About PITS Data Recovery
Data updated- Website
- pitsdatarecovery.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 0% (0/2)
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About this business
PITS Data Recovery delivers expert data recovery solutions to businesses and individuals worldwide.With years of hands-on experience, our skilled engineers recover data from failed hard drives, SSDs, RAID systems, servers, and other storage devices regardless of the failure type. We’ve earned a 99% success rate in restoring critical files across all major platforms and storage technologies.
Written by the business, not verified by us.Is PITS Data Recovery legit?
PITS Data Recovery (pitsdatarecovery.com) has a 4.9 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Product, Price. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff for their clear communication, kindness, and professional support throughout the entire data recovery process. People consistently note that lost files, precious photos, and important documents are successfully restored, providing immense relief and satisfaction. Reviewers highlight the prompt turnaround times and transparent explanations that make navigating a stressful situation much easier. Some reviewers were not happy with the high costs and expensive fees associated with these specialized recovery services. A few people also experienced challenges regarding steep quotes and difficult discussions during price negotiations.
Auto-generated from all reviews of this business. For reference only.What people say
Samuel was great
Samuel was great, very accommodating with my needs.
Paid extra for 5 day recovery and took…
Paid extra for 5 day recovery and took them twice as long and still didn't recover the data. Since I paid so much for this rush service and they took double the time (not the fact they were unable to recover the data) I asked for something back and was told I would get a call back. Never got a call back, just email stating no many days later after I reached out multiple times.
Truly incredible—and I am grateful.
I searched on Google for data recovery services and found the names of numerous companies; upon seeing PITS Data Recovery, I emailed them regarding my issue. I received a reply from them within a very short time. After exchanging emails and speaking with them—and feeling satisfied with the interaction—I personally took my hard drive directly to their Brooklyn office and handed it over to them for data recovery. I earnestly requested them to recover and return my data as quickly as possible. Incredibly—yet truly—well before the expiration of our agreed-upon timeframe, and within a very short period, they successfully recovered my data; they then emailed me and asked me to verify it online, and upon checking, I found everything to be in order. I am truly grateful for—and impressed by—their sincerity and service. I am especially grateful to Account Manager Samuel Atkins; he is truly a very sincere and friendly individual, and his assistance was truly memorable. I have a small request for them: please consider how the cost of data recovery could be reduced a little further. I wish Mr. Samuel, his team, and their organization overall success and ever-increasing prosperity. With thanks, Shah Badruzzaman Paterson, NJ
They saved my hobby business!
I am so thankful for PITS Data Recovery! They saved my little hobby business. All my files were on a flash drive and they were able to recover 100% all files! Eric was most helpful guiding me through the process.
Great experience
PITS Data Recovery was prompt and efficent in resolving my data recovery needs. Would use them again.
The professional and friendly staff…
The professional and friendly staff were great. Easy to do. Got everything done in less time! Wonderful people who do a great job! I can't say enough good things about them!
My experience was good
My experience was good. The account managers are PITS were extremely responsive and friendly. It took a few meetings to review everything but in the end all the data was restored.
Kevin was incredible-- really helpful…
Kevin was incredible-- really helpful and fast. This company saved my most important memories not once, but twice.
Eric and team supported me and my with…
Eric and team supported me and my with team with outstanding service. I would recommend their services to all . They are nice and polite service providers. Two 👍
These guys were fast...
These guys were fast, and recovered 100% of my data on a 2TB SSD!
I spoke with a real person from the…
I spoke with a real person from the U.S. The representative actually remembered me from a few months ago and the solution was extremely quick. They always updated me with information from a person that was up to speed on my particular situation and they were always respectful of my privacy and data privacy. If I ever have any tech problems that Pits can help with, I will most definitely seek their help again.
Efficient
Efficient. Responded and recovered my data in timely manner.
PITS Saved 30 Years of Law Practice Data!!
I was literally in tears of fear a few months ago when my main USB drive and both copies containing 12,000 documents I use daily in my personal injury legal practice failed and could not fit the USB port having the insert prongs crushed. All 3 copies somehow were squished. I sent the master copy to another big box store’s clean room and they told me the data could not be recovered. I knew that could t possibly be accurate and found PITS. Not only did they recover 100% of my data and made 3 USB drive copies that are 100% complete but they also did the job super fast and the entire process was very professional and friendly. PITS saved me from a career nightmare with lost data that I rely on to help every client I represent. I can’t thank them enough. Highly recommended and the price for the results was highly reasonable!! Thank you Emma and the entire PITS data recovery team. You are rock stars!!!!
Samuel Atkins excellent and prompt…
Samuel Atkins excellent and prompt guidance for my company’s data recovery. I am at a loss to think of a way it could have been better. Steve Lyon, Lyon Capital LLC
these guys know what they're doing!
these guys know what they're doing!! I was very nervous as I've never had to recover a hard drive before and had so many important personal files. (it felt a bit like finding a good daycare for your child!) They not only had great customer service over the phone, but were also a delight in person. They recovered all of my data and even included the new drive as a part of their service! Great company, great service!
Samuel was incredibly helpful and…
Samuel was incredibly helpful and accommodating throughout the entire process. He recovered my data 2 days earlier than expected and took the time to walk me through every step of the recovery process, making sure I understood everything. Excellent customer service and communication from start to finish — 10/10 experience.
My Saving Grace!
The team at Data Recovery Services was extremely fast, professional, and kind. They were very transparent throughout the process and recovered all my files from my damaged hard drive. I was so impressed by the wonderful customer service and the clear communication. They were also able to work within my budget, offering different price options for different levels of service, which I really appreciated. Overall, I'd recommend them to anyone who needs file recovery!
Great customer service
Great customer service. Samuel Atkins, Account Manager with PITS Data Recovery was amazing to work with. He walked us through the entire process, followed up during the process as well as once the process was complete. Highly recommend!!!
Great company
Great company. Fast results
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