Power Home Remodeling (powerhrg.com) has a 3.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. Opinions are polarized: 58% rate it 4 stars or higher while 30% give 1 star; The business has replied to 22% of negative reviews; 81 of them were added in the last 12 months. Last updated 2026-08-11.
I had a great overall experience working with the Power Home Remodeling staff on my widow (31) and door (2) replacement project. Their staff worked professionally, courteously and efficiently. The project was completed in less than eight hours to my surprise especially because it was less than 20 degrees outside that day. Their staff removed all debris and left my property in excellent shape. I would definitely hire Power Home Remodeling for my next project. I would also recommend them to my relative and friends. GREAT JOB!
Areas for improvement:
1. Remind customer of date and time of installation appointment at least 48 hours prior to arrival.
2. One of my existing window shutters was not able to be reused on the new window configuration in my master bedroom bathroom, as I was told they would be by the salesperson. I likely would have not replaced that widow had I known the shutters could not be reused. I had to purchase new blinds for this window and install them myself.
3. Work with customer to reinstall window and door security transmitters on the new window and doors. Any material required for this service could be purchased by the customer and made available during installation.
Reply from Power Home Remodeling2025-01-27
Thank you for taking the time to write this review! We value your feedback because at POWER, improvement never ends. We'll use your input to enhance our services in the future.
The customer service was excellent. The installation team was excellent. The follow-ups after installation was amazing. I highly recommend.
Reply from Power Home Remodeling2025-01-27
We appreciate your feedback. We're glad you had a satisfactory experience. If there's anything we can do to improve, please let us know.
B
Billy · 1 review · Verified · Experienced 2025-01-11 ·
★★★★★
Friendly and Professional
Very professional and patient.
Reply from Power Home Remodeling2025-01-27
Thank you for taking the time to leave a review. It is good to know that our team at POWER met your expectations and made your experience memorable. It was a pleasure to serve you.
Thank you for choosing POWER! We love hearing about your positive experience here. If you have any additional feedback, please reach out to us at [email protected].
experienced installer Tom was very professional and paid attention to every little detail of the install. He even took the blinds down and reinstalled the brackets because I had recently broken my ankle and couldn't get up on a ladder.
Reply from Power Home Remodeling2025-01-26
Thank you for your kind words! We are so happy to hear that our team tore the roof off your expectations! It was an honor to help you love your home even more.
Good people make a well designed process efficient work and happy customers
Reply from Power Home Remodeling2025-01-25
Thank you for reviewing POWER. We are happy to hear that we exceeded your expectations. Your review makes a difference to us, it helps us understand what we’re doing right, and learn how we can be even better.
Thank you for taking the time to leave POWER a positive review! Nothing’s as powerful as a job done right.
F
Frank B · 2 reviews · Verified · Experienced 2025-01-24 ·
★★★★★
The whole process from beginning to end…
The whole process from beginning to end was outstanding and professional. Even with the freezing temperatures the crew showed up every day and worked with outstanding pace and meticulously installed the new siding. Sincerely appreciate their time and efforts during this cold weather and completing the work to make my house the best looking one on the block!
Reply from Power Home Remodeling2025-01-25
Thank you for giving us your take on how we are doing. We are so glad you had a great experience with your recently installed home improvement project.
M
Mike · 1 review · Verified · Experienced 2025-01-15 ·
★★★★★
Full house window replacement in 2 days (POWER)
The communication and app to track the project steps is very good. The team from initiation, sales, installation and clean-up was professional and thorough. Areas for improvement would be: 1. to ensure the work indicated can be completed (for example we were told a stool would be replaced in the process, the stool was larger and of a different design than the company could/would replace and this item was removed from the work order during installation - reduced my project by $80 but left me with the problem). 2. Many of the old windows were broken as removed, I would have appreciated a little more concern about how the broken class was handled - at one point a broken panel was leaned against the back of one of our sofas which could have fallen and caused damage to the sofa. 3. we were told at the initial sales point that once we do a project with Power that we would then be locked in at best rates for all future projects, yet we got the same suggestion of sales for gutters that we had to act now to get the best price. (I may have misunderstood on this one as it was a lot of information - but did not appreciate the same tactic of best deal to buy now for additional work while in the middle of the current project). Even with these items, I would highly recommend the product and company for window replacement.
Reply from Power Home Remodeling2025-01-25
Thank you for your review! This information is essential to us. If you have any suggestions on how we could’ve improved your experience, please let us know.
