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Business Services

Pro World

ClaimedCollecting reviews

198 reviews

4.3198 reviews
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About Pro World

Data updated
Website
proworldinc.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
98 reviews
Replies to negative
16% (5/31)
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About this business

Pro World is the premier source for any creative entrepreneur! Whether you are creating t-shirts, wall graphics or DIY projects, we have the products to get it done. Founded in 1974, Pro World is the world’s largest supplier of heat applied graphics and materials. Our product assortment consists of variations of vinyl, heat presses, custom transfers and art services. We continually strive to exceed your expectations with our knowledgeable and superior customer service, free shipping offers and an industry leading customer loyalty program.Browse ProductsHeat TransfersHeat PressesVinylSublimationCustom TransfersStarter PacksDigital ArtHeat Transfer Paper

Written by the business, not verified by us.

Is Pro World legit?

Pro World (proworldinc.com) has a 4.3 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Business Services and its reputation is good. 82% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 16% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-02.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products and note that transfers look incredible on shirts. People consistently praise the fast delivery times and how wonderful the support team is when answering questions. Buyers are very happy with how quickly orders arrive and find the ordering process smooth and reliable. Some reviewers were not happy with equipment issues, mentioning broken machine parts, loose screws, and difficulties obtaining proper repairs. A few customers also noted receiving incorrect items, missing parts, and experiencing frustrating communication when trying to resolve problems.

Auto-generated from all reviews of this business. For reference only.

What people say

You guys sent me the wrong color

You guys sent me the wrong color, i ordered Totally Teal on the website, you sent Blue teal, when i went on your site originally it had the totally teal, then when i received the Blue teal i checked your website and noticed the totally teal is no longer there. I called your offices and no one picked up, I left a voice message for someone to call me back, that was a week ago. Not a good customer service. do better!

Pro world has the best transfers

Pro world has the best transfers, and the graphic designers completely understand what you're trying to do when you have a design that needs a little bit of help. The prices are unbelievable and it is the only company I will use for now on as have used others that most people in the industry probably have also. Dont stahl, use Pro World today!

E
Exor Molina · 2 reviews · Verified · Experienced 2026-07-29 ·

Always a great experience working with…

Always a great experience working with you. Only wish you were closer to PA.

A
Anthony · 2 reviews · Verified · Experienced 2026-07-28 ·

Excellent quality

Excellent quality, quick proficient turnaround, all in all great experience.Five stars

D
Deborah Colarusso · 1 review · Verified · Experienced 2026-07-15 ·

The best!!

The best!!! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

I am not satisfied at all

I am not satisfied at all; on the contrary, I am very upset. I bought four components for my Mug Press, which I purchased from you a few years ago. The components don't work with my machine. I tried to find a solution but couldn't. I asked for help, but you didn't offer one either. I requested a refund, but the response was that they don't offer refunds, only store credit at ProWord. This is useless to me because they don't even sell the Mug Presses that would work with the components I bought. Either way, there's no solution for me; I'm left with nothing but losing my money.

T
Triny Beckman · 4 reviews · Verified · Experienced 2026-07-15 ·

So easy to work with these guys

So easy to work with these guys! Product exactly as expected. Will order again!

R
Rene Allison · 1 review · Verified · Experienced 2026-07-06 ·

I still have not received anything

I still have not received anything. Not sure what happened.

N
Naomi Cross · 3 reviews · Experienced 2026-07-07 ·

Horrible Service

Do not use very rude and yelled at me did not type what they were meant to type.

Missing item, wrong item, terrible packaging

Service has just gone down hill. I was shipped the wrong item, an item was missing and frankly the packaging was an embarrassment to your company. It’s been a few days now since I contacted the company for replacement and correct items and still nothing. I spent way too much on this heat press and additional platens for it to have sub par service. I get that you don’t sell this very expensive machine anymore but that doesn’t make this ok.

V
Vero Reeves · 2 reviews · Verified · Experienced 2026-06-17 ·

Awesome customer service from Carlos!

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