Great customer service
Great customer service. I was very confused about when I'm charged late fees . I understand now since I had some one to walk me through on charges effecting my account and credit.
About Reflex Mastercard®
Data updated- Website
- reflexcardinfo.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 0% (0/16)
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About this business
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Reflex Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Is Reflex Mastercard® legit?
Reflex Mastercard® (reflexcardinfo.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being polite, extremely knowledgeable, and genuinely helpful during every single phone conversation. Consumers also deeply appreciate the remarkably quick response times and the smooth, efficient resolution of their everyday account concerns. People note that the team goes out of their way to provide wonderful assistance and clear explanations. Some people were dissatisfied with payment processing, noting unexpected late fees, delayed payment postings, and frustrating billing troubles each month. Some reviewers also experienced significant frustration regarding strict card policies, transaction declines, or unexpected annual charges on their active accounts.
Auto-generated from all reviews of this business. For reference only.What people say
They were very
They were very, very helpful and great customer service skills
Customer Service Rep
Customer Service Rep, Ms Rhoda, was professional, courteous, and patient with my concerns.
Excellent customer service.
Good customer service representative
The representative who took my call was…
The representative who took my call was kind, helpful and efficient which I appreciate. I made a stupid mistake. We laughed. She corrected it. Seamless and easy to deal with. Thank you!!!
She was very professional
She was very professional, helpful, and efficient. Thank you
Reflex has great customer service…
Reflex has great customer service skills. They are dedicated to solving the problem!
Great customer service
Great customer service, knowledgeable,understanding
Awesome customer service 👏
Very professional
My issue was resolved within a few…
My issue was resolved within a few minutes if my call.
Awesome customer service!
Awesome customer service!! Should be commended with energy and enthusiasm!!
Agent was knowledgeable and took care…
Agent was knowledgeable and took care of me right away
Timothy in card service was most helpful
Chris was excellent
Chris was excellent! He was articulate, professional, and courteous.
Customer Service professional prompt
He was very professional polite and…
He was very professional polite and patient.. if I ever have to call back I hope I get him .
Help me with late fee
The monthly and yearly fees are…
The monthly and yearly fees are exorberant! and the interest rate is just to high!
Customer was extremely helpful when…
Customer was extremely helpful when needing to understand and helped in every way possible
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