PITS Data Recovery delivers expert data recovery solutions to businesses and individuals worldwide.With years of hands-on experience, our skilled engineers recover data from failed hard drives, SSDs, RAID systems, servers, and other storage devices regardless of the failure type. We’ve earned a 99% success rate in restoring critical files across all major platforms and storage technologies.
Written by the business, not verified by us.PITS Data Recovery (pitsdatarecovery.com) has a 4.9 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Product, Price. Last updated 2026-09-04.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff for their clear communication, kindness, and professional support throughout the entire data recovery process. People consistently note that lost files, precious photos, and important documents are successfully restored, providing immense relief and satisfaction. Reviewers highlight the prompt turnaround times and transparent explanations that make navigating a stressful situation much easier. Some reviewers were not happy with the high costs and expensive fees associated with these specialized recovery services. A few people also experienced challenges regarding steep quotes and difficult discussions during price negotiations.
Auto-generated from all reviews of this business. For reference only.Kevin, was very supportive throughout my entire drive issue. And I appreciate that the first person I contact is the person I work with throughout the entire process. I felt much more comfortable working with him through this stressful time. Shout out to Kevin and his team, for helping me with my shorted drive!
I spilled water on my laptop during finals week and thought I lost all my research, artwork, writing, etc forever. Luckily, PITS was able to help me out, even after the computer repair company I originally dropped my laptop off with said it was a lost cause and potentially damaged my drive when they removed it. PITS was able to recover 100% of my data, and was very professional and courteous throughout the entire process. Kevin Canto here is especially great, and worked with me to ensure that I got all of my data back, and even got me a student discount! I had some difficulties with my bank processing my payment through Zelle, but PITS were very patient and understanding the entire time. Thank you Kevin and PITS for getting me my data back!
7/23/26 Part 1: exceptional reception, service, and communication until it came time for the quote. Part 2: after asking if there any way they could work with me on the price, like anything at all even after giving ideas they got bent out of shape and said they would just send the device back without even trying to listen or help me. 8/3/26 part 3 individual claiming manager/supervisor offered a solution that's still outrageously expensive, signed a document saying they will fix issue for $1,400 so i would not loose all my memories, now i have to scrimp and scrape until i can pay this off, i guess ill have to sell plasma or something 8/6/26 part 4 we are working on a solution, supervisor called and will try to watch for any overhead solutions to help reduce price any further. will update on any findings.
Eric was great. The process was quick and effective. Thanks team
First, you basically recovered everything on the hard drive, which was great. But also getting this done in a timely, upfront and professional manner really helped set my mind at ease.
Quick and easy Process, recoverd all my data without issues.
Each stage was clearly set out with expectations and costs. As the process proceeded there was regular updates for the progress. Communication was excellent and not at all pushy, it really felt like team work. Payments and viewings were all arranged in a relaxed way. The outcomes were clearly outlined and were delivered in good time
Samuel and the team were very attentive and flexible. Just know that fixing a hard drive is expensive but their service was great and I recovered all of my files so I can't complain. I hope I don't have this issue again but if I do, I'll give Pits a call.
The process was smooth and they recovered the data we needed. It was also a fair price.
all around good, good communication, good wait times. price was a bit of a jump care
This is my 2nd time using the recovery service and am very happy with results!
It’s the same old song and dance, freshly copied data to a different drive and wiped the old one for data protection. THEN 2 days later the drive I copied data to crashed. I reached out to get the drive recovered and PITS Data Recovery was very reassuring and I was able to connect to a shared screen and browse my recovered data to verify they recovered all my data before they transferred it to a new drive to mail to me. Excellent Customer Service
We had the data we wanted recovered. That made the experience rewarding. It's tramatic to lose important files because normally you're helpless to get it back. We were able to get the data back.
I had an excellent experience with this data recovery service. They successfully recovered my files, which meant so much to me, and the entire process was professional and transparent from start to finish. A special thank you to Samuel, who was incredibly helpful and attentive throughout every step of the process. He kept me updated, answered all of my questions, and made a very stressful situation much easier to navigate. I truly appreciate the team's expertise and outstanding customer service. I highly recommend them to anyone in need of reliable data recovery services. Thank you again for helping me recover my important files!
I worked with Samuel at PITS Data Recovery Services and highly recommend him to work with and PITS to do any data recovery you might be in need of. They were able to recover data from a severely scratched hard drive with great results.
PITS was able to stay within my budget. They provided remote access to view the data making sure it was intact. I was able to download a zip file with all of the files and it worked out great. They delivered within the time frame asked.
I have worked with this company before and they are very professional and are able to get my data. Timely service as well.
I sent in a broken hard drive, and the recovery process couldn’t have been made more pleasant. They provided a polite and easy recovery with great communication and plenty of recovery options were provided for both Mac and PC, excited to get all my old photos back!
Professionalism, speed in recovery, great service and coutesy abound.
All files were recovered. Pits Data Recovery told me it would be about a month, but I received the files in 17 days. They were very transparent about pricing. No surprise charges. Would definitely use them again. Samuel was very accommodating and helped me through all processes. Would definitely use Pits Data Recovery again. But hopefully I learned my lesson to back up my data.
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