The Most Trusted Logistics Payment Platform
Written by the business, not verified by us.PayCargo (paycargo.com) has a 4.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being extremely patient, professional, and dedicated when helping users navigate complex transactions and resolve unexpected mistakes. Reviewers highlight that the team provides exceptional assistance over the phone, ensuring every step of the payment process is fully understood. Consumers note that representatives consistently go above and beyond to clear up account terminals, handle refunds, and manage transaction obstacles efficiently. People truly appreciate the responsive service and personal guidance, which successfully turns stressful technical challenges into smooth, fast, and manageable solutions every single time.
Auto-generated from all reviews of this business. For reference only.SO helpful! Jaime took the time to answer our questions about account setup, informing us of all options and helping us find the best one for our business.
Thank you for your thoughtful feedback and highlighting Jaime. We’re proud to have dedicated team members who are committed to delivering a great experience! We will be sure to pass along the message to Jaime - The PayCargo Team
worked with juan B. in customer service ; very professional & got us back on track
We’re proud to have dedicated team members who are committed to delivering a great experience! We will be sure to pass along the message to Juan - The PayCargo Team
The experience I had with working with Deandre Mathurin was truly excellent. He was extremely patient with me and helping me resolve the issue I was having. His customer service is EXCELLENT!
juan went above and beyond of my case. i really appreciate him.
Jamie was so helpful. He stayed on the line and walked me through the process for the entirety of the transaction. He was very considerate and polite.
Rudy our customer representative was absolutely wonderful, He helped us out so much, he stayed on the phone the whole time until we finished to make sure our payments went through. I highly recommend this company.
Jaun was most helpful with increasing the credit limit and making sure the first transaction went through smoothly. Pleasure to work with!
Rudy Barro got back with me immediately after receiving my email. He was very pleasant to deal with.
Roxy was such a lifesaver this morning! Kind, patient and fixed me right up! Such a blessing during the stressful end of year! Thank you so much Roxy!
Rudy provided excellent customer service and resolved my issue promptly.
ROXY - Thank you so much for your help on assisting me on one of the transaction to cancel it. she just not cancelled, she made sure to call receiver to explain it and get it processed. appreciated. thanks.
I want to Thank from the bottom of my heart to Juan B for helping get thru the process of making a payment online. You see I'm very very old school and back in my day we didn't pay any fee's online and now everything is so different and with Juan's super patience and excellent customer service we navigated thru the process so easily. Juan B Merry Christmas from San Diego, CA Sincerely, Elizabeth
Rudy Barro, from PayCargo, was extremely helpful in getting all my questions that I had answered. It took no time at all and I could tell from the start he knew what he was doing and took the time to understand what I need. U have an outstanding employee
Deandre M. was extremely patient and helpful in resolving my issue. I was having problemly making a payment that was time sensitive and he was able to resolve the issue and walk me through making all the steps so that payment could be made on time. Thank you!
Rapid response. Courteous and shows knowledge of problems impacting big companies and consequences to small companies. Options are always available. Pay Cargo is a must have in the transportation business. Thanks PayCargo staff
I'm a long-time user of the PayCargo system and have always been pleasantly surprised by my ability to get a CSR on the phone when I've had issues, their professionalism and friendliness in addressing my issue / concern or problem, and their speed to resolution--EVERY TIME! Today my rep Rudy Barro crushed it, stayed on the line with me til my problem was on its way to resolution, and stayed up beat and positive throughout. Go on Rudy!
I had an issue with a payment being duplicated and Manuel Salazar and Rudy Barro were diligent and very helpful and got that all squared away quickly. Great customer service !
Roxy called me when I sent an email with a question to complete my exam payment. She was extremely helpful & didn't get off the phone until the issue was solved. Great job today by Roxy.
Roxy did a wonderful job to resolve the issue. She was quick to contact us and had our issue resolved swiftly.
Rudy assisted me today and was beyond helpful. I had a great customer service experience and hope chat with again the next time a need a little help.
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