in time for the closing of my new house. But the i get an email, not a phone call asking me to get payoff information from my mortgage company on one day and the next day a new payoff for my solar. This made things much more stressful, especially when I have move in things scheduled and movers scheduled. But bottom line everything worked out in the end. I am still kind of in the process as we are now hoping that Opendoor sells our home for what we know it should sell for so that we get additional proceeds.
Here's our experience. The preliminary offer on our townhome in Colorado Springs was$300,000. We liked that so we completed the assessment with many photos. Our townhome is about 1800 square feet with all hardwood floors and an attached one car garage. It's old but in great condition. Our photos were many and beautiful. The next day we received the final offer of $275,000. We were happy with that and accepted and agreed to move forward. When they sent us the breakdown of what we would receive at closing not only were they taking 5.5 percent fee which was disclosed at the beginning they were also taking $42,000 as a "service fee" if we wanted all the cash at closing! We were told that it was a "service fee" to provide the convenience of us getting $220,000 right now. There was another option to get more but we could only get $210,000 now and the rest later after they sold our home. None of this is disclosed when you start the process. Would anyone in their right mind pad Open Door's bottom line like this?? Then they wanted to do an inspection. We don't have A/C because we are right up next to the foothills of the Rocky Mountains over 6000 feet elevation. They could not tell us that they wouldn't take out more money ($10,000-$12,000) to install A/C if the inspector told them we don't have it. I'm sorry but this seems highly unethical and toe immoral. We ended the relationship with this company and will advise anyone considering it to stay away unless you're totally desperate.
Selling our house through Opendoor was a quick and easy process. Chandi and Suzanne were both readily available for any questions we had and kept us updated through the entire process. I have already recommended Opendoor to several friends who are looking to possibly sell in the near future
We were unfortunately also victims of this company. The bait and switch pricing is very active and the "fees" are equally just as much as a rip off. We strongly encourage home owner to not become victims of this company.
I have attempted to use Opendoor on two separate occasions, and both times I chose not to proceed because the final offers were substantially lower than the initial offers. This review concerns only my home in Fayetteville, North Carolina, which is my principal residence. The home is in great condition and includes an in-ground pool. Opendoor’s initial offer was approximately $303,000. After conducting its inspection, Opendoor reduced the final offer to approximately $275,000. In addition, Opendoor included service fees and other costs exceeding $33,000. In my opinion, Opendoor’s business model is misleading. The initial offer appears attractive, but after the assessment, the final offer can be significantly reduced, with substantial fees and costs added on top. My home assessment was positive, yet the offer was still reduced dramatically. Based on my experience, I would caution anyone considering Opendoor not to rely on the initial offer. In my case, the final offer did not come close to the initial figure. My experience with another transaction was essentially the same, including substantial fees and costs that made the deal unattractive. I would not recommend this company.
They're marketed as a high-tech real estate company, but they can't even use their own app. They forced me to register on their app just to request property access, then redirected to send the property access code via text. I never received it. Their solution? Call this support number if you don't get the code, with wait times of over an hour. Since they're acting as the listing agent, they need to facilitate showings, but if they can't even get people into the property, their odds of getting any offers drop drastically.
Easy and fast process. Offered a fair value on my house and good clear communication. In my case I had an expired permit for a new roof that was put on, but the Open Door team was patient a d helpful as I got it cleared up prior to closing. I used the completely online closing and it was amazingly simple to do. Overall very happy with the experience and highly recommend giving them a look!
We received a quick and accurate pricing estimate for our townhouse that aligned well with recently sold homes in the area. The new app is excellent and very user-friendly. Although we haven’t sold our house yet, Opendoor will be our first choice because it helps us avoid the outdated and time-consuming traditional home selling and buying process.
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