Very efficient; nice rebate given
All of the paperwork was entered successfully. We got what we paid for. All of the documents were provided. They provided travel tips. We received $900 for using them, which is a reason why we would use them again.
About Pavlus Travel
Data updated- Website
- pavlus.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 100 reviews
- Replies to negative
- 0% (0/5)
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About this business
A great group of travel professionals who know the world of cruising and escorted tours. We sell throughout the world with prices lower than those large box stores that route your calls to foreign countries.
Is Pavlus Travel legit?
Pavlus Travel (pavlus.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Travelers frequently praise the knowledgeable, professional, and friendly staff for making vacation planning exceptionally smooth, thorough, and completely stress-free. Many consumers deeply appreciate the prompt communication, reliable support, and wonderful guidance provided during every single step of their journeys. Clients highlight that their agents consistently secure great deals and manage trip details seamlessly. Some reviewers were not happy with delayed communication, mentioning that messages were occasionally left unanswered by customer support agents. A few customers also noted occasional difficulties and frustrating experiences when trying to get urgent booking errors or specific questions resolved quickly.
Auto-generated from all reviews of this business. For reference only.What people say
Pavlus helped us from booking
Pavlus helped us from booking, to flights, and answered all of our questions
Booking made easy and taken seriously.
Our agent made the booking process easy. Reminders were sent every time something was due. Her suggestions were right on. The referral system is awesome and every promise made was enacted.
The travel planners at Pavlus are Top Notch!
The travel planners at Pavlus are top-notch. They respond in a timely manner, are willing to answer questions and troubleshoot problems so communication with the entire company is good. We are kept up to speed with our trips, payment deadlines etc. Their referral and rebate program is next-to-none. I have used them for about two years with very positive outcomes.
Very Happy With Pavlus
We have used Pavlus Travel and Stephanie Potter for about 3 years now. Stephanie is very responsive, friendly and professional. While I do a great deal of my own research, Stephanie is always able to provide value added by providing ideas and options I have not always considered. She and the Pavlus Air Team usually can find flight and fare options that are better than what I can find on my own.
Pavlus does an excellent job
they do an excellent job of responding to our requests and keeping us informed. They also give us a cash bonus for our trips!
My Pavlus travel planner
My travel planner, Fia, has been prompt and most helpful with correspondence.
Pavlus has been very helpful
Pavlus has been very helpful, no what we have thrown at them. Our personal adviser, Tracey, hasn't been stumped yet! And has always helped us when we are in need!
Excellent value and perks
Excellent value and perks, belongs to Distinction and on some cruises sponsor complimentary excursions
Pavlus Air Department is also great.
I used to phone Viking cruise line agents to make a booking. A friend suggested I use Pavlus Travel and since then I haven't look back. Our agent, Pam, is friendly, knowledgeable and will take her time to make sure I obtain the best discounts. If she is on vacation one of her staff steps in to help with questions and bookings. I called Pavlus air department for our last cruise because we were concerned about the flight Viking gave us. Pavlus Air worked with Viking Air to get us a different flight that worked better for us and our needs.
Our kids told us the tour was very…
Our kids told us the tour was very good. Four in our group were delayed because of plane delays. No fault of ours. We called and left messages that we couldn’t do the tour because of that. My husband called you all to see if we could get tickets to come after our cruise. We were going to stay an extra night to do that. Y’all said we would have to pay for more tickets. We would have had to pay for a hotel stay also. So we decided that would not work and came home. I thought that was wrong. I will not use you all ever again.
Pavlus, a great company.
Pavlus is a great company and does everything possible to make your trip planning and execution positive and successful. I have been using them for 9 years and will continue to on all my trips.
Professional Travel Agency
We’ve been using Pavlus (Susan Bender is our agent) for over two years. They respond to our emails and inquiries in a timely manner. They are helpful in planning and providing important updates and reminders.
What an adventure I had at age 81
What I enjoyed the most was the guided tours at each stop because the guides were extremely knowledgeable about what we were seeing and spoke very good english along with a good sense of humor. Next was the people I might and the meals we shared together. The staff was always friendly and helpful. The food was always to my liking.
Pavlus has been my travel agency for many years. Highly recommended
Pavlus has been my travel agency for many years now. I highly recommend it, if you want a personalized treatment and a relationship with professionals that have been in the business for many years, and you get their expertise and discounts. Rachael has been great and we commend her good work. Do not hesitate to contact them for your travel vacation plans.
Pavlus is NOT your friend!…
I have never dealt with such incompetent people such as my alleged travel agent Tracy Rader. Totally useless after getting her kickback!! Worse yet is an agency that plays with a complaint to save face. Booker beware and if further info is needed to prove my point feel free to PM me!
Used Pavlus for our travel for over 10…
Used Pavlus for our travel for over 10 years. Great to work with, always gets it right. Easy experience with staff, service and booking.
As the 'group' coordinator for 3 couples.
As the 'group' coordinator for 3 couples, I make/suggest many of the events that we share. This was our 3rd cruise (2 with land extentions) in the last 8 months. Everybody at Pavlus Travel is at for us and IFthe top of their game. Lee (our planner) starts off and IF there might be issuesm the Customer Service Dept. jumps in. Princess is difficult to deal with over the phone but Krista Decker was able to fix TWO major problems for us. We needed dinner res. for the first night onboard and because we were coming in late on the Princess train they said I would have to deal with it on the ship....TOO LATE for that, My wife needed ADA rooms a the hotels. Princess informed me that I would have to deal with EACH hotel/lodge, Krista handle all of the issues withiin 3 days, Way to go Krista, Mike handled a credit card issue for me My wife and I have been Pavlus clients for over 18-20 years. Would NEVER change...PERIOD!!
Great tour
Great tour, lots to see. Best part was dinner in Eiffle tower and Seine dinner cruise.
Superior Customer Service
We had some serious issues at the start of our five month Regent World Cruise in January, which we had booked through Annette at Pavlus. The issues were so bad that I was ready to get off the ship at the first available port. I emailed Annette with a detailed description of all the problems we were having, and she immediately forwarded the email to her president, who obviously got it to someone at Regent who could do something, because things started improving almost immediately. If we hadn’t had Annette’s, and Pavlus’ intervention, I honestly don’t know what we would have done. It literally saved the once in a lifetime cruise for us. The customer service at Pavlus is excellent, and I highly recommend them.
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