We get help immediately for our payment…
We get help immediately for our payment process today. Rudy handles very professionally and resolves our issue. great to talk to people not robot! thanks
About PayCargo
Data updated- Website
- paycargo.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 50% (1/2)
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About this business
The Most Trusted Logistics Payment Platform
Written by the business, not verified by us.Is PayCargo legit?
PayCargo (paycargo.com) has a 4.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being extremely patient, professional, and dedicated when helping users navigate complex transactions and resolve unexpected mistakes. Reviewers highlight that the team provides exceptional assistance over the phone, ensuring every step of the payment process is fully understood. Consumers note that representatives consistently go above and beyond to clear up account terminals, handle refunds, and manage transaction obstacles efficiently. People truly appreciate the responsive service and personal guidance, which successfully turns stressful technical challenges into smooth, fast, and manageable solutions every single time.
Auto-generated from all reviews of this business. For reference only.What people say
Best Costumer Service Ever!
So today I paid the wrong Steamline on PayCargo QuickPay. Not only did DeAndre help me get this payment cancelled. He made sure to help me through all the steps to pay the right SteamLine. He always called back to help me when we got disconnected from each other. His customer service went above and beyond for me. Very much appreciated.
Excellent service when I called pay…
Excellent service when I called pay cargo customer service. Completed my call and made sure I was 100% satisfied
I messed up HELP!!
I recently made an incorrect payment by using the wrong invoice# and was very stressed about how to fix it. Rudy B. went above and beyond to help me resolve the issue. He personally called the vendor, checked everything on his end, and guided me through the steps to correct my mistake. His patience, professionalism, and dedication truly stood out. Rudy didn’t just do his job he went the extra mile to make sure everything was taken care of. I’m extremely grateful for his support and the excellent customer service I received.
Called the support team and they were…
Called the support team and they were very polite, informative, and helpful. Spoke with Rudy Barro and he was very informative with our questions and was able to help us very quickly and accurately.
Awsome Service!
Rudy Barro was a tremendous help in resolving my payment issue. He handled everything quickly and professionally—even on Thanksgiving Day! Thank you very much for your assistance. I was very satisfied with the service he provided.
Roxy was amazing
Roxy was amazing. I was stressed and the site isn't intuitive but her telephone service was fantastic and I was paid up in 5 minutes with her help. For any executive or finance person that thinks it's a good idea to go away from live help- Don't. I will use PayCargo always going forward.
Isabella M was a huge help!
Thanks for Mr Rudy Barro
Thanks for Mr. Rudy Barro for his immediate support and solution on my Case#00991536 Happy Thanksgiving Day
Eliana
Hi all, I want to thank you all PayCargo team that has helped to find a solution to this issue. Deandre was really patient and kind to wait until check all was good.
Service was fantastic
Service was fantastic, Deandre stayed on the line and walked me through until we completed the transaction.
DeAndre went beyond the call of duty
DeAndre went beyond the call of duty, spent two hours working with me, to clear a APM terminal issue. We had several technical issues, dealing with APM terminal issues, login and other sign-up issues, Remote access issues with no proper Wi-Fi and had to rely on remote connection issues, etc. etc. etc. DeAndre was patient and saw the solution to the end, even though I was losing patience with the whole process. When it was all said and done, there was quite a rejoicing by both of us and DeAndre was finally allowed to go home after most of the office had already cleared out. I think that speaks volumes of DeAndre.
Deandre Mathurin
Deandre was very helpful and diligently worked to resolve my issue. He was professional and very knowledgeable.
I called today in panic needing to get…
I called today in panic needing to get 3 payments out to the vendor and Roxy, made so at ease. She sent me an email, followed up and even connected to me through a shared screen/site. The customer service that was presented was great & her patience was amazing..
WALEED WAS REALLY HELPFUL AND SUPPORTIVE
Roxy in Support
Roxy in Support was very helpful. She was knowledgeable and patient handling my payment issue.
problem with payment
There wase a problem with payment (2 months ) and at today we didn't receive back the money a very bad service , after 2 months was resolved today
I was having issues with payment
I was having issues with payment, and Roxy was really patient to help me resolve the issue to get this paid. After being on the phone all morning with the airlines only Roxy was able to help me get this resolved.
Professional and Patient with my request
Complete gentlemen to speak over the…
Complete gentlemen to speak over the phone, extremely knowledgeable and helpful and got straight to the point. They should have more sales rep like him taking calls.
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