About Privatevpn.com
Data updated- Website
- privatevpn.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 183 reviews
- Replies to negative
- 0% (0/1)
Do you own Privatevpn.com? Claim this profile for free and start replying to reviews.
About this business
PrivateVPN offers the best VPN service. We keep your information and data safe and secure, while you use the Internet freely and privately.
Written by the business, not verified by us.Is Privatevpn.com legit?
Privatevpn.com (privatevpn.com) has a 4.9 out of 5 rating on OK.one, based on 183 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for their prompt and exceptionally effective assistance when handling various technical issues or account questions. Consumers note that representatives are extremely polite, highly knowledgeable, and always ready to resolve problems within just a few minutes. However, some people mentioned that returning to the service after a while meant adapting slightly to recent updates on the platform. Despite minor interface changes, long-term users consistently highlight that the overall connection remains highly reliable and effective over several years of continuous use. People appreciate that assistance is readily available around the clock to ensure smooth streaming and secure browsing experiences.
Auto-generated from all reviews of this business. For reference only.What people say
TOM got the issue sorted for me
TOM got the issue sorted for me. On time response and worked through the issue.
Great support from TOM…
The person from support named TOM solved my problem very fast ans profesional.
VPN Site Access Issue
Quick, efficient and easy to deal with to get to the root cause of ssue at hand. Great work done by JC.
Excellent support provided
As a frequent traveller, I have been using PrivateVPN for more than 8 years and it has worked well for me. Today i had a problem with my subscription being expired even though i had extended by subscription for another 3 years. Support agent JC helped me get my account back, while I waited. Thanks a lot for the excellent service!
Best support online
Quick good support value them customer help to use all even when customers is same as me a idiot :)
The VPN is pretty good, their customer care is awesome!
The VPN is pretty good, fast, and I have used it in many countries in the world without any issues. The customer care is always supportive and quick, probably one of the best I've ever experienced. Absolutely trusted and suggested!
Jim worked to address my problems…
Jim worked to address my problems patiently and professionally - also passed on that PrivateVPN NZ point of presence had dropped off the Windows application interface.
It was great experience
It was great experience. JL helped me resolve issue quickly.
Fast response to my issue
Fast response to my issue, and a sucessful fix as well. Very happy with this product and service. My issue was taken care of by Tom.
I had a great support experience with Jim from PrivateVPN
I had a great support experience with PrivateVPN, thanks to Agent Jim. He was patient, kind, and took the time to walk me through everything step by step until my issue was resolved. I’m a big WWE fan and wanted to watch SmackDown live on Netflix, which required using the VPN for access in certain regions. Out of everyone I’ve spoken with, Jim was by far the most helpful and understanding throughout the process. Really appreciate the excellent customer service. Thank you, Jim!
Found the VPN with the specs I was exactly looking for
The experience so far has been great, I found the VPN node with the specs of speed and latency I was exactly looking for. Excellent price and the service is working very good since september 2025 and, and everytime I requested assistance i got a quick and helpful reply, thanks Tom! Since you can check PrivateVPN server list and hostname, plus 30 days for testing, I dont see what can go wrong.
JL is really helpful and professional…
JL is really helpful and professional helping me get the problem solved quickly. JL deserves a bonus!
Living part time in another country
Living part time in another country so this was what I needed in order to access everything USA. Super easy.
I had a billing question and support…
I had a billing question and support team was very responsive. Ferdinand was very helpful.
SINCE I'VE BEEN WITH PRIVATE VPN
SINCE I'VE BEEN WITH PRIVATE VPN, THE SERVICE AND RESPONSE TIME HAS BEEN EXCEPTIONAL AND OUTSTANDING. I WOULD HIGHLY RECOMMEND THIS SERVICE TO ANYONE DESIRING A VPN SERVICE. AGAIN, I HAVE ALWAYS HAD OUTSTANDING SERVICE AND SUPPORT! VERY RESPECTFULLY, JDK
Tom was amazing
Tom was amazing. Helped me quickly and efficiently. Thank you.
JIM helped me out with technical issues…
JIM helped me out with technical issues and did a great job
Tom made everything so easy to setup or…
Tom made everything so easy to setup or change details, great work mate.
He want with me step by step on mobile…
He want with me step by step on mobile and pc to fix the problem
Total WebShield
PureVPN
StrongVPN
VeePN
TotalAV
Surfshark
Proton VPN
NordVPN