The definitive resource for canine genetic health, providing canine genetic testing to both owners and breeders. We offer the highest standards in testing and customer service. See our Page for Current Discounts! See Our Page For Current Discounts!Check out our other products from Genetic Veterinary Sciences, Inc. for your other furry family members! My CatScanCanine HealthCheck
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Is Paw Print Genetics legit?
Paw Print Genetics (pawprintgenetics.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 72% of reviews are 4 stars or higher and 14% are 1 star; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-07.
I have not received DNA results for my Springer Spaniel, Beau. DNA Kit #213601, with notification of your receiving the Swab/Brush Kit as of 11/11/2024. Tomorrow, Monday, 12/1/2024 will be the 3-week mark from 11/11/24- with no results! Your stated 14-day wait for results would have been Monday, 11/25/2024, days before Thanksgiving! No word from you. The Puppy seller, and me, the Puppy Buyer are patiently waiting!!!
I was in a pinch, due to the fact I was flying out to get my new puppy for a mate for my dog. Paw print genetics was fast and provided all the information I needed.
Thank you so much!
Reply from Paw Print Genetics2025-11-03
Hello Leslie,
Thank you for your kind words,It’s wonderful to hear we could provide fast results and all the information you needed for your new puppy.
Kind Regards,
Ishara
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Clear and easy to read reports and great turnaround time to process. Good experience!
Reply from Paw Print Genetics2025-11-03
Hello Blane,
Thank you so much, We are happy to hear you had a good experience and found our reports easy to understand with a quick turnaround.
Kind Regards,
Ishara
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Excellent customer service. Very fast response. I definitely recommend.
Reply from Paw Print Genetics2025-11-03
Hello Karen,
We really appreciate your feedback. It’s great to know our customer service and fast responses met your expectations.
Kind Regards,
Ishara
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It was easy to obtain the samples and I trust the results are accurate.
Reply from Paw Print Genetics2025-11-06
Hello Jeffrey,
Thank you so much for your kind words,We are glad to hear you found the process easy and that you trust the accuracy of our results. Your confidence means a lot to us.
Kind Regards,
Ishara
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Website is clear, text results and recommendations are clearly written. Each time I contact customer service they are extremely helpful and patient with my questions.
Reply from Paw Print Genetics2025-11-06
Hello Meg,
Thank you for your kind words.We are so glad you find our website and results clear, and our team helpful and patient. We appreciate your trust in us.
Kind Regards,
Ishara
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I love the customer friendly team and also the analyses are always precise and trustworthy. So, all in all always nice experience. I have used other labs before, but now tested all my dogs with Paw Print Genetics and I like it the best (sorry for my english; it's not my native language).
Reply from Paw Print Genetics2025-11-06
Hello Schweingruber,
Thank you for choosing us, We are happy you have had such a great experience and trust our results.
Kind Regards,
Ishara
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I appreciate that I can always call and find a knowledgeable and friendly person on the other end of the line.
Reply from Paw Print Genetics2025-11-06
Hello Anne,
Appreciate your feedback,We are glad you find our team knowledgeable and friendly.we are always happy to help.
Kind Regards,
Ishara
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I paid in full for my tests and it said samples were already on file for my dogs . I waited two months with no results and emailed, I was told you needed samples. As a result of this I lost breedings to my male and couldn’t plan who to breed my female to. I had zero problems with paw print before it changed hands. I sent an email regarding this oversight and was offered nothing for you mistake. Very disenheartening and I will be looking for new companies to test my dogs because of this.
Very in-depth reports and even a greater explanation of the results. Will test all my dogs through your company from here on out!
Reply from Paw Print Genetics2025-11-06
Hello Jami,
Thank you for your kind words. We are thrilled to hear you find our reports thorough and clear, and we look forward to helping all your dogs.
Kind Regards,
Ishara
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Our results were not published when state however the CS individuals I spoke with were wonderful!
Reply from Paw Print Genetics2025-11-06
Hello Jennifer,
We are happy to hear our customer service team was helpful,Thank you for your patience as your results were finalized.
Kind Regards,
Ishara
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Hello Alice,
We appreciate your review,It’s great to hear our quick turnaround met your expectations.
Kind Regards,
Ishara
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Quick results and easy to get samples and submit to the lab.
Reply from Paw Print Genetics2025-11-10
Hello Nelson,
Thank you so much for your feedback. We are glad to hear you found our process quick and convenient. We appreciate your trust in our services.
Kind Regards,
Ishara
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I did not receive an email saying they received the sample. They also told us when we called the results would be in a week or so and it came the same day, so someone was not informed.
I have order three test for 3 different dogs and all were sent quickly- result in a couple weeks/ and all results were very thorough- will use paw print again for all my testing needs
Reply from Paw Print Genetics2025-11-10
Hello Donna,
Thank you so much for your kind review. We are thrilled to hear everything went smoothly and that you found the results thorough. We truly appreciate your trust in us and look forward to helping with your future testing needs.
Kind Regards,
Ishara
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