Pro World

I like this company friendly and…

I like this company friendly and understanding neighborhood superstar company locked 🔒 in for Bussiness

Very helpful staff.

I was having trouble maneuvering the website since my last order. Carlos was patient in helping me. I’m happy with my order and the ease of applying the transfer to the garment. Thanks for your kind help.

Excellent Products and Service

Do not like the new system at…

Do not like the new system at all…difficult to get orders done…and placed…

Pro World has never failed me!

Pro World has never failed me! Screens are always on point and easy to apply using my heat press machine.

I bought a brand new trans pro plus…

I bought a brand new trans pro plus heat press. It didn’t work from the beginning. I’ve been trying to work with them to replace this. Anthony is working tirelessly, but this is ridiculous that a brand new expensive heat press doesn’t work and I can’t get it replaced in a timely manner

Exceptional printing.

Customer Service was on point, and the print quality was professional and perfect!

Online ordering was quick and easy

Online ordering was quick and easy. The phone representative Angie was very helpful.

A beautiful transfer

I was given instructions on how to submit my picture. The image was up to specifications so it was fixed and I received a beautiful transfer for my t-shirts. The only thing that was missing was how long to press but I figured it out.

Easy

Easy! Quality is GREAT! User friendly.

Great heat press pre-cut sheet designs for t-shirts.

Good product but please send the correct size wrong size was sent. lol But still a good product. i would order again... lol

Everything came quickly and was just…

Everything came quickly and was just what I ordered.

Transfers Look Great

Transfers were great to work with and apply. There was a couple of them that a letter was missing.

Didn't receive my whole order with no response after notifying service

Hello, thanks for the automatic follow-up. This order was not good at all. I ordered 3 pieces and only received 1. I emailed the service email the day (7/30)that I received the package and have not received a response. I just sent a follow up this morning on the same thread.

Order timeliness-or lack thereof!

I placed this order on 7/10/2025.I had to email on to find out where the heck it was; like my order was just forgotten. It didn't ship until the week of 7/21. I needed this platen for items that had to ship by 7/25/2025. I received the platen on 7/25/2025, so of course I DID NOT make my deadline. Very disappointed.

It was kind of miss communication with…

It was kind of miss communication with the PO Box info when ordering which made my prints late but the problem was resolved. Mistakes happen and I will be ordering again soon.

Always the best

Customer satisfaction poor handling

Placed a custom order over $900, heat transfers. When delivered the size was way off. Called customer service and was told it was are fault for approving artwork. We have ordered the same art 4 times, plus other multiple orders for years from the company. They could not find anything in their notes as to the size we ordered for the artwork, so they just made up the size to fit on their sheets, instead of making a phone call or reaching out to us by email. I asked the manager if there were no size details how did they determine the size of the artwork, he stated from the uploaded image, it was a zoomed in photo of one of the shirts we made previously, there is no way that would tell the size? The artwork is so big it won’t possibly fit on any shirt especially children’s, so we have 1150 transfers that we can’t use. They are the professionals and someone should have noticed the large size before completing that size of an order? Terrible customer service and the art department not following up when they didn’t see the art sizes in the notes. It was also our fault for approving, and assuming they followed our instructions for sizing? We will take our business elsewhere.

Asked for a reorder

Asked for a reorder, wasn’t the same product, customer service won’t fix their mistake.

Easy to work with and quick to answer…

Easy to work with and quick to answer questions