RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7.For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you.At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days.Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others.In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer.When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation.Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free!How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers.Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way".Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise.RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you.Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
Written by the business, not verified by us.RC Willey (rcwilley.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 81% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers frequently praise the helpful and knowledgeable staff members who take extra time to understand their needs, answer detailed questions, and guide them smoothly through purchases. Many people also point out that the online ordering process is remarkably simple, and store pickups or home deliveries are handled efficiently by polite, courteous teams. Some reviewers were not happy with the delivery service and certain product conditions. A few consumers experienced frustrating communication gaps with delivery drivers, missing assembly parts upon arrival, or items arriving with unexpected damage that required considerable extra attention.
Auto-generated from all reviews of this business. For reference only.I love the variety of merchandise and the great prices. I purchase the majority of furniture at RC Willey.
Hi Julie! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great week!
Really impressed with the selection and how smooth the ordering process was. Found the perfect console table for my new house and can’t wait for it to arrive.
Hi Cole! Thank you for your review! We appreciate your feedback and we look forward to seeing you again.
Nearly an hour in line to pay for my purchase! I understand this was a Memorial Day sale and it's busy. But you have six cashier stations and the whole time there were only two or three cashiers working. Why can't we just pay for our purchase with the sales person when it's written up? Come on RC Willey, you're a huge company with lots of experience. You should be doing better than this with the cashiers and system for paying.
Frank, I apologize for the inconvenience you experienced with your recent purchase. We appreciate your feedback. If you need any additional assistance, please reach out to our customer service department at (916) 665-3100, open Monday through Saturday 10 AM to 8 PM.
⭐⭐⭐⭐⭐ I had an exceptional experience with Kirk at RC Willey. His professionalism, communication, and genuine kindness truly stood out from start to finish. In a time when great customer service can feel rare, Kirk went above and beyond to make the experience smooth and stress-free. You can tell he genuinely cares about people and takes pride in helping customers. I’m incredibly grateful for the positive experience and highly recommend working with him. Thank you again, Kirk!
We are so glad to hear about your exceptional experience with Kirk! It is wonderful to know that their professionalism and kindness made your experience smooth and stress-free. We truly appreciate you sharing your positive feedback.
Items we wanted at a great price and online experience was seamless.
Thank you so much for the 5-star review, Carmela. We are glad to see that you had a great experience with us and that you found everything to be a seamless process. Hope to see you again soon!
I have been a customer for over 20 years and RC Willey has never disappointed me. Thank you for your great customer experience
Hi Ashkan! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great week!
Awesome deal.... Easy pickup.... Fantastic financial plan....
Thank you Carl! We are happy that your experience was amazing and that you enjoyed all the services we provided. We hope to see you again soon!
The evaluation of the damage, the pick up, repair and delivery of my furniture was wonderful. I appreciate the staff taking the time to repair my couch and return it in great condition. I am thankful for the communication before, during and after. I knew what was going on the entire time. Even with the piece of furniture that could not be repaired. Would do business with RCWilley again
Hi Stina! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
While making an online purchase I made a mistake, called in o the local store and they and they handled immediately and set everything up for my delivery. Very impressive.
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
The item delivered was denied by us for the 5th time due to damage! We are now 4 weeks in without us having the entertainment center being complete!
We apologize that the product has not met your standards. If you need further assistance, please call our online Customer Service department at 888-584-5156 or visit the store nearest you and work with a sales associate.
Found what I wanted and checked out, quick and easy!
Hi Karl! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Product is as advertised. Installers were professional, polite, and cleaned their work area before they left.
Hi Julie! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Canceled last minute after we already rearranged our three day weekend to be home. Not very customer service friendly
We apologize for the inconvenience caused by our service technician calling out sick, we know that can be frustrating. We do show that you did receive a gift card for the inconvenience. If you need further assistance, please give customer service a call and we will gladly assist you!
Maggie at the Henderson NV store is the BEST! We have purchased many items to furnish our new home in NV and Maggie has gone above and beyond to check stock for availability, make suggestions on other options, guide us through the store totting samples of design and colors for us to match and change our minds a zillion times on what to buy. She was kind enough to let us call or text her with additional requests that we found on line (RC Willey). With sales staff like Maggie your store will flourish with new and return customers.
We are so happy to hear about your wonderful experience furnishing your new home! It is fantastic to know that Maggie provided such exceptional service, going above and beyond to assist you. We truly appreciate your kind words and positive feedback.
Lots of options! Gage knows how to help you get what you are looking for!
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
The website is easy to negotiate. We did experience an issue when trying to get a tv delivered to our house in California. Turns out our town was just outside the delivery area. The website did not tell us that, we had to call the Sacramento store and find out that way. RC Willey has fantastic people working for them. Love Travis in electronics.
We appreciate you sharing your experience. We are glad to hear that Travis provided excellent service. Hope to see you shop with us again soon!
I ordered a microwave oven. The email I got said to pick it up today 5/21. I called a 1/2 hour prior to my arrival to pick it up. When I arrived they said they didn’t have it yet, and it is expected to arrive on 5/22. So I drove 70 miles round trip today for nothing. Not only was it an extreme waste of my time the gas was expensive to do that trip especially twice! When the customer calls they should immediately check if the item actually is available to be picked up!
Ken, we apologize for the inconvenience and frustration you experienced with your recent order. We appreciate your feedback and we will send this over to the appropriate management for internal review. I would recommend contacting our online help desk office at (888)-584-5156 Option 1 for any updates on your order. They are open Monday through Saturday 7 AM to 9 PM MST.
Everyone at RC was great!! Helpful and courteous.
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Always quick and easy to purchase on line and have ready for pick up.
Hi Ross! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great weekend!
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
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