Great Communication
Great Communication, fast turnaround!!!
Pro World is the premier source for any creative entrepreneur! Whether you are creating t-shirts, wall graphics or DIY projects, we have the products to get it done. Founded in 1974, Pro World is the world’s largest supplier of heat applied graphics and materials. Our product assortment consists of variations of vinyl, heat presses, custom transfers and art services. We continually strive to exceed your expectations with our knowledgeable and superior customer service, free shipping offers and an industry leading customer loyalty program.Browse ProductsHeat TransfersHeat PressesVinylSublimationCustom TransfersStarter PacksDigital ArtHeat Transfer Paper
Written by the business, not verified by us.Pro World (proworldinc.com) has a 4.3 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Business Services and its reputation is good. 82% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 16% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products and note that transfers look incredible on shirts. People consistently praise the fast delivery times and how wonderful the support team is when answering questions. Buyers are very happy with how quickly orders arrive and find the ordering process smooth and reliable. Some reviewers were not happy with equipment issues, mentioning broken machine parts, loose screws, and difficulties obtaining proper repairs. A few customers also noted receiving incorrect items, missing parts, and experiencing frustrating communication when trying to resolve problems.
Auto-generated from all reviews of this business. For reference only.Great Communication, fast turnaround!!!
It cost 18$ for. 5x7 envelope which mailed asedia would be like 5$ and decals that aren’t even fun. Would have preferred life or love saying over the choice.
The people at ProWorld are so helpful, patient and knowledgeable about the product you sell. The Customer service is spot on, from the person on the phone to the artists helping to prefect my design. And I received my order in record speed. I am very pleased with ProWorld!
I purchased a heat press from them. The machine did not hold temperature. I contacted them and showed them the video I took. They sold me the part to fix it. I had someone install the part and the machine still didn't work. When I started the heat press the temperature would not rise, it only went to 32 degrees. When, I shut the machine it went up to 132 degrees. I made a video and sent it to the company. No reply. I have sent 3 emails and 1 WhatsApp message to them about this. No reply. Horrible customer service I may say.
The graphics seem to be good even though I haven't used them yet. The shipping was OUTRAGIOUS! I really don't know how you justify such an extremely high shipping charge for something that was shipped in a poly bag that didn't seem to be shipped at an expedited rate of speed. More, less expensive, shipping choices would be great. As is, I have to take a loss using these stickers because the break down cost of each set is over $6. Ridiculous! I found a better, less expensive company to print my stickers and brings down the cost to a little over $1 per two piece set. Plus, they corrected areas on the graphic without charge.
I had to call 3 times to get my order right. Program is not user friendly.
Great service. Great product. Fast delivery. Been using ProWorld for many years. Never been disappointed.
The decals turned out great. The color really popped. We will order more in the future.
I had the wrong item sent to me . When I called to discuss it, Angie was very helpful and accommodating . Customer service was excellent regarding my issue . Very pleased with the quick responses and shipping of the correct item . Will definitely be ordering from this company again
The assistance I received from the art department was excellent and their service was rapid. And I am pleased with the final transfer and the price.
The Customer Service staff is great especially Carlos and Angie. The numerous interactions i've had with them is superflous.
My favorite place to get all my screenprinted transfers, been using them for 5 years!
great products and continuous wonderful customer service have made proworld my go to for custom transfers!
Been constantly having problems with shipping times.
False advertisement on website. What's listed is not Whats being sent. Customer service says website is wrong but they don't tell you that until purchase is made. That makes no sense. Order canceled!!!!! You can't charge someone for what your not sending and your advertising it.
I had very helpful customer service and the heat transfer arrived very quickly!
198 reviews matching