Quick Service - Clean up was great - great follow up from team.
Reply from Power Home Remodeling2025-01-25
Thank you so much for picking POWER as the company to give your home its new look! We appreciate the positive feedback and are happy to share this with our team.
The master bedroom window has issues.
1) screen has hole in upper right corner, this should have been noticed by thr person cleaning the window before they left.
2) there is a scratch on the inside od thr window, this should have been found during quality check in factory.
3) the outside wood trim was damaged by inserting the new window. None of the other windows installed had this much damage.
Reply from Power Home Remodeling2025-01-28
Hi Joni. Thank you for bringing these issues to our attention. We’re sorry to hear about the challenges you experienced during the installation. We agree that the hole in the screen should have been noticed during our inspection, and the scratch should have been caught at the factory. Additionally, the damage to the wood trim is not the standard we strive for, and we regret that it occurred. We’ll be reviewing our processes to ensure this doesn’t happen again.
Please reach out to our Customer Support team at (888) 736-6335, option 2, so we can arrange for a technician to resolve these issues as quickly as possible. We appreciate your feedback and look forward to making this right for you.
I just had my front windows installed. The windows seem to be of great quality and the installers were wonderful. The whole experience has been great. They followed up on everything to make sure that I was happy and informed. I have only two criticisms. I felt the sales rep was very assertive and I did not like having to provide financial institution information over an open line.
Reply from Power Home Remodeling2025-01-25
Thank you for a positive review! POWER loves to see that our team exceeded your expectations and left you with a memorable experience.
Power was very professional from the very beginning. The salesman (Joey) was very informative and made sure we knew the quality of windows we were getting. He did not push us into a sale and made sure we were getting the best bang for our buck. When it came to instillation day it was painless. The installation crew was professional. They did a great job cleaning up after themselves. When they left it was like they were never here. After the install, Power had a manager come out and inspect the job to make sure we were happy. Needless to say we will be recommending Power to anyone who needs their windows replaced.
Reply from Power Home Remodeling2025-01-24
Thank you for choosing POWER! We love hearing about your positive experience here. If you have any additional feedback, please reach out to us at [email protected].
Power Home Remodeling is professional, knowledgeable, personable and has integrity!
They show up for their appointments on time, they are polite and know what they are doing. From their salesman through their construction workers through their follow up people the experience went smoothly and was done within the timeframe they indicated. I would recommend this company to anyone who needs work done on their home. Their products are excellent and do exactly what they say they will do. They have installed windows, a sliding door and a new front door for us.
Reply from Power Home Remodeling2025-01-24
Thank you for your kind words! We are so happy to hear that our team tore the roof off your expectations! It was an honor to help you love your home even more.
The whole process was easy. Outstanding communication and explanation of the process. Very neat installation.
Reply from Power Home Remodeling2025-01-24
Thank you so much for picking POWER as the company to give your home its new look! We appreciate the positive feedback and are happy to share this with our team.
J
John B · 2 reviews · Verified · Experienced 2025-01-17 ·
★★★★★
Out of 4 new windows a smear was inside…
Out of 4 new windows a smear was inside one of the windows that would not come out. They had to come back to replace a screen that had a tear in it. On another window a scratch was on the windowpane itself. Power did say they would replace the windows with the scratch and the smear inside the other window. After a cold spell I notice that air does come inside from the corner where the locking handles are. I thought they was sealed where no air comes inside. Seem like the issues are with the window manufacture they use.
Reply from Power Home Remodeling2025-01-24
Hi John. Thank you for taking the time to share your review and bring this to our attention. We sincerely apologize for any inconvenience this may have caused. Since your review, our team has located your customer profile and looked into this further. Our records show that we attempted to contact you a few times, including on 1/17, where we left a voicemail with an update regarding an opening for 2/5 to schedule the swap of the defective window sashes and replacement of the window screen.
We want to ensure we resolve this for you as soon as possible. Please call us back at 888-736-6335, option #2, to confirm if the 2/5 appointment works for you. We appreciate your patience and look forward to getting this sorted out promptly.
Everything went very smooth. The installers did a great job and Tommy was very informative and great to work with.
Reply from Power Home Remodeling2025-01-24
Thank you for taking the time to leave a review. It is good to know that our team at POWER met your expectations and made your experience memorable. It was a pleasure to serve you.
