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Beauty & Well-being

QVR

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571 reviews

3.1571 reviews
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About QVR

Data updated
Website
qvr.com
Category
Beauty & Well-being
Location
China
Status
Unclaimed
Last 12 months
346 reviews
Replies to negative
48% (115/241)
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About this business

QVR focuses on selling hair products, such as wigs, kinky bulk, hair extension items, etc. We seills affordable human hair wigs, highlight wigs, piano color wigs. All our wigs are made of remy human hair and virgin human hair.

Written by the business, not verified by us.

Is QVR legit?

QVR (qvr.com) has a 3.1 out of 5 rating on OK.one, based on 571 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 35% give 1 star; The business has replied to 48% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptional quality of the hair, noting that it feels remarkably soft, lightweight, and looks wonderfully natural once fully installed. Many people also appreciate the prompt shipping times alongside helpful customer service assistance when sorting out various order details. Some reviewers were not happy with severe tangling and matting issues experienced shortly after washing or adding moisture to the hair extensions. A few other people also felt that delivery times were excessively slow, while essential tracking information proved very difficult to obtain. Additionally, some customers found communication frustrating when trying to resolve these unexpected problems.

Auto-generated from all reviews of this business. For reference only.

What people say

DO NOT BUY ANYTHING FROM THIS COMPANY

DO NOT BUY ANYTHING FROM THIS COMPANY. THE HAIR IS MATTED TANGLED AND DOES NOT HOLD MOISTURE. IT'S MATTED AND A COMPLETE WASTE OF MONEY. THE SERVICE IS ALSO AWFUL.

Reply from QVR2026-05-21

We're very sorry to hear about your experience and completely understand how frustrating this must have been. That is never the experience we want for our customers, at QVR, we strive to provide high-quality products and good service, so it's worrying to hear about the issues you have. To assist you further, could you kindly confirm your order number? Or contact us directly at [email protected]. Then we will try our best to help you with the problem of the order asap. Thank you for your patience, and again, we're very sorry for the inconvenience caused. Best wishes QVR hair service

QVR Hair Debacle

I was very excited to have the 5 packs of qvr human crochet hair installed. However after the first wash the hair was matting up and remained to be tangled every day along with matting up in multiple spots. The hair was also bleeding the color out on my shirts when I would wet it before putting product on it as well as after washing it. If this hair was colored it should not be bleeding on my shirts, unless you put a cellophane in it instead of real color. Nonetheless, this product did not measure up and I am extremely disappointed with it. I spent way too much money to end up having my stylist have to cut it out of my hair in order to remove it. I should be compensated. I cannot in good faith recommend using this hair again

I really love the kinky bulk hair

I really love the kinky bulk hair. It is lightweight, ultra natural, matches my natural hair perfectly. Better than artificial braiding hair which is heavy, itchy, and doesn't age well. Qvr hair looks good and wears well over time. I am a fan having ordered multiple times already and wish I could give him more than five stars.

I buy hair from QVR every month

I buy hair from QVR every month. I do a new style in my daughters hair every month with this hair. I use afro kinky and my favorite crochet hair. The representatives are kind and they reply or address your concerns within 48 hours. Cant beat that when other brands barely reply. This is good reasonable hair and I love it!

I have ordered from this company 2…

I have ordered from this company 2 times and both times I’ve never received my orders because of their shipping and their customer service is the worst it may as well be non-existent.

Reply from QVR2026-04-30

We're very sorry to hear about your experience and completely understand how frustrating this must have been. That is never the experience we want for our customers, and we sincerely apologize for the invenience caused. Could you pls confirm if #00000279350 is your order number, pls? If yes, it has been transferred to GOFO to deliver, the tracking info is GFUS01046066566976, it can be tracked via the link https://www.gofo.com/us/track?searchID=GFUS01028550134528 The courier said the recipient address cannot be located, so the package has not been delivered yet. We have contacted the courier to verify the problem, but due to time difference, we may get the reply timely. We have also sent emails to you about this issue, pls check it and reply to us, thank you. Thank you for your patience, and again, we're very sorry for the inconvenience caused. Best wishes QVR hair service

QVR Customer Service + Products

Pros: - Human Connection through Customer Service - Understanding of my request - Fairly responsive wait times within 2 business days - Product: Recommended amount is perfect for high density type 4 hair. - Product: Good quality. For best reusabilty, clean while still installed in hair. Need to Know: - The Hair Behaves Just Like Natural Hair. It Will Tangle, Just Like Natural Hair. Cons: - Validation methods, sending pictures of products to return them + initial communications were difficult but able to adjust later on. - Less Professional, felt like I was texting a Gen Alpha individual rather than a customer service representative. Notes for Anyone Else: - If you are planning to return a package just return it to sender. It is the same address you'll do if you reach out to customer service. Just return it and send the email later that same day.

Qvr experience

I never complain about my experiences because I know things happen, but this experience was terrible! I ordered my hair on January and never received any updates unless I emailed them. Also, I never received a shipping or tracking number that was accurate. It’s almost May and I still haven’t received my order so I requested a refund. Gave me the refund very quickly, but never seen the hair. Terrible customer service. I will never try to order from this company again! Customer service is everything to me because I am a hairdresser. Been one since December of 09 and I wanted to treat myself and get some good quality hair. I was looking forward to it so I am very disappointed. I hope they do better for other people. This hair is not cheap to be waiting for almost 3 months. Very ridiculous if you ask me.

Reply from QVR2026-04-29

We're very sorry to hear about your experience and completely understand how frustrating this must have been. That is never the experience we want for our customers, and we sincerely apologize for the delay in our communication and shipment. We have reported this situation to the company, and we will strive to do better in the future. Also, there are some hair that can be shipped out very quick, maybe you can try them when you have interests for us next time. Thank you for your patience, and again, we're very sorry for the inconvenience caused. Best wishes QVR hair service

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