PITS Data Recovery delivers expert data recovery solutions to businesses and individuals worldwide.With years of hands-on experience, our skilled engineers recover data from failed hard drives, SSDs, RAID systems, servers, and other storage devices regardless of the failure type. We’ve earned a 99% success rate in restoring critical files across all major platforms and storage technologies.
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Is PITS Data Recovery legit?
PITS Data Recovery (pitsdatarecovery.com) has a 4.9 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Product, Price. Last updated 2026-09-04.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff for their clear communication, kindness, and professional support throughout the entire data recovery process. People consistently note that lost files, precious photos, and important documents are successfully restored, providing immense relief and satisfaction. Reviewers highlight the prompt turnaround times and transparent explanations that make navigating a stressful situation much easier.
Some reviewers were not happy with the high costs and expensive fees associated with these specialized recovery services. A few people also experienced challenges regarding steep quotes and difficult discussions during price negotiations.
Auto-generated from all reviews of this business. For reference only.
I was having a severe hardware failure with my external Seagate hard drive. I plugged it into a faulty USB splitter that, and afterwards, any computer I plugged it into was unable to read it and had another device turn off.
I looked into many solutions but ended up sitting on the drive for 2 years. Most recovery places were very doubtful about recovering the data, but eventually I found Pits. It could do the hardware failure recovery data that was needed, was very reliable, and had lots of good reviews.
The process was clear and communicative first and foremost. They were the first people of the many places I contracted that actually understood my USB splitter issue out the gate. The person that helped me out specifically was Kevin, who was very friendly. He specified all the details I needed very upfront, like cost, time, and options. He was nice and very understanding about my specific issues. I got a phonecall the same day I sent my emails, and was able to get all the details.
I was fine with waiting however long it would take, as I’d already been sitting on it for 2 years, but they got it back to me a few weeks sooner than I expected!
I got 100% of my data back!
I am definitely happy with the results and with the overall service. Everything was clear from the beginning. The quote options were provided after the inspection was completed, and the recovery was successfully finished.
The team was helpful throughout the entire process, whether the case involved an individual or a business device. They also offer multiple turnaround options, which makes it easier to choose what works best for your situation.
Special thanks to the sales representatives who guided me through the process from start to finish.
Very pleased with the service. My data was recovered completely, and the whole process was handled professionally. Saved me hours of work trying to recreate the missing data.
They were extremely transparent throughout the entire process and communicated clearly every step of the way. One thing that stood out to me was that they allowed me to visit their facility and personally hand over my drives. That gave me a great deal of confidence, especially since I was worried about the possibility of the drives being lost or damaged in transit.
Their technicians were also highly knowledgeable. I was able to have detailed discussions about my situation, and it was clear they understood both the technical challenges involved and the way my data was structured. That level of expertise made me feel confident that my case was in capable hands.
When everyone failed, Pits Data Recovery came through. I worked with Samuel. He was very professional and set some very realistic expectations. They were able to retrieve all of my data from my damaged external drive. I highly recommend Samuel and the team at Pits Data Recovery!
I had an excellent experience with PITS Data Recovery. After my external hard drive failed, I was extremely concerned about losing years of important files. Thankfully the team at PITS were able to successfully recover all of my data and make what could have been a very stressful situation much easier.
A special thank you to Kevin Canto, who was my point of contact throughout the entire process. Kevin was consistently professional, knowledgeable, and incredibly responsive by always answering my calls and emails promptly and keeping me informed every step of the way. The recovery was completed faster than the estimated turnaround time, and I was able to verify all of my recovered files before providing payment. I highly recommend PITS Data Recovery to anyone facing data loss and am grateful to Kevin and the entire team for saving my files.
From the moment I called, PITS' Kevin Canto was nothing if not helpful. Equally important, given my panic about potentially losing my files, was that Kevin was hopeful, assuring me that if they couldn't restore my files it wasn't possible. In the end, they did just that. Thanks PITS!
I have to confess I was a bit skeptical at first, but PITS data recovery quickly proved to be not only legit,but very capable. They were able to recover 100% of my data from a damaged external hard drive in a relatively short period of time. Much of the data was vital to continuing the creation of my digital art work. The remainder was irreplaceable family photos and music files that I had purchased over the years. In addition, Account Manager Kevin Canto was extremely patient and helpful as he guided me through the entire process. I couldn't have found a more reliable source or pleasant experience. Thank you to PITS Data Recovery for saving my art business!
Their professionalism in keeping me updated and that they were able to retrieve the needed files. I'm so appreciative and would definitely use this service in the future. Big Thank you to Eric and the crew!
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