About PuppyPad
Data updated- Website
- puppypad.co
- Category
- Animals & Pets
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 272 reviews
- Replies to negative
- 29% (2/7)
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About this business
The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back guarantee. All we ask is you give it at least 2 weeks because some dogs take a little longer to catch on. If it doesn't work, you get every penny back. No questions asked.And if you need any help at all, our team will personally walk you through everything until your dog is using it.
Written by the business, not verified by us.Is PuppyPad legit?
PuppyPad (puppypad.co) has a 4.9 out of 5 rating on OK.one, based on 272 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 29% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Loyal customers frequently praise the high overall quality of the durable puppy pads, noting how effectively they keep home floors clean and dry. Many individuals highlight that the customer service team is exceptionally responsive, providing kind and personalized assistance whenever general questions or order issues arise. Some people were dissatisfied with the product, mentioning that their pets completely ignored the pads and continued having accidents around the house. A small group of customers also shared frustrating experiences regarding unhelpful support communication and ongoing difficulties with return policies.
Auto-generated from all reviews of this business. For reference only.What people say
I was skeptic!!
I was skeptic!!! My gosh they work!!!!! Do you have any idea how that realizes a dog owners stress and gives a sound mind. No more messes. Pricey but works works works.
Great solution
They worked with me to come up with a creative solution. I didn’t realize that I signed up for auto delivery of detergent pads. They reduced the frequency to address the situation!
Great customer service!
Emma was quick, communicated clearly, and gave regular updates. Great customer service!
I had my situation handled quickly and…
I had my situation handled quickly and I really appreciated that.
Great Customer Service
Had a minor issue during the purchase process and I contacted the company via Email. Got a super quick reply from Emma, who was amazing! Very informative and helpful and sorted everything out for me. Looking forward to trying out the new puppy pads. Thank you.
Emma handled my request in a timely…
Emma handled my request in a timely matter. Hope she is a real person and not AI.
Puppy pad
I just recently got the dog these puppy pets. My daughter got a puppy for her birthday this year and so far the puppy pad has been great. Also, they have really great customer service 😄 I noticed they always answered really fast tbh
They are awesome pads
They are awesome pads! They work great in their car seats too
Very helpful staff
Very helpful staff, my puppy will not use the pad, But they were very helpful with suggestions we are Still not there yet, it’s a work in progress
PuppyPad order
There was an issue with my recent order ... I contacted the company right away and almost immediately received a response. Emma, from the PuppyPad company checked my order, saw the error and rectified the issue quickly. Great customer service & communication! Thank you Emma !
Great customer service!
Costumer service is really good.
I haven’t received my package yet, but Emma from costumer services was very helpful in fixing my address. She responded right away and fixed the problem. Very happy so far.
The puppy pads really work as they say…
The puppy pads really work as they say they do I ordered the large size I was amazed that they were the perfect size for our bigger dogs.
I love the product
I love the product. My dog has gotten in the habit of asking to go out side, but half the time she just sniffs and comes inside to use the puppy pads. I was them alone, but use the puppy pad laundry sheets. Works great.
No accidents since getting the pads
Emma emailed me almost immediately…
Emma emailed me almost immediately after I sent an email stating I was confused about my PuppyPad order. The explanation was a real relief and her promptness is not something one usually experiences these days--I look forward to doing business with PuppyPad!
Professional and knowledgeable
Professional and knowledgeable. We love ❤️ the Puppy Pads. Pearl will be 2 in October and I just bought new ones .and the laundry sheets work great.
I overspent because of US dollars and…
I overspent because of US dollars and they made it easy for me to adjust my budget. I appreciate their compassion. I re-ordered these pads because they work so well for my dog. More pads prevents me from having to wash too often since I have to use the laundry room downstairs and it costs me $3.00 for a wash and 3$ for a dry. These pads make my life so much easier . Thank you
A great product backed by quick and…
A great product backed by quick and efficient customer support.