About Public Goods
Data updated- Website
- publicgoods.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 0% (0/13)
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About this business
Making healthy, affordable, premium products with no middlemen or retail markup.
Written by the business, not verified by us.Is Public Goods legit?
Public Goods (publicgoods.com) has a 4.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers frequently share how much they love the sustainable, non-toxic items, noting that the simple packaging and reliable refillable options make daily routines much easier and eco-friendly. People consistently praise the wonderful variety of everyday home goods and personal care items available. Shoppers also express deep gratitude for the incredibly fast delivery times, excellent product value, and the responsive support staff who handle inquiries efficiently. However, some customers also noted occasional shipping delays, unexpected delivery holdups, and frustrating instances where packages failed to arrive on schedule without clear explanations.
Auto-generated from all reviews of this business. For reference only.What people say
Rebecca CullenUnited States · 1 review · Experienced 2025-11-30 ·
They made it right!
Dhee understood and offered a great solution, since I had exhausted possibilities to locate the package on my end.
Top notch customer service
Top notch customer service. Great products. Clean ingredients. Aesthetic branding. Been a customer for many many years. What more is there to say?
Answered my question quickly
Answered my question quickly! I’m new to the site. So, this is great. Thanks.
Great Customer Service
The replies were quite quick and very helpful. Dhee was able to determine what I needed and responded quickly and efficiently. Two days later, my products are due to arrive.
Very helpful and easy to communicate…
Very helpful and easy to communicate with. To nudge up to 5 stars I would like to have heard any steps that might be put in place to prevent this happening again.
Margot was awesome
Margot was awesome. I still haven't received my package, but will wait to let her know - one way or the other - until Monday. She was prompt and willing to work with me. Keep her on board! Cindy
Sterling TylerUnited States · 1 review · Experienced 2025-11-12 ·
Margot was who helped me with my mishap…
Margot was who helped me with my mishap when ordering. She was kind, quick, and professional. She answered all my questions and resolved the issue quickly and I appreciate what she did for me!
I ordered and received 6 bags of Ramen…
I ordered and received 6 bags of Ramen noodles and the Best Before date is Dec 2025. It’s a little upsetting for the shelf life was only two months. Why I had to pay for merchandise you would no longer sell in two months is beyond me.
My mistake
I realized as soon as I hit the "Order" button that I had forgot to change the delivery address. I emailed Customer Service right away and Margot answered me with in seconds. I sent her the correct address and she had it all taken care of. She is so nice!
PG is the best!
Fantastic merch, fast shipping and truly awesome customer service. Love it!!
Emmanuel AguayoUnited States · 1 review · Experienced 2025-11-07 ·
Dhee was super helpful and…
Dhee was super helpful and understanding. Very professional. Very quick and simple. I got a refund from Public goods after not using it for 2 years. Thank you very much for the help especially in these financial difficult times.
Membership?
I brought an item from this website about 1 year ago, and then a year later I was charged almost $80. Once I ended a membership I had no idea I had, and then requested a refund, I was immediately refunded.
YOU CAN NEVER CANCEL!!
They continue to charge me for a subscription I do NOT have every year. There is no where to cancel it or do anything and it is a a huge headache. Do not ever order anything from this company!!
I needed to cancel my membership with…
I needed to cancel my membership with Public Goods as my circumstances have changed. Nothing to do with that company. I have to say, Margot went above and beyond by securing me a refund for the membership I unknowingly was charged. Not everyone would do that!! Very impressed with them.
Surreptitiously opted me into a…
Surreptitiously opted me into a membership - I would not recommend this shop to anyone
Simple sustainable products and packaging
Simple, sustainable products and packaging help me keep a healthy home. I have been a member for years, as they do not disappoint. I order about once a month. Really love so many of their products, made without the toxins in name brand stuffs.
The sheets PUBLIC GOODS sold me reeked…
The sheets PUBLIC GOODS sold me reeked of a vomit like smell. The smell was formaldehyde used as sizing. The company at first sent me the Classic SHUT UP AND GO AWAY letter…but I pushed back…the sheet was $70. So they finally offered to let me return it. But image the poor women in the sweatshop in India where the sheet came from. I don’t think Public Goods is an ethical company at all. I am advising my friends to avoid them. They stink.
Nothing was resolved
Nothing was resolved. I have heard NOTHING back from you. I want ALL of my data removed from this site so that you never wrongfully charge me again for something I cancelled a year ago.
TracyUnited States · 15 reviews · Experienced 2025-11-03 ·
Public Goods was quick to help
Public Goods responded to my inquiry within 24 hours and has been very straightforward and helpful.
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