About Pro World
Data updated- Website
- proworldinc.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 98 reviews
- Replies to negative
- 16% (5/31)
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About this business
Pro World is the premier source for any creative entrepreneur! Whether you are creating t-shirts, wall graphics or DIY projects, we have the products to get it done. Founded in 1974, Pro World is the world’s largest supplier of heat applied graphics and materials. Our product assortment consists of variations of vinyl, heat presses, custom transfers and art services. We continually strive to exceed your expectations with our knowledgeable and superior customer service, free shipping offers and an industry leading customer loyalty program.Browse ProductsHeat TransfersHeat PressesVinylSublimationCustom TransfersStarter PacksDigital ArtHeat Transfer Paper
Written by the business, not verified by us.Is Pro World legit?
Pro World (proworldinc.com) has a 4.3 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Business Services and its reputation is good. 82% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 16% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products and note that transfers look incredible on shirts. People consistently praise the fast delivery times and how wonderful the support team is when answering questions. Buyers are very happy with how quickly orders arrive and find the ordering process smooth and reliable. Some reviewers were not happy with equipment issues, mentioning broken machine parts, loose screws, and difficulties obtaining proper repairs. A few customers also noted receiving incorrect items, missing parts, and experiencing frustrating communication when trying to resolve problems.
Auto-generated from all reviews of this business. For reference only.What people say
I feel the only thing they need to…
I feel the only thing they need to improve on is that when an item is out of stock that give the customer the option to ship what is in or they can wait and Pro world will ship everything together at the same time. But let the customer know and they can decide.
I still don't have my order and it's…
I still don't have my order and it's not easy to get ahold of you guys. I wanted to ask if it normally takes you this long to ship items out. Tracking says another 3 days for delivery.
Reply from Pro World2025-03-18
Sorry if you were not able to get a hold of us by phone. We are available from 8:30-5pm est and can also be reached through email. Your order was shipped on 3/12 and according to UPS is scheduled to arrive today (3/18). Please feel free to email us if you have additional questions - [email protected].
Love the quick response and delivery of…
Love the quick response and delivery of product.
Excellent Service
Quick shipping - even thought it takes 8 days to arrive in Idaho - they were shipped out quickly. I was nervous about the stone coasters, but they laminate PERFECTLY! I am also impressed with how you have the quick guide to show how to apply. It is all very helpful - I will definitely be ordering again. Thank you
Great service and fast delivery
Great service and fast delivery. Had a problem with first heat press and they made it right ASAP.
Great pricing
Great pricing, product exceeded expectations and quick shipping. Have ordered twice now. Will order again.
Happy wirh all aspects.
Always easy to order, quick turnaround.
Pro-World Starter Package
I am very happy with the starter package. Purchased the 16x20 press, Siser Romeo and the sublimation printer. Lots of vinyl to play with in the package. I know this is the beginning of a fun journey. Pro-World will be in my corner for the long haul. Very appreciative of the package for the money.
they have been very helpful
they have been very helpful good to work with
Danielle is above amazing in everything…
Danielle is above amazing in everything she does in assisting and answering questions. I appreciate her expertise and knowledge
Fast shipping
Fast shipping. SUPAColor DTF's have great quality and color. Not gonna lie, i love the .99 section 😃.
They made my order correctly and we're…
They made my order correctly and we're kind and patient with me very respectfull
Good Customer Service…
I Had An Issue With My Order When I Received It So I Contacted Their Customer Service, They Were Very Polite & Helpful & Resolved My Issue Quickly. I Will Definitely Buy From Them In The Future.
I was blow away with the customer…
I was blow away with the customer service that I received from Pro World. They were so helpful when an item was out of stock. They reached out and offered an alternative and made sure that I was happy with the substitution. The shipping was crazy fast. I got the call on Sunday afternoon and received my order Tuesday. Thank you for providing such amazing customer service which is hard to find in today's world.
Very happy with my Transpro Plus 16x20
Super easy to navigate the website, study and make a selection and the icing is really fast delivery. I did have a question and Danielle was there, in person to assist. That was nice. Interacting with a real person. I watched a lot of videos before deciding on a press. Surprisingly enough the Transpro Plus 16x20 hit all of my hot buttons. I’d make a new list and the Transpro Plus always popped up when I pressed enter for the results. I’m very happy with my purchase.
Best service above and beyond!!
As a businessman what makes a difference between you guys and the others you guys the recovery is so fast customer service is above and beyond good pricing great products you offer the best for us business owners more power to you looking forward for more business down the road I want to thank every person who helped me getting my orders straight up.
It’s been over a week and still waiting…
It’s been over a week and still waiting for HELP!!!! Top of heat press will no longer stay down. Contacted on-line customer service and I’m still waiting for a fix!!!
Reply from Pro World2025-01-24
Hi Colleen, Your contact with Pro World came after hours, so we were unable to assist until the following day, and then we were closed on the weekend. We were still waiting on your video, and once you sent it, we responded that the issue was due to the pressure you were using. We tried following up via email and phone to see if our suggestions helped, but we have not heard back from you. Please feel free to contact us again if you need further assistance.
Customer service lady
Customer service lady was kind and helped to know what product will work for me and my business.
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