About Tenergy Power
Data updated- Website
- power.tenergy.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 21 reviews
- Replies to negative
- 60% (9/15)
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About this business
Your one-stop saving store for high quality rechargeable batteries and chargers at everyday low prices. We offer rechargeable batteries and chargers that are made with industry leading technologies, and the most cost effective manufacturing process. In addition, we offer you a wide spectrum of valuable information on batteries and chargers for your in-depth understanding of the battery world. Our high quality customer service are specially designed and dedicated to offer you a secure, friendly, convenient, private, and informed shopping experience.Categories of products we offer: Rechargeable AA, AAA, C, D, 9V & Chargers, NiMH Battery Packs & Chargers, Li-Ion Battery Packs & Charger, 18650 Batteries & Charger, Tech Cells, Roomba Batteries, Powerbanks / External Mobile Chargers, SLA Batteries, Bluetooth, RC Car/Airplane NiMH & LiPO Backs, CR123A Batteries & Rechargeable, PCB's/PCM, Custom Batteries, & MORE!!
Is Tenergy Power legit?
Tenergy Power (power.tenergy.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 60% of negative reviews; 21 of them were added in the last 12 months. Last updated 2026-09-04.
What people say
Can't Cancel on Website
I don't like that my credit card was charged as soon as I ordered but the order wasn't shipped for 5 days. There was no option on the website to cancel the order, only to reorder.
Reply from Tenergy Power2023-12-18
Hello, Thank you for your feedback, and we apologize for any delays. We would like to provide some clarification on our order processing time to prevent any misunderstandings. - Order processing: 1-2 business days - Standard Shipping Time: up to 3-7 Business Days Please note that business days do not include weekends and holidays. Additionally, order processing can take longer due to holidays. After reviewing your order, we see that the order was placed on November 23rd and was shipped out the next business day, November 27th. For more shipping inquiries or any questions, we encourage customers to contact us anytime. Please get in touch with our Support Team, which can be emailed at [email protected]. Kind Regards, Tenergy Support Team
5/5 Stars
Easy to order. Quick delivery. Fast customer service.
Not sure any humans actually work here
After placing my order, a coworker asked me to make a change to it. I had only placed it hours before, so I did not think it would be an issue. There was no clear way on the website to make an alteration to the order. No big deal, I'll just call them on the phone and explain the situation.... For the rest of the day and the following day I attempted to get in touch with someone who worked there, calling multiple times, but was always kicked to voicemail. I did receive the product quickly, so they at least deserve the one star for that, but zero customer service, will not order from them again.
Reply from Tenergy Power2023-11-21
Hello, We sincerely apologize if any of your calls were missed. During peak call periods, it's possible that calls may be redirected to voicemail. Please rest assured that we proactively return voicemails that are left during high volume times. As an alternative, we offer LiveChat and email options for reaching us. These channels provide additional avenues to ensure we address your needs promptly. For any questions, we encourage customers to contact us at any time. Please contact our Support Team that can be emailed at [email protected]. Kind Regards, Tenergy Support Team
Got just what I needed
Got just what I needed. Great price! Quick delivery!
Quality of product -- superior price -- long usage -- ease of order -- attention to delivery -- informed order status
quality of product -- superior price consideration compared to similar products. -- long usage. --
good rechargeable batteries
good rechargeable batteries , investment that will save you money if using frequent batteries !!!
You make great AA & AAA batteries
You make great AA & AAA batteries. They last a long time . I have never removed one that leaked or corroded.
I ordered a battery for my flashlight…
I ordered a battery for my flashlight and was sent the incorrect battery…I emailed your Company and they will not do a refund…battery was only over 5$. They are saying it was my fault for the incorrect battery ordered…if I return it would cost me more on shipping that the battery itself. This is rediculas on there part.
Reply from Tenergy Power2023-11-14
Hello, Thank you for your feedback. Upon reviewing the order, we see that the item that was shipped/fulfilled was exactly as ordered. The production listings are explicitly outlined in the product details. We take great care to provide accurate and detailed information to ensure that our customers can make informed purchasing decisions. We understand purchasing errors can happen - if you'd like to do a return, please email us at [email protected]. Please be aware that customers are responsible for the return shipping fees. Kind Regards, Tenergy Support Team
Great Battery Supplier
Tenergy has been been great with pricing, shipping rates and customer service. They are our first stop for battery needs.
Delivery was as anticipated
Delivery was as anticipated. Sub-c cells being used to rebuild battery pack for cordless drill that I hope to utilize.
Excellent
Excellent! Thank you.
Good service fair prices
They called and gave me new shipping…
They called and gave me new shipping options to Canada for Lion batteries - very helpful. John
Incredibly fast delivery.
Everything was fine except for shipping options
Everything was fine except for one important issue, shipping options. USPS does not deliver in this region. We use UPS or FedEx for deliveries.
Reply from Tenergy Power2023-11-14
Hello, Thank you for your feedback. We would like to take this opportunity to clear up any misunderstandings. Before placing an order, customers will have the option to choose from various shipping methods. If a customer cannot receive USPS packages at their address, it is advisable to select an alternative shipping option. Our shipping department will default to the most economical shipping method unless the customer specifies a different preference. We apologize again for any misunderstandings. For any questions, we encourage customers to contact us at any time. Please contact our Support Team which can be emailed at [email protected]. Kind Regards, Tenergy Support Team
Tracking update
Haven't received my order yet,but…
Haven't received my order yet,but things are moving along nicely.
Great communication in a timely manner
I placed my order on the 17th and now…
I placed my order on the 17th and now it's 23 rd and still no batteries. Why send USPS. They are the worst and ups is the best. if I don't receive them tomorrow I shall cancel the order. I should have ordered from Amazon,I would have had the batteries days ago. Jim Watson
Reply from Tenergy Power2023-10-24
Hello, Thank you for your feedback. We would like to provide some clarification on our order processing time to prevent any misunderstandings. - Order processing: 1-2 business days - Standard Shipping Time: up to 3-7 Business Days Please note that business days do not include weekends and holiday. After reviewing your order, we see that the order was placed on October 17th and was shipped out on the next business day. It was delivered within 5 business days on October 24th. For more shipping inquiries or any questions, we encourage customers to contact us anytime. Please contact our Support Team which can be emailed at [email protected]. Kind Regards, Tenergy Support Team
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