Impressed with Pavlus Travel
Pavlus Travel staff were all very accommodating in helping organize our Japan cruise especially Donna Fontenot . We will definitely use them again on our next trip and pass the word onto fellow travelers
A great group of travel professionals who know the world of cruising and escorted tours. We sell throughout the world with prices lower than those large box stores that route your calls to foreign countries.
Pavlus Travel (pavlus.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the knowledgeable, professional, and friendly staff for making vacation planning exceptionally smooth, thorough, and completely stress-free. Many consumers deeply appreciate the prompt communication, reliable support, and wonderful guidance provided during every single step of their journeys. Clients highlight that their agents consistently secure great deals and manage trip details seamlessly. Some reviewers were not happy with delayed communication, mentioning that messages were occasionally left unanswered by customer support agents. A few customers also noted occasional difficulties and frustrating experiences when trying to get urgent booking errors or specific questions resolved quickly.
Auto-generated from all reviews of this business. For reference only.Pavlus Travel staff were all very accommodating in helping organize our Japan cruise especially Donna Fontenot . We will definitely use them again on our next trip and pass the word onto fellow travelers
The Whole Pavlus team provides personal, positive attention to ensuring our trips are smooth and enjoyable. If there are any delays or issues, they promptly engage and make adjustments. Dianne, our Personal Travel Planner ALWAYS does amazing work for us to ensure we have the best plans and rates available.
We used Pavlus to book a Tauck vacation trip to Australia and New Zealand. Our agent, Fia was fabulous. Responsive, timely and friendly. The air transportation department could be faster and easier to get a response or answer questions quicker. However, we plan to use Pavlus again and highly recommend
The service is terrific and our agent, Karen, is the best. She goes out of her way to make sure every aspect of the journey is perfect.
Shari was amazing -- responded quickly and was very knowledgeable.
Pavlus travel assistants are helpful, pay attention to detail and advocate for their clients. We have booked many fabulous trips through Pavlus.
Fia is terrific. She gets back to us quickly and offers suggestions.
Very good employees. Prompt communication replies. Nice thank you gift added to cruise experience.
Pavlus is very responsive. Its personnel advocates for the client in dealings with service providers like Viking and Tauck.
I book 3 to 4 mid to high end cruises with
Pavlus made booking the cruise and excursions very easy. I appreciate the extra time they invest to research excursion vendors and provide answers to questions.
Identifying special opportuinities for us, Outstanding follow-up and excellent customer service. Our planner Shari Bazzoni is the very best and based on our trust and confidence in her and your company, we keep using Pavlus and telling all our friends about our excellent experience and referring them to you.
Pavlus has been our trusted Travel Agency for many years now. Melissa Pool has been our personal travel Advisor and we trust her with all of our travel needs... very professional and a good listener! Our travel needs aren't just met... expectations are exceeded in every way!! Also a shout out to their Airline Reservation division - top notch!
Amazing company !!!! Extremely professional and reliable !!!
Every question, or request that we had was handled promptly and accurately. The referral program and discounts make it even better!
Lee Alvarez is our agent at Pavlud. She is knowledgeable and efficient. I will recommend her to my friends anytime 😊
For over 10 years Pavlus has helped us with all our travel planning and bookings. Thank you so much!
5 start experience. Excellent service, generous perks for cruise bookings. The whole team (Shari, Annette and Renee) is simply outstanding.
My Agent Annette was fantastic. She was always there answering all of my questions and following up with us to make sure everything was going smoothly.
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