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Electronics & Technology

Tenergy Power

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200 reviews

4.6200 reviews
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About Tenergy Power

Data updated
Website
power.tenergy.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
21 reviews
Replies to negative
60% (9/15)
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About this business

Your one-stop saving store for high quality rechargeable batteries and chargers at everyday low prices. We offer rechargeable batteries and chargers that are made with industry leading technologies, and the most cost effective manufacturing process. In addition, we offer you a wide spectrum of valuable information on batteries and chargers for your in-depth understanding of the battery world. Our high quality customer service are specially designed and dedicated to offer you a secure, friendly, convenient, private, and informed shopping experience.Categories of products we offer: Rechargeable AA, AAA, C, D, 9V & Chargers, NiMH Battery Packs & Chargers, Li-Ion Battery Packs & Charger, 18650 Batteries & Charger, Tech Cells, Roomba Batteries, Powerbanks / External Mobile Chargers, SLA Batteries, Bluetooth, RC Car/Airplane NiMH & LiPO Backs, CR123A Batteries & Rechargeable, PCB's/PCM, Custom Batteries, & MORE!!

Is Tenergy Power legit?

Tenergy Power (power.tenergy.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 60% of negative reviews; 21 of them were added in the last 12 months. Last updated 2026-09-04.

What people say

Not what I expected!!!

It said that expected shipping would be 5 to 7 business days and it's been 10 days now and it's still several states away. I called customer service and all they did was make excuses for the carrier they sent the package with instead of figuring out what happened to ensure my purchase was either on its way, or could be sped up! I love the products and thought I was making the right decision by going through the company itself but instead, I think it was a huge mistake! Need to swap to a reliable carrier!

Reply from Tenergy Power2024-02-06

Hello, Thank you for your feedback. We would like to provide some clarification on our order processing time to prevent any misunderstandings. - Order processing: 1-2 business days - Standard Shipping Time: up to 3-7 Business Days Please note that business days do not typically include weekends. After reviewing your order, we see that the order was placed on January 5th and was shipped out on the next business day. It was delivered within 5 business days on January 13th. For more shipping inquiries or any questions, we encourage customers to contact us anytime. Please contact our Support Team which can be emailed at [email protected]. Kind Regards, Tenergy Support Team

5 days before shipping?

Reply from Tenergy Power2024-01-15

Hello, Thank you for the feedback. We would like to take this opportunity to clear up any misunderstandings. We like to remind customers that items marked as "AT" are built-to-order and do require 3-7 business days for building before shipment, as stated on our listing build lead time. After reviewing your order, we see that your order was expedited and completed within 3 business days. Please note that business days do not include weekends and holidays. If you still need further assistance, we always recommend customers to reach out to us. Please contact our Support Team that can be emailed at [email protected]. Kind Regards, Tenergy Support Team

I have not received my batteries yet

I have not received my batteries yet. They said they were delivered on the ninth

Reply from Tenergy Power2023-12-18

Hello, Thank you for your feedback. After reviewing your order, we see that the order was placed on December 7th, and was delivered on December 9th. If you have not received the package, please check with friends/family and neighbors to see if they have accepted the package on your behalf. If you still need further assistance, we always recommend customers reach out to us, and we can look into the available options. Please contact our Support Team which can be emailed at [email protected]. Kind Regards, Tenergy Support Team

What a great product

What a great product. I ordered several different products for my camera, lights and other devices. They last the longest hands down and I can charge and put them back in the different devices. Ty to all at Tenergy. Iam in my seventies I don't want to waste time driving to stores looking for the battery isle picking the battery's I need sometimes I need 4 they have only 3. Drive to another store in traffic. I am all for team Tenergy keep up with the great products.

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