One person name Jim answered very quick…
One person name Jim answered very quick when I had written to privateVPN and showed serious interest for my problem. And he asked me for details not to miss anything and very quick I was very satisfied
About Privatevpn.com
Data updated- Website
- privatevpn.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 183 reviews
- Replies to negative
- 0% (0/1)
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About this business
PrivateVPN offers the best VPN service. We keep your information and data safe and secure, while you use the Internet freely and privately.
Written by the business, not verified by us.Is Privatevpn.com legit?
Privatevpn.com (privatevpn.com) has a 4.9 out of 5 rating on OK.one, based on 183 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for their prompt and exceptionally effective assistance when handling various technical issues or account questions. Consumers note that representatives are extremely polite, highly knowledgeable, and always ready to resolve problems within just a few minutes. However, some people mentioned that returning to the service after a while meant adapting slightly to recent updates on the platform. Despite minor interface changes, long-term users consistently highlight that the overall connection remains highly reliable and effective over several years of continuous use. People appreciate that assistance is readily available around the clock to ensure smooth streaming and secure browsing experiences.
Auto-generated from all reviews of this business. For reference only.What people say
Ferdinand was very helpful and patient
Ferdinand was very helpful and patient when helping me to enter the site. Excellent service!
I would like to sincerely thank Dale…
I would like to sincerely thank Dale for helping me.
Subscription Renewal
I wanted to renew my subscription. I contacted them, they responded immediately, and I renewed my subscription for another three years. I am very pleased
JL provides timely response
JL provides timely response. Nice experience
JL is the best support
Great service and very helpful support.
Great service and very helpful support by Tom. Highly recommend
Private VPN
I am very happy with the online support of PrivateVPN. When there is problem they are always in contact and try till problem issolved.
Best tech support so far this year
This was some log in issues with my pixel phone after system update. Tom responded swiftly and professionally. Sorted in 5 mins.
This company is pretty reliable
This company is pretty reliable. TOM was a great help & even rewarded me with a bonus 3 months FREE.
Tom reached out to follow up after a…
Tom reached out to follow up after a billing issue was resolved.
JC was extremely helpful!
JC was extremely helpful. They knew exactly what my problem was and precisely how to fix it and gave me detailed information on how to correct it!
Quick support
In recent years, fewer applications are using VPNs, but it was a good application when I actively used it. Also, the support line provides very quick feedback. Tom helped us reach a solution very quickly.
Very helpful and Supportive
Very helpful and provided the information that I was looking for
Issue regarding Billing was resolved by…
Issue regarding Billing was resolved by Edward promptly
I am old and didn’t understand much but…
I am old and didn’t understand much but I was taken care of very well.
TOM was a great help
TOM was fast to help me read logs and understand the problem and come to a good solution.
Tom was extremely helpful when dealing…
Tom was extremely helpful when dealing with an issue, would recommend!
Great communication with costumers
Do not recommend
Do not recommend. There are constant connection problems. When I’m lucky, I get connected after 10 or so attempts; other times, I can’t connect at all.
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