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Sports

Pro Putt Systems

ClaimedCollecting reviews

100 reviews

4.4100 reviews
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About Pro Putt Systems

Data updated
Website
proputtsystems.com
Category
Sports
Location
United States
Status
Unclaimed
Last 12 months
43 reviews
Replies to negative
60% (6/10)
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About this business

Professional Grade Indoor Putting Greens and custom practice greens! Shop our Tour-Tested chipping and hitting mats, golf studio packages and training aids

Is Pro Putt Systems legit?

Pro Putt Systems (proputtsystems.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Sports and its reputation is good. 82% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 60% of negative reviews; 43 of them were added in the last 12 months. Last updated 2026-08-30.

What people say

Customer service is non-existent

Customer service is non-existent on the weekends when most people would be putting it together. Also, I received no instructions. I watched their video and some written from their website and it was scant and inaccurate! It is not an hour install. The panels do not just slip together. You have to shove and bang them together which is quite labor intensive! They do not warn you to make sure the panels with ball holes should have the holes in certain quadrants. I went to put the green down and the holes did not match up! I had to take it all apart and start all over! Two full afternoons and still one hole in the green is off center enough so that the ball won't roll in easily. I asked for help and basically got, "well you didn't put it together correctly then". Horrible customer service for what is supposed to be a superior product. I am not happy and they don't seem to care.

Reply from Pro Putt Systems2025-02-26

Karen - I am surprised to hear these things. I'm sending you a note right now. Install videos are present in the description of each product. Let's get you figured out.

The clips that hold the mat onto the…

The clips that hold the mat onto the plastic base came off in shipment. I basically had to put the whole mat together and it was a pain.

Reply from Pro Putt Systems2024-12-19

Mr. Van Doersten, We are very sorry that the clips on your True Strike Gel Section came off during shipping. This can happen from time to time. If you have any further issues, please do let us know. Obviously, this is not ideal and we'd prefer they came intact.

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