Great communication and timely…
Great communication and timely shipping. Product is perfect!
Professional Grade Indoor Putting Greens and custom practice greens! Shop our Tour-Tested chipping and hitting mats, golf studio packages and training aids
Pro Putt Systems (proputtsystems.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Sports and its reputation is good. 82% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 60% of negative reviews; 43 of them were added in the last 12 months. Last updated 2026-08-30.
Great communication and timely shipping. Product is perfect!
Turf putting system had a delayed arrival and after an email was sent I was reassured by immediate opening of package investigation and a contingency to mail a replacement turf mat. These guys are all about customer satisfaction! Very professional!
Brian has always taken good care of our business. I own an indoor golf driving range and have had a hard time finding people interested in earning our business. Brian is a Pro Putt are the rare ones! Thank you all for great service. All the Best, Will with Future Golf
I got a link to UPs shipping tracker 8 DAYS ago. Email said “it has shipped”. The UPS tracker said label is created but not yet with UPS. It STILL says that, 8 days later No other communications. Concerned and disappointed to say the least
Great communication. I explained what I was looking for, and they had it on the way the next day. I couldn't find this putting green flag stick anywhere else online. Quick shipping, and it arrived well packaged.
I have a full academy Truestrike setup, recently ordered the replacement turf. Both were quick and easy from Pro putt. I had a shipping issue with the academy and the PP team responded same day to my email.
Excellent speedy-and knowledgeable . Very happy with my transaction !
Customer service is non-existent on the weekends when most people would be putting it together. Also, I received no instructions. I watched their video and some written from their website and it was scant and inaccurate! It is not an hour install. The panels do not just slip together. You have to shove and bang them together which is quite labor intensive! They do not warn you to make sure the panels with ball holes should have the holes in certain quadrants. I went to put the green down and the holes did not match up! I had to take it all apart and start all over! Two full afternoons and still one hole in the green is off center enough so that the ball won't roll in easily. I asked for help and basically got, "well you didn't put it together correctly then". Horrible customer service for what is supposed to be a superior product. I am not happy and they don't seem to care.
Karen - I am surprised to hear these things. I'm sending you a note right now. Install videos are present in the description of each product. Let's get you figured out.
This is really nice practice tool. Can put different breaks in and is pretty realistic. Some putts will roll over side walls but all in all I’m very happy with purchase. Certainly not cheap but practicing 5 to 10 footers is well worth it.
We love our ProPutt putting green and chipping mat. We enjoyed a quick response to our questions and quick solution. A high quality product.
Easy assembly and real putting feel
Pro Putt is a great source for all your golf practice needs.
I received all the major components for my academy strike mat, but the two TrueStrike logos that go on the front and back of the gel section were missing from the shipment.
The clips that hold the mat onto the plastic base came off in shipment. I basically had to put the whole mat together and it was a pain.
Mr. Van Doersten, We are very sorry that the clips on your True Strike Gel Section came off during shipping. This can happen from time to time. If you have any further issues, please do let us know. Obviously, this is not ideal and we'd prefer they came intact.
Great Service and quick delivery
ProPutt helped me get a few replacement tiles after losing them after the hurricane. Quick response and delivery. Love my putting green.
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