Since launching in 2016, Power Meter City has been dedicated to offering the widest selection of power meters available—along with the knowledge you need to use them. While that mission still drives us, we’ve expanded to include a broad range of bike components and accessories, all selected with the same level of care and expertise. We’re a small, passionate team of cyclists who live and breathe bikes. Whether you're a seasoned rider or just getting started, our goal is simple: to give you outstanding service and support every step of the way!
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Is Power Meter City legit?
Power Meter City (powermetercity.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-09-07.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery times and the efficient, well-packaged shipping processes that ensure items arrive safely. People also highlight the extensive range of products available and how simple it is to find the right components for their needs.
Consumers frequently note that the customer support team is exceptionally knowledgeable and remarkably helpful when answering technical questions. Buyers deeply appreciate the clear website navigation and competitive pricing offered across the entire catalog. Reviewers also express strong loyalty, mentioning they would gladly return for future purchases due to the reliable service.
Auto-generated from all reviews of this business. For reference only.
They really went above and beyond to make sure my order was successful and exactly what I needed.
Reply from Power Meter City2026-05-13
We truly appreciate your kind words! Going above and beyond to ensure our customers get exactly what they need is always our goal. Thank you for trusting Power Meter City!
Great customer service. Noted a potential problem with my order and actually called me to get clarification prior to processing the order. This avoided an error in the order and saved me the time and effort of having to do a return.
Reply from Power Meter City2026-05-13
Thank you for sharing your experience! We're glad our team was able to catch the potential issue before shipping and help avoid the hassle of a return. Providing attentive service like this is something we take pride in!
I ordered a power meter, a new chain ring and bolts. I opened the package and seen the chainring package was empty. I got mad then seen the bolt package was empty too. I was irate! Then I got to the power meter. These people put it all together already!! I was shocked!! That was awesome of them!! I would definitely use them again in the future
Reply from Power Meter City2026-05-13
Thank you for the fun review! We can imagine the rollercoaster of emotions opening the package! We're glad the pre installation was a pleasant surprise and helped make things easier for you. We truly appreciate your support and look forward to helping you again in the future!
great product and fast shipping! Customer support was responsive and helpful.
Reply from Power Meter City2026-05-06
Thank you for the great feedback! We're happy to hear you're enjoying the product and that our support team was responsive and helpful. We're here anytime you need us!
From start to finish a great experience. Was looking to add a power meter to my Eiillie crankset, but didn't want to wait to get it from China. Power Meter city to the rescue. Easy order process, GREAT communication, and quick FREE shipping. I had my power meter delivered and installed in 3 days. Truly a great experience. I love the follow up and the technical assist (even though it wasn't needed).
Reply from Power Meter City2026-05-06
Thank you for sharing your experience! We're glad we could help you avoid the long wait and get your power meter quickly. It's great to hear everything from ordering to delivery and installation went smoothly. We appreciate your kind words about our communication and support!
Although I had to return an item due to my fault/mis information, the return process was smooth and responsive.
Reply from Power Meter City2026-05-01
We appreciate your honesty and feedback! We're glad the return process was smooth and responsive, even with the mix up. We're always here to help make things right!