Making healthy, affordable, premium products with no middlemen or retail markup.
Written by the business, not verified by us.Public Goods (publicgoods.com) has a 4.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Consumers frequently share how much they love the sustainable, non-toxic items, noting that the simple packaging and reliable refillable options make daily routines much easier and eco-friendly. People consistently praise the wonderful variety of everyday home goods and personal care items available. Shoppers also express deep gratitude for the incredibly fast delivery times, excellent product value, and the responsive support staff who handle inquiries efficiently. However, some customers also noted occasional shipping delays, unexpected delivery holdups, and frustrating instances where packages failed to arrive on schedule without clear explanations.
Auto-generated from all reviews of this business. For reference only.I bought the 3pack of cleaners. Surface, bathroom, and glass. I used them same day they arrived. Absolutely love them! They clean so well, non toxic, and I am obsessed!! I hate using cleaners you buy from the stores with all the toxins in them. I am so blessed to have found public goods.
I would definitely buy if it was more affordable in Canada, I made a mistake with my purchase and they helped me cancel it since it was in US dollars. Great brand and I love what they’re doing.
I appreciate Public Goods for supporting me with my "lost" package. They immediately replaced the items in stock and re-funded me for the ones that weren't. Margot was the support person and really was really helpful and nice!
Problem handled quickly and efficiently.
I canceled my membership in January and even emailed them to confirm it was canceled. I received an email back saying that yes, it was canceled. On March 18th I received an email and credit card charge renewing my membership. This company has no way to call them and you're forced to send an email or text and then wait "1-2 days for a response because they're so busy". I would never do business with them again!
Actioned against my request in a timely manner.
I had a problem with a product I ordered less than 6 months ago. It was resolved in a very timely and professional manner and to my complete satisfaction. I try to be pretty selective with my purchases, but sometimes things happen. And that is why customer service is very important! I recommend Public Goods 100%! 😊
Margot is an excellent customer service employee. She is clear , efficient and so fast in responding.
I reached out to Public Good with a question on a Sunday. Not expecting any response for a few days, I was happily surprised when a response came in a few hrs. Margot answered rapidly & clearly. She gave me fabulous & friendly customer service. Public Goods not only has wonderful products but also great customer service.
My issue was resolved in record time. I really appreciate the service.
I appreciated the prompt response from the customer service representative. I am so happy with the quality of products with Public Goods.
Dhee has, on several occassions, assisted me with questions regarding products in a very timely, professional manner. I appreciate it!
Really great experience. Definitely try them out
Reached out regarding a subscription cancellation and refund. I got a response quickly and a refund.
She helped me out without hesitation. First time I was ordering from them. Good customer service is #1 to me so I will stay with this company. Thank you!
I had a question about the membership fee, and I got a timely reply and issue was resolved quickly.
They were very kind and explained what had happened to my order and offered to ship my back ordered item at no cost to me!
I really do enjoy Public Goods products, they are clean safe and well priced. The membership fee is more than manageable and have been a repeat customer for years. Recently I had to cancel as I have not been purchasing as much and thier customer support team was top notch, they were kind, understanding and helped me to cancel without issue and quickly. I would recommend this company to anyone.
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