The Most Trusted Logistics Payment Platform
Written by the business, not verified by us.PayCargo (paycargo.com) has a 4.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being extremely patient, professional, and dedicated when helping users navigate complex transactions and resolve unexpected mistakes. Reviewers highlight that the team provides exceptional assistance over the phone, ensuring every step of the payment process is fully understood. Consumers note that representatives consistently go above and beyond to clear up account terminals, handle refunds, and manage transaction obstacles efficiently. People truly appreciate the responsive service and personal guidance, which successfully turns stressful technical challenges into smooth, fast, and manageable solutions every single time.
Auto-generated from all reviews of this business. For reference only.Thank you for your review! We’re so glad to hear that your experience with PayCargo has been a positive one. Providing reliable, supportive service is important to us, and we’re glad to be a partner you can rely on. - The PayCargo Team
JAIME P. helped me with my order. 10/10 Customer service. This guy needs a raise!!
Thank you for your thoughtful feedback and highlighting Jaime. We’re proud to have dedicated team members who are committed to delivering a great experience! We will be sure to pass along the message to Jaime - The PayCargo Team
Juan B helped me with my order. 10/10 Customer service. This guy needs a raise!
Thank you for sharing! We will be sure to pass along the message to Juan and we are proud to have dedicated team members who are committed to delivering a great experience. - The PayCargo Team
Rudy was extremely helpful and called right away to help me with an issue. A+ customer service.
Thank you for your thoughtful feedback and highlighting Rudy. We’re proud to have dedicated team members who are committed to delivering a great experience! We will be sure to pass along the message to Rudy - The PayCargo Team
So there was an error when I tried to pay the cargo. Then I called the customer service and Rudy Barro helped me. He was friendly and helpful. Thank you Rudy!
Thank you for your thoughtful feedback and highlighting Rudy. We’re proud to have dedicated team members who are committed to delivering a great experience! We will be sure to pass along the message to Rudy - The PayCargo Team
I was working with DeAndre Mathurin and he was so polite and professional when helping me increase our credit line ASAP. He took the time to listen as to why we urgently needed our credit increase ASAP for payment to 3 of your vendors. He made it happen and removed the stress out of the situation. He's definitely a huge asset to PayCargo!
Juan B is very helpful with the issues I'm having. going out his way to make sure everything is working out.
We’re proud to have dedicated team members who are committed to delivering a great experience! We will be sure to pass along the message to Juan - The PayCargo Team
Great customer service- Juan B is done good work and patient and extremely helpful. Thank you so much for all your help.
Thank you for your thoughtful feedback and highlighting Juan. We’re proud to have dedicated team members who are committed to delivering a great experience! We will be sure to pass along the message to Juan - The PayCargo Team
we are a very active forwarder customs broker agent and mostly deal with US funds but we needed to get assistance in our Canadian fund business, RUDY BARRO was the agent with Paycargo that assisted us to familiarize ourselves with our Canadian platform and escalated a request for a limit increase in our Canadian fund operation, Professional, Courteous and effective.
We appreciate you taking the time to share your experience! It means a lot to our team to know PayCargo is helping make your processes smoother and more efficient. If there’s anything we can do to support you further, don’t hesitate to reach out! We will also be sure to pass along the message to Rudy. - The PayCargo Team
I just got off the phone with Juan B, who assisted us with a refund with no hassles. i was sure i was going to call and be on the phone waiting for forever but no, someone answered right away. Juan your were kind, polite, easy going and helped us resolve our problem within minutes, great work, a pleasure to have spoken with you today. Cindy L
Thank you for your thoughtful feedback and highlighting Juan. We’re proud to have dedicated team members who are committed to delivering a great experience! We will be sure to pass along the message to Juan - The PayCargo Team
I had the pleasure of speaking with Juan B. My account was inactive due to internal issue and I was going back and forth with Paycargo for almost 3 weeks. Juan heard my frustration and helped me escalate this situation and it is now active! I appreciate the effort and attention he had provided with this service.
Thank you for your thoughtful feedback and highlighting Juan. We understand the frustration at first but we are proud to have dedicated team members who are committed to delivering a great experience and get things resolved! We will be sure to pass along the message to Juan - The PayCargo Team
Juan B was very helpful & provided good customer service
We're proud to have dedicated team members who are committed to delivering a great experience! We will be sure to pass along the message to Juan - The PayCargo Team
Your rep Emily was very helpful and provided me with immediate resolution for my problem.
Thank you for your thoughtful feedback and highlighting Emily. We’re proud to have dedicated team members who are committed to delivering a great experience! We will be sure to pass along the message to Emily - The PayCargo Team
Juan assisted my team in troubleshooting a clearance fee through PayCargo. He was patient and stayed on the phone until the transaction was completed, ensuring this was processed on his end. -TJ
Thank you for your thoughtful feedback and highlighting Juan. We’re proud to have dedicated team members who are committed to delivering a great experience! We will be sure to pass along the message to Juan - The PayCargo Team
I was helped by Rudy. He was very petient and more then helpful to guide through the complete process, Loved the customer care service from Rudy. Keep it up Rudy.
Thank you for your thoughtful feedback and highlighting Rudy. We’re proud to have dedicated team members who are committed to delivering a great experience! We will be sure to pass along the message to Rudy. - The PayCargo Team
The PayCargo Team Support is excellent! Rudy gave me a wonderful and efficient solution to my request. He was extremely fast at finding options and resolving the issue.
Thank you for your review! We’re so glad to hear that your experience with PayCargo has been a positive one. Providing reliable, supportive service is important to us, and we’re glad to be a partner you can rely on. - The PayCargo Team
Thank you for your feedback and highlighting Rudy. We’re proud to have dedicated team members who are committed to delivering a great experience! We will be sure to pass along the message to Rudy - The PayCargo Team
Juan is the man , he was very patient with me through the all the process as i was having issues with the website . Thank you Juan for making our experience with pay cargo so great and easy
Thank you for your thoughtful feedback and highlighting Juan. We’re proud to have dedicated team members who are committed to delivering a great experience! We will be sure to pass along the message to Juan - The PayCargo Team
Great and prompt responses. Pleasure to work with PayCargo
We appreciate you taking the time to share your experience! It means a lot to our team to know PayCargo is helping make your processes smoother and more efficient. If there’s anything we can do to support you further, don’t hesitate to reach out! - The PayCargo Team
Great help with Juan B on paying a charge that Delta was unable to accept. It was very professional and he was very patient in helping me solve the problem. Thank you so much for your help and support.
Thank you for your thoughtful feedback and highlighting Juan. We’re proud to have dedicated team members who are committed to delivering a great experience! We will be sure to pass along the message to Juan - The PayCargo Team
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