About Privatevpn.com
Data updated- Website
- privatevpn.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 183 reviews
- Replies to negative
- 0% (0/1)
Do you own Privatevpn.com? Claim this profile for free and start replying to reviews.
About this business
PrivateVPN offers the best VPN service. We keep your information and data safe and secure, while you use the Internet freely and privately.
Written by the business, not verified by us.Is Privatevpn.com legit?
Privatevpn.com (privatevpn.com) has a 4.9 out of 5 rating on OK.one, based on 183 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for their prompt and exceptionally effective assistance when handling various technical issues or account questions. Consumers note that representatives are extremely polite, highly knowledgeable, and always ready to resolve problems within just a few minutes. However, some people mentioned that returning to the service after a while meant adapting slightly to recent updates on the platform. Despite minor interface changes, long-term users consistently highlight that the overall connection remains highly reliable and effective over several years of continuous use. People appreciate that assistance is readily available around the clock to ensure smooth streaming and secure browsing experiences.
Auto-generated from all reviews of this business. For reference only.What people say
TOM did a great job helping with my IT…
TOM did a great job helping with my IT issue. I
I had a really great experience with…
I had a really great experience with the PrivateVPN customer support team. Ferdinand and Edward were both incredibly patient, professional, and helpful throughout the whole process. They responded quickly, explained everything clearly, and helped me solve my issue smoothly. Really appreciate their support — definitely one of the best customer service experiences I’ve had. Thank you both!
Very easy to follow instructions and…
Very easy to follow instructions and the communication was excellent.
Really good support
Really good support, and TOM helped me quickly with the issues I had.
Tom helped me setup Private VPN
Tom helped me setup Private VPN and was very kind and helpful. Thanks
fantastic!
Edward provided very professional…
Edward provided very professional support, and I was completely satisfied. A job well done for the customer. Thank you very much, and I hope he can help lots of customers!!! Thank you Patrick
Jim was specially polite and gave…
Jim was specially polite and gave special attention
I was having a port forwarding problem… Edward hooked me up with a solution
I was having a port forwarding problem with plex, got on the messenger on the site and it only took a few minutes before I had a real person (edward) and after just a couple attempted fixes we found the problem and plex was good to go. This was a super annoying problem that had been plaguing me for some time and it is great to have it fixed.
Tom handled my request promptly and…
Tom handled my request promptly and effectively
Great assistance from JC
I very much like this company
I very much like this company. My computer got destroyed in a move and these people re-instated my plan with out penalty or prepayment. The move was a disaster but professionals like these renewed my faith there are still a few good people out there.
Diagnosed the issue in one step
Diagnosed the issue in one step, and resolved it in the next. Couldn't have done better.
TOM made my problem go away
TOM made my problem go away, super support by the way 👍
Fast reply on my case and no problem at…
Fast reply on my case and no problem at all. Got really nice help from Jim.
I needed to change my email address and…
I needed to change my email address and within minutes of my request being made, Tom at Private VPN had completed the changeover. Brilliant service and thank you Private VPN and Tom.
The 4 stars are for the product as it…
The 4 stars are for the product as it often needs help to get it to work and I still cannot access BBC iPlayer, despite all the efforts of the support team. The support is 5 star plus, often responding immediately via email.
I used Private VPN back in 2020 when…
I used Private VPN back in 2020 when living aboard to access streaming services from home. I have recently moved again so came back to it however it has updated a lil since then! I was having trouble accessing streaming services however Tom on the web chat talked me through everything and got it all working so now my VPN is working and I have access to my streaming platforms form home :)
thank you @JL
thank you @JL , with your help , my Privatevpn client works well now. professional
Total WebShield
PureVPN
StrongVPN
VeePN
TotalAV
Surfshark
Proton VPN
NordVPN