Customer Support
Christy was very responsive and helpful. She addressed my question quickly and professionally.
PlumbersStock.com was founded with the vision of providing top quality plumbing parts and brands at wholesale prices to customers around the world. PlumbersStock was created and is backed by a multi-million dollar family-owned and operated wholesale company with decades of experience in the Plumbing, HVAC, and Irrigation industry. With our first plumbing supply store established over 20 years ago, we are full of experience and we strive to be the best in the business. Now we can offer our excellent plumbing parts online, allowing us to supply the entire United States. We are here to provide you with the knowledge, products, prices, and support usually reserved only for contractors and service professionals.
Plumbers Stock (plumbersstock.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being exceptionally helpful, professional, and courteous when managing various inquiries and purchases. Many buyers appreciate the seamless ordering process, competitive pricing, and the prompt assistance provided when tracking shipments or selecting replacement parts. However, some customers also noted unexpected delays in shipping times or difficulties regarding parts availability and backorders. A few reviewers experienced prolonged waiting periods, unreturned voicemails, or occasionally received items that were unfortunately damaged or used upon arrival. These individuals found the overall delivery process frustrating due to the lack of timely communication.
Auto-generated from all reviews of this business. For reference only.Christy was very responsive and helpful. She addressed my question quickly and professionally.
This young lady Christy V. was amazing. She was very helpful with informing me in what I needed to do and what was going to happen. She was very kind and helpful. This is the kind of service that makes a company great
Excellent, prompt, attentive and informative.
Riggs was very helpful with making the changes to my order. Thank you
My issue was resolved quickly and I'm pleased with my order
After weeks of waiting for my order, I contacted the company for a status check. Christy V. informed me of the status of my order. I am happy about how quickly the reply came and that the order can be resolved to my satisfaction. This was definitely a positive interaction.
Christy was very helpful, quick to respond and very professional.
Plumbers stock customer service & product I received are both Excellent! I’m very pleased with artificial rock I received. Also the delivery was very quick. Thank You!
Jared has been quite helpful dealing with our Trone toilet. My only concern would be that it took too long for us to reach the point where a replacement could be ordered. Had it been noted earlier in the discussion that our unit was out of warranty, the replacement could have been expedited> Even so, we’re satisfied. Hugh Duguid
I ordered the wrong part, and called customer service. I was able to quickly speak with a customer rep who cancelled my order. Great service!
Frances was able to answer all my questions and was polite and personable. He is doing a great job for Plumbers Stock. He closed the sale before I got off the phone.
Frances was very knowledgeable with great customer service
Abish was a great help to me! Very friendly and knowledgeable. Thank you again.
Francis is an excellent customer service specialist. He was professional and friendly. I explained my shipping issue with him and he promptly resolved the issue. He was very knowledgeable and made the process painless. I wish more customer service reps had the temperament of Francis.
Abish handled everything I threw at her and we made sense of the orders and issues I had. Thank you
Ordered two complete toilet sets. Ordering was easy, they shipped them quickly and they were a good price. Unfortunately, one tank was broken during shipping but Abish in customer service was very courteous and replaced my unit quickly and efficiently. I am very pleased with how they handled my order.
My contact there was with Abish, who was very helpful, and resolved my problem quickly.
The staff at pluberstock fixed my problem even though the mistake was all mine. Bless them. Trust them.
our order was delayed, Frances the support person was helpful in keeping us informed
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