The representative was very…respectful and knowledgeable
The representative was very knowledgeable and very helpful. She answered my questions without hesitation.
About Reflex Mastercard®
Data updated- Website
- reflexcardinfo.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 0% (0/16)
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About this business
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Reflex Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Is Reflex Mastercard® legit?
Reflex Mastercard® (reflexcardinfo.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being polite, extremely knowledgeable, and genuinely helpful during every single phone conversation. Consumers also deeply appreciate the remarkably quick response times and the smooth, efficient resolution of their everyday account concerns. People note that the team goes out of their way to provide wonderful assistance and clear explanations. Some people were dissatisfied with payment processing, noting unexpected late fees, delayed payment postings, and frustrating billing troubles each month. Some reviewers also experienced significant frustration regarding strict card policies, transaction declines, or unexpected annual charges on their active accounts.
Auto-generated from all reviews of this business. For reference only.What people say
Good service
Good fast service
Was very helpful lady was very polite…
Was very helpful lady was very polite and answer my question in a timely manner
Cool
Very informative
I have been a customer for years
I have been a customer for years. I have never made my payment late so perfect pay history. I noticed they raised and charged me $125 fee which did put me over my limit. Not to mention a monthly fee of $15 and interest. I called to see if they could lower my annual fee and before I even finished my question the rep said NO. I have had other cards that will lower it if you are a good paying customer. I explained how much I am paying annually just for the annual and monthly fee and again she interrupted me with a quick NO. My balance is only $1600 and $845 a year has been from monthly fees, interest, and annual fee. I haven't even used it much over the last year. Not worth it. Going to pay off and close it. Not a good card to have when there are so many other great credit card companies out there. They are taking advantage of customer's.
Very knowledgeable and helpful
When I called to pay my monthly payment…
When I called to pay my monthly payment every customer service representative has been courteous and polite and handled my business with a clear voice and so professional. They even ask if I was satisfied with everything and if not what they could do to help. Very impressive indeed.
Agent Assistance
The agent, Dee was very helpful with my account.
Efficient and caring service
Monica clearly understands the issue I was experiencing and quickly resolved the matter without any further delay. Made my day easier! Lovely representative that communicates clearly and with professional courtesy.
I think they are very understanding I…
I think they are very understanding I like that
It was calming speaking to someone from…
It was calming speaking to someone from America without a foreign accent.
BEWARE! The added fees are ridiculous!
The added fees are ridiculous, and so is the interest. I am closing my account because of this. This card will cost you money. Beware! Stay away from it.
Customer service agent was…
Customer service agent was professional, friendly and quick to update my account.
The customer rep was very friendly and…
The customer rep was very friendly and answrred my question quickly anc thoroughly.
Love this card!
Love this card!! Customer service is awesome. Always answer on time no hassle. And the card is very easy to use.
I had a question in regards to why my…
I had a question in regards to why my card was declined at the gas pump, the rep informed me of the company policy, and assured me that there was no other issues in regards to any wrong doing, so I'm all good to go from here.
Awesome friendly representative
Friend ly staff
I don’t like the extra fees and…
I don’t like the extra fees and interest on the card every month. Sometimes that is more than what I used my card for that month.. it’s ridiculous how much this is costing me
Good service
Your agent did a five job resolving my…
Your agent did a five job resolving my issue
